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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx

Experienced Strategic Leader with 20+ years of experience in quickly changing environments along with a strong background within a variety of industries. Experienced in managing day-to-day administrative operations, implementing standard operations procedures, and supervising cross-functional teams. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with key clients, co-workers, and members of management.


Proficient in: Microsoft Office Suite, Microsoft Project, Visio, Planview, Prompt, TFS, and Sharepoint

Key Competencies


         Project Management

         Project Scope Development

         Cost Reduction Strategies

         Risk Management


         Agile/Waterfall Methodologies

         Cost/Benefit Analysis

         User Acceptance Testing

         Business Analysis


         Process Improvement

         Attention to Detail

         Resource Management

         Data Mapping


Professional Experience

Automobile Club of Southern California, Costa Mesa, CA June 2015-Present

Sr. Business Analyst-Project Lead

  • Direct day-to-day operations within a fast-paced environment with a focus on consistently increasing productivity and organizational efficiency
  • Instrumental in the successful implementation of complex project enhancement systems along with overseeing the creation of in-depth business strategies
  • Review project scope and define requirements, supervise project team members, and monitor project timelines in order to ensure timely project delivery


United Health Group-OptumRx, Irvine, CA November 2009-June 2015

IT Business Analysis Team Lead

  • Utilized superior analytical abilities in order to manage complex analytical projects which required onboarding new clients, reviewing/assigning tasks to project team members, and managing workflow
  • Supervised 9 Sr. Business Analysts which included providing individualized coaching/training, assessing performance, and overseeing performance development functions
  • Played an integral role in several resource management tasks which included overseeing and reporting the allocation/utilization of 47 IT resources used in over 450 projects
  • Awarded with 4 Awards of Excellence due to exceptional leadership and project management


First American Title Insurance, Santa Ana, CA May 2006-October 2009

Project Manager-Business Analyst

  • Coordinated the completion of complex system development/enhancement projects which included supervising approximately 14 staff members located both onsite and in offshore locations
  • Developed and implemented detailed conceptual designs, created project schedules, identified potential project risks, and presented project deliverables to both stakeholders and subject matter experts
  • Successfully facilitated project changes due to shifting requirements, led user acceptance testing sessions, and created project status reports

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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Professional Experience Continued:

LAN International (an iHeartMedia Company), Aliso Viejo, CA February 2005-February 2006

Business Analyst

  • Guided the successful completion of complex business analysis projects which included working closely with both the business community and technical team members
  • Maintained a significant knowledge of Agile SDLC methodology, defined/documented both business and functional requirements, oversaw GUI design, and completed system testing
  • Received a letter of recognition from executive management due to exceptional performance and analytical abilities


Additional Professional Experience Includes;

  • Project Manager, Safeco FIS
  • Project Manager, TTM Technologies
  • Project Manager,
  • Sr. Business Analyst, Toshiba Computer Systems Group
  • Insurance Agent/Broker (Independent Agent), Insurance and Financial Services




Master s of Business Administration

Iran Center for Management Studies


Bachelor of Arts, Economics

California State University-Los Angeles, Los Angeles, CA


Certificate, The Cultural Transition Process

Partners in Leadership


Current Project Management Professional Certification


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