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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 Abc@xyz.com xxx-xxx-xxxx
Experienced Strategic Leader with several years of experience and a proven ability to lead others and oversee day-to-day operations within fast-paced environments. Experienced in developing innovative strategies/procedures focused on increasing productivity levels, leading cross-functional teams, and maintaining a positive working environment at all times. Highly adept in managing large-scale projects in addition to fostering positive communication with co-workers, vendors, clients, and members of management. Bilingual, English/French
Key Competencies
Strategy Development Process Improvement Time Management Contract Negotiation |
Customer Service/Support Event Coordination Project Management Team Leadership |
Change Management Attention to Detail Complex Problem Solving Critical Thinking |
Professional Experience
The Music Class Inc. 2005-Present
Philadelphia Site Manager/Teacher
Directly manage daily teaching and administrative operations within a successful organization with a focus on increasing student success and engagement levels
Design and implement comprehensive marketing strategies, build positive relationships with members of the community, and provide training/coaching to staff members
Supervise all locations within the Philadelphia area which requires monitoring inventory levels, diffusing escalated customer service situations, and managing enrollment operations
Played a lead role in the merger of Little People s Music with The Music Class Inc. which required a significant ability to manage business development and marketing operations
Freelance Editor/Copywriter August 1994-Present
Provide both editing and copywriting services to high-level clients which requires identifying project specific needs, developing project strategies/timelines, and ensuring client satisfaction
Create innovative business materials such as brochures, marketing materials, correspondence, and newsletters in addition to handling detailed editing projects
Bye Bye Bride January 2011-March 2011
Sales Associate
Guided daily management operations within the organization which included monitoring resort property information on a company website and handling business development operations
Successfully sourced and booked logistics related organizational events, devised comprehensive strategies and procedures, and achieved recognition for exceptional organizational skills
Katydid, Inc. June 2000-April 2004
President
Owned and operated a small business which concentrated on developing and promoting original musical content and handling logistics related to touring and recording songs within a studio setting
Identified/hired musicians for both studio recordings and tours, managed rehearsal logistics, negotiated vendor contracts/fees, and successfully managed event promotions
Additional Professional Experience Includes: Account Manager, Customer Service Review, Olympics Triplecast Czarina, Comcast Communications, Cooperative Advertising Coordinator, Comcast Communications
Education
Bachelor of Arts, English and Communications, Villanova University
Cum Laude Graduate, Honor Society of Phi Kappa Phi Member
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