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Yyyyyy x. yyyyyy
21384 Scara Place ￨ Broadlands, XXXXXX xxxxxx
xxx-xxx-xxxx ￨
abc@xyz.com
Summary of Qualifications
Award-winning management leader with a proven track record of increasing sales and lowering costs.
Experience building and leading teams to maximize their potential and exceed performance objectives.
Promoted to positions of greater responsibility for consistently exceeding performance objectives.
Excellent listening, verbal communication and interpersonal skills to build relationships.
Areas of Expertise
Customer Service Team Leadership/Training Profit & Loss Sales
Inventory Control Operations Management Loss Prevention Policies & Procedures
Professional Experience
Regal Entertainment Group Aug. 2010-Present
First Assistant Manager/Assistant Manager, Dulles Town Center 10 (Oct. 2014-Present)
Lead all aspects of the business in the absence of the General Manager.
Manage a $6.7 million budget and over 80 personnel, handling recruiting, interviewing, hiring, and training.
Conduct performance exxxxxxluations and discipline employees as required.
Oversee profit and loss, staff schedules, inventory and track and limit xxxxxxriances.
Maintain responsibility for ensuring the facility is well-maintained.
Build and maintain strong relationships with vendors.
Create Microsoft Excel spreadsheets to streamline operations; monitor security risks for patron and staff safety; and properly report accidents and insurance claims.
Accomplishments:
Played a major leadership role opening a new Xxxxxx County location in 2015 that ranked No. 1.
Helped achieved $1.8 million in total cash flow in 2015.
Exceeded GEM Scores in back-to-back years above the company above.
Honored with the Best Supporting Role Award in 2015.
Assistant Manager/Associate Manager/Cast Member, Fox Stadium 16 & IMAX (Aug. 2010-Oct. 2014)
Accomplishments:
Helped company improve from No. 3 in Xxxxxx County in 2012 to No. 1 in 2013 (497,781 attendance).
Consistently increased and maintained concessions per cap over $4 for three years (2012-2014).
Achieved GEM Survey Scores and Blind Check Scores higher than the company average.
Increased usages of Crown Club Loyalty Card 12.6% in 2013.
Earned an A grade on an Executive Tour in July 2014.
Played an integral role opening three new locations across Xxxxxx.
Education, Training and Certificates
Bachelor of Business Administration (BBA), Project Management focus; expected May 2018
Charter Oak State College
TIPs on Premises Certified
ServSafe Food Protection Manager Certified
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