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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 Abc@xyz.com xxx-xxx-xxxx

Experienced Strategic Leader with several years of experience and a proven ability to lead others and oversee day-to-day operations within fast-paced environments. Experienced in developing innovative strategies/procedures focused on increasing productivity levels, leading cross-functional teams, and maintaining a positive working environment at all times. Highly adept in managing large-scale projects in addition to fostering positive communication with co-workers, vendors, clients, and members of management. Bilingual, English/French

Key Competencies

 

 

         Strategy Development

         Process Improvement

         Time Management

         Contract Negotiation

         Customer Service/Support

         Event Coordination

         Project Management

         Team Leadership

         Change Management

         Attention to Detail

         Complex Problem Solving

         Critical Thinking

 

Professional Experience

The Music Class Inc. 2005-Present

Philadelphia Site Manager/Teacher

  Directly manage daily teaching and administrative operations within a successful organization with a focus on increasing student success and engagement levels

  Design and implement comprehensive marketing strategies, build positive relationships with members of the community, and provide training/coaching to staff members

  Supervise all locations within the Philadelphia area which requires monitoring inventory levels, diffusing escalated customer service situations, and managing enrollment operations

  Played a lead role in the merger of Little People s Music with The Music Class Inc. which required a significant ability to manage business development and marketing operations

 

Freelance Editor/Copywriter August 1994-Present

  Provide both editing and copywriting services to high-level clients which requires identifying project specific needs, developing project strategies/timelines, and ensuring client satisfaction

  Create innovative business materials such as brochures, marketing materials, correspondence, and newsletters in addition to handling detailed editing projects

 

Bye Bye Bride January 2011-March 2011

Sales Associate

  Guided daily management operations within the organization which included monitoring resort property information on a company website and handling business development operations

  Successfully sourced and booked logistics related organizational events, devised comprehensive strategies and procedures, and achieved recognition for exceptional organizational skills

 

Katydid, Inc. June 2000-April 2004

President

  Owned and operated a small business which concentrated on developing and promoting original musical content and handling logistics related to touring and recording songs within a studio setting

  Identified/hired musicians for both studio recordings and tours, managed rehearsal logistics, negotiated vendor contracts/fees, and successfully managed event promotions

 

Additional Professional Experience Includes: Account Manager, Customer Service Review, Olympics Triplecast Czarina, Comcast Communications, Cooperative Advertising Coordinator, Comcast Communications

Education

Bachelor of Arts, English and Communications, Villanova University

Cum Laude Graduate, Honor Society of Phi Kappa Phi Member

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