Accomplished, Bilingual (English and Spanish) management leader with a proven track record of results.

         Promoted to positions of greater responsibility for consistently exceeding performance objectives.

         Led a $3 million operation, simultaneously increasing sales, leading teams and reducing costs.

         Unique ability to identify areas for improvement to boost efficiency and increase customer retention.

         Hold a Master of Business Administration (MBA).

         Proficient with Microsoft Office Suite, QuickBooks; SQL; and DB2.

New Business Development Team Leadership/Management Operations Management

Profit & Loss/Budgeting Staff Training Continuous Improvement

Marketing/Advertising Succession Planning Client Relations

Strategic Planning Team Building/Hiring Vendor Relations/Negotiations

Forexxxxxxsting Problem Solving Policies & Procedures

Shim Inc. (Xxxxxxnadian Amerixxxxxxn Oil Co.) Berkeley, XXXXXX July 2000-Present

General Manager (Jan. 2006-Present)

Manager (July 2003-Jan. 2003)

Sales/Customer (July 2000-July 2003)

Responsibilities:

         Reporting to the Owner, lead a high-volume business that generated up to $3 million in annual sales.

         Provide exceptional service to up to 10,000 customers per month and work close with up to 12 vendors.

         Lead a team of up to 95 employees, of which two are managers and six are supervisors.

         Train, mentor and coach team members on best practices of sales, operations and customer service, and also lead monthly safety meetings.

         Forexxxxxxst future revenue based on historixxxxxxl projections and schedule labor to acheive profit margin goals.

         Interview xxxxxxndidates for employment opportunities and hire associates that are an ideal fit.

         Administer employee payroll and ensure appropriate documentation is filed with the proper authorities.

Achievements:

New Business Development:

         Consistently met or exceeded sales and profit margin goals.

         Increased sales from $14,000 to $180,000 annually since 2009 after initiating and implementing more efficient processes.

         Boosted revenue by more than $12,000 within 30 days in 2014 after developing sales scripts for employees.

Shim Inc. (Xxxxxxnadian Amerixxxxxxn Oil Co.) Berkeley, XXXXXX July 2000-Present

General Manager (Jan. 2006-Present)

Manager (July 2003-Jan. 2003)

Sales/Customer (July 2000-July 2003)

Achievements (continued from page 1):

Lowering Costs:

         Saved $45,000 annually since 2011 by re-negotiating contracts with three vendors.

         Reduced costs by $10,000 per month since 2011 as a result of realloxxxxxxting labor resources by developing and instituting standard processing times.

         Avoided Workers compensation costs by recording zero claims over the past four years.

Team Leadership:

         Groomed up to 30 employees for promotions to positions of greater responsibility, including two managers and three supervisors.

         Retained 80% of all employees in a high-turnover industry by creating a fun, rewarding work environment.

IBM Mexico City, MX June 1998-June 2000

User and Administrator for Financial Systems IBM Latin Amerixxxxxx

         Maintained fixed assets and virtual inventory in Argentina, Ecuador, Uruguay, Mexico, Paraguay and Brazil.

         Generated financial reports in an accurate, timely and efficienct manner.

Master of Business Administration (MBA); earned 2002

Instituto Panamerixxxxxxno de Alta Direccion de Empresa (IPADE) Mexico City, MX

         Earned a scholarship for Proctor & Gamble for outstanding leadership.

Bachelor of Arts (BA), Business Administration; earned 1999

Universidad Panamerixxxxxxna Mexico City, MX

Also completed many corporate training workshops Management, Sales, Marketing and Inventory Management

Dear Hiring Manager:

With this letter, I wish to express my sincere interest in becoming your next (INSERT EACH JOB TITLE HERE).

As my accompanying resume indixxxxxxtes, I am an accomplished, Bilingual (English and Spanish) management leader with a proven track record of results. During my xxxxxxreer, I have been promoted to positions of greater responsibility for consistently exceeding performance objectives. I ve led a $3 million operation, simultaneously increasing sales, leading teams and reducing costs. Additionally, I have a unique ability to identify areas for improvement to boost efficiency and increase customer retention. I also hold a Master of Business Administration (MBA). Among my achievements:

         Consistently met or exceeded sales and profit margin goals.

         Increased sales from $14,000 to $180,000 annually since 2009 after initiating and implementing more efficient processes.

         Boosted revenue by more than $12,000 within 30 days in 2014 after developing sales scripts for employees.

         Saved $45,000 annually since 2011 by re-negotiating contracts with three vendors.

         Reduced costs by $10,000 per month since 2011 as a result of realloxxxxxxting labor resources by developing and instituting standard processing times.

         Avoided Workers compensation costs by recording zero claims over the past four years.

         Groomed up to 30 employees for promotions to positions of greater responsibility, including two managers and three supervisors.

         Retained 80% of all employees in a high-turnover industry by creating a fun, rewarding work environment.

I am confident I would be an immediate and long-term asset to your organization. I look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

xxx-xxx-xxxx

abc@xyz.com