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Yyyyyy x. yyyyyy

- 986 E 181st St Apt 3B Ÿ Xxxxxx, NY xxxxxx ( (xxx-xxx-xxxx *







(HR Department

Name of Company/Recruitment Firm

Street Address

City, State, ZIP code

Job Reference Number, if any)



Dear Hiring Manager,


        In response to a job vacancy posting for the position of ________________, I am pleased to tender my application to become part of your team. My resum is attached for your review and consideration.


What I offer is my educational background in Phlebotomy, Patient Care and EKF technologies with more than 4 years providing high-performance operations and security management support in the security solutions and banking industries. I am presently with Allied Universal Security Services assigned to Deutsche Bank, Americas as its Regional Operations Center Analyst, concurrently serving as Technical Security ID Room/Access Control Specialist Operator I. For more details, please take a moment to go through my resum .


In leveraging my operations and administrative competencies, regardless of industry, I also bring to the table my personal strengths that include a passion for achieving organization mission and objectives through people-centric and results-driven work excellence. More than that, my interpersonal communication skills have helped me build sustainable professional relationships with the people I work with, including senior management, stakeholders, and industry professionals that create a harmonious and collaborative work environment in achieving shared commitments.


I am confident that my education, experience, and personal strengths offer the right mix of qualifications with which I can transition into the healthcare industry and build a mutually rewarding career as part of your team. Should you need further clarification, or would prefer to schedule an interview, please do not hesitate to reach me through my phone or email address indicated in the heading. Thank you for considering me, and I look forward to hearing from you soon.








Attachment: Resum



Yyyyyy x. yyyyyy

- 986 E 181st St Apt 3B Ÿ Xxxxxx, NY xxxxxx ( (xxx-xxx-xxxx *


Phlebotomist ▪ Office Assistant ▪ School Assistant

Qualifications Profile


    Self-assured, dynamic, and results-driven professional with more than 4 years providing high-performance operations and security management support in the security solutions and banking industries, with view to transitioning career into healthcare with recent training as Phlebotomy Technician or in the academe moving forward.

-    Proven expertise in delivering outstanding customer service that facilitates relationship building and networking to expand the customer base and grow the business.

-    Detail-oriented, analytical and methodical with critical thinking to resolve work issues even under stress.

    Versatile and flexible with quick learning abilities to reach high productivity levels in fast-paced work environments and new or demanding assignments.

    Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results.

    Excellent interpersonal communication skills that foster teamwork synergies across diverse workplace ethnicities.


Key Expertise

Operations Management

    Tactical & Operations Planning

    Fiscal & Budget Management

    Security Management Support

    Process/Workflow Improvement

    Relationship Management (Clients, Stakeholders, Public, & Suppliers)


    Phlebotomy Administration

    Case Management


    Policies & Regulatory Compliance (i.e. OSHA, HIPAA, etc.)

    Office & Staff Administration

    Records & Document Management

    Bilingual in English & Spanish


    Apps: Pro-Watch, C-Cure Picture Perfect Access Control System, TruVision ( CCTV),  Send Word Now (emergency notification system), NC 4 (incident notification website), WorldCue (IJET) Travel site, &  Access Vision (visitor system)

    Productivity Tools: MS Office (Word, Excel, PowerPoint, Access, & Outlook)


Professional Experience


Allied Universal Security Services / Deutsche Bank, Americas

Regional Operation Center (ROC) Analyst Nov 2011 Present

    Assist the account manager with paperwork, entering and updating data into MS Excel and payroll system.

    Monitor access control and CCTV systems, ensuring that suspicious activities and alarm notification are addressed with immediate dispatch of appropriate personnel to investigate, and notification of proper authorities if needed.

    Research about any event/incident that might affect the client, providing relevant information to the Manager on duty and other members of the chain of command for proper action.

    Operate the Emergency Notification System, coordinating relevant offices in cases of security breaches and medical emergencies, responding to emergency calls, including system alarms in accordance with standards thresholds.

    Address client inquiries, contact vendors to address hardware and system issues for Digital Video Recorders (DVRs), access control system, and alarm systems, and arranged escorts to visitors and guests in high security areas.

    Provide support in times of Global Emergency Care (GEC) situations, generating incident reports on alarm failures and emergency cases with real and potential impact on Deutsche Bank business, people, and assets such as major natural calamities, terrorist acts, airline crashes and transportation disruptions.

    Collaborate with Security Coordinators in outlying sites and with the Lower Manhattan Security Initiative (LMSI) and NYPD on security related in issues.

Technical Security ID Room/Access Control Specialist Operator I Jan 2011 Present

    Provide ID Verification tasks including Medical clearance verification for the Americas region personnel, consultants and contractors, processing and issuing company ID badges with the proper building access as approved and requested by HR using n Picture Perfect, Pro-Watch and C-Cure access control systems, ensuring next-day delivery of project-related ID card issuance.

    Fingerprint new hires for listing into the Picture Perfect, Pro-Watch and C-Cure access control systems, reissuing badges when lost/stolen, deactivating lost/stolen badges, and ensuring that terminated or retired employees are taken off the system.




    Xxxxxx Healthcare Academy Inc. Jamaica, NY (2013)

Phlebotomy Technician | Patient Care Technician | Electrocardiograph (EKG) Technician

    College Cristo de los Milagros Santo Domingo, DR (2007)


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