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Software Test Strategy Test Design & Execution Automation

Debugging Team-Building & Leadership Scheduling Reporting

         Strong project & program management experience with the ability to create budgets, devise schedules, allocate resources, and facilitate delivery within timeline, scope, and budget parameters.

         Extremely well-versed in guiding projects from requirement stage through to successful implementation including creating test strategy, test design, test plans, test cases, test scripts, and test scenarios.

         Adept at change control, quality assurance, status reporting, and development methodologies spanning Agile, Iterative, Waterfall, Lean, and Six Sigma.

         Extensive background in consumer electronics, telecommunications, data communications, and casino gaming products.

         Possess excellent skills in manual and automated testing, debugging, and fostering cooperative relationships with clients and project team members.

         Constantly focus on optimizing an application s performance, reliability, usability, and security.

         Considerable talents in troubleshooting software deficiencies, influencing enhancements, and tracking defects through to seamless resolution.

         Consistently ensure critical compliance with regulatory standards and client requirements.

         Highly skilled at post-release activities such as root cause analysis to considerable improve testing and overall development processes.

         Solid expertise with SIP, SIP-T, MGCP, ISUP, PRI, and LDAP protocols.

Rocket Gaming Systems, 2011 to Present

Quality Assurance Lead Engineer (2015 Present)

         Systematically define quality standards and metrics in tandem with key stakeholders, collaboratively create testing strategy and test plan documents, schedule milestone tasks with checkpoints and measurable criteria, and oversee all facets of risk mitigation.

         Devise and execute test plans and test cases, report outcomes, collect detailed debug info for failed test cases, and deliver status reports to management.

         Upgrade portions of Game Hall Server environment and coordinate testing in Chickasaw Lab and Chickasaw Casinos.

         Serve as primary resource for executing detailed release process for several Rocket products.

Program Manager (2011 2012)

         Spearheaded multiple software projects and programs simultaneously while ensuring strict compliance with Indian Gaming Regulatory Act.

         Meticulously documented and reported projects status, issues, risks, and progress to R&D leadership.

         Governed project schedule development and adherence as Scrum leader for initiatives utilizing Agile/Iterative development methodology.

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Samsung, 2010 2015

Senior Engineer, Quality Assurance

         Retained full-time after initial contract assignment via WorldLink as Manager and Architect of Wireless Terminals Verification; directed software test engineers in testing and verifying wireless devices and services in anticipation of JITC certification.

         Provided influential technical leadership, direction, and small group oversight within SISA (Samsung Information Systems America) Wireless Devices Quality Assurance organization.

         Prepared test plans and test cases to achieve QA verification for Samsung mobile android devices (smart phones, tablets), Tizen wearable devices (Gear, Gear Fit), and related consumer electronic products such as VR gear and Samsung Smart TVs.

         Mentored and motivated development teams throughout design process to optimize software efficiency, performance, and testability.

         Leveraged Agile method in verification processes to improve software and product delivery efficiency.

Nortel, 1986 2009

Senior Manager, Multimedia Communications Portfolio Verification

         Steadily advanced through a series of promotions to most recent role charged with resolving deficiencies in verification process for Multimedia Communications Portfolio (MCP), a system of products capable of voice, video, data, conferencing, and related services over IP Networks.

         Proactively standardized test case template and code coverage metrics to dramatically bolster increase from 2,400 to 7,000+ test cases in a single software release, and resulted in first metrics for percentage code verified in program via McCabe tools.

         Championed test case automation to significantly expand repetitive coverage of code and reduce regression test intervals.

         Leveraged sharp analytical thinking skills toward introducing automated GUI TC execution for IP clients via WinRunner tools.

         Captured $1M in annual savings by outsourcing specific verification and tools development activities to China, Turkey, and India.

         Recruited, trained, coached, directed, and evaluated high-performing onshore and offshore QA team members.

         Led team of three managers and 40 employees in operations functions of CS3K Softswitch, an IP-capable IEC call control solution which supported SS7 trunking and IEC network voice-over-IP services.

         Shepherded development team in design and partial implementation of highly-distributed IP-based Multimedia (H.323) Gateway Controller.

         Directed up to 15 members of Advanced Technology Project research team in planning and development of highly-distributed ATM-based IEC Network solutions.

Bachelor of Science, Computer Science

University of Texas at Dallas

Confluence, Jira, Hip Chat, GreenHopper, TestRail, Sikuli, Klocwork, C++, Protex, Java, Smalltalk, Unix, Linux, Windows NT, Red Hat, Solaris, VoIP, SOAP, XML, Oracle, Microsoft Office Suite, WinRunner, SS7 trunking, CS3K Softswitch, Testware Suite