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Experienced Strategic Leader with 20+ years of experience in quickly changing environments along with a strong background within a variety of industries. Experienced in managing day-to-day administrative operations, implementing standard operations procedures, and supervising cross-functional teams. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with key clients, co-workers, and members of management.

Proficient in: Microsoft Office Suite, Microsoft Project, Visio, Planview, Prompt, TFS, and Sharepoint

• Direct day-to-day operations within a fast-paced environment with a focus on consistently increasing productivity and organizational efficiency
• Instrumental in the successful implementation of complex project enhancement systems along with overseeing the creation of in-depth business strategies
• Review project scope and define requirements, supervise project team members, and monitor project timelines in order to ensure timely project delivery

• Utilized superior analytical abilities in order to manage complex analytical projects which required onboarding new clients, reviewing/assigning tasks to project team members, and managing workflow
• Supervised 9 Sr. Business Analysts which included providing individualized coaching/training, assessing performance, and overseeing performance development functions
• Played an integral role in several resource management tasks which included overseeing and reporting the allocation/utilization of 47 IT resources used in over 450 projects
• Awarded with 4 Awards of Excellence due to exceptional leadership and project management

• Coordinated the completion of complex system development/enhancement projects which included supervising approximately 14 staff members located both onsite and in offshore locations
• Developed and implemented detailed conceptual designs, created project schedules, identified potential project risks, and presented project deliverables to both stakeholders and subject matter experts
• Successfully facilitated project changes due to shifting requirements, led user acceptance testing sessions, and created project status reports

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• Guided the successful completion of complex business analysis projects which included working closely with both the business community and technical team members
• Maintained a significant knowledge of Agile SDLC methodology, defined/documented both business and functional requirements, oversaw GUI design, and completed system testing
• Received a letter of recognition from executive management due to exceptional performance and analytical abilities

Additional Professional Experience Includes;

• Project Manager, Safeco FIS
• Project Manager, TTM Technologies
• Project Manager, Flashcards.com
• Sr. Business Analyst, Toshiba Computer Systems Group
• Insurance Agent/Broker (Independent Agent), Insurance and Financial Services

Master s of Business Administration

Iran Center for Management Studies

Bachelor of Arts, Economics

California State University-Los Angeles, Los Angeles, CA

Certificate, The Cultural Transition Process

Partners in Leadership

Current Project Management Professional Certification

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