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Yyyyyy x. yyyyyy

435 N Helena Ct. #0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Driven, focused, and knowledgeable Fraud Specialist with exceptional experience and a stellar educational background. Experienced in creating complex pivot tables, performing financial/trend analysis, completing risk analysis, and working with cross-functional teams. Highly adept in managing large-scale projects in addition to maintaining strong communication with co-workers, vendors, clients, and members of management.


Key Competencies


         Financial Analysis

         Risk Analysis/Management

         Revenue/Trend Forecasting

         Financial Ratio Analysis


         Spreadsheet Development

         Complex Problem Solving

         Advanced Microsoft Excel

         Bilingual, English/French


         Banking Fraud Analysis

         Attention to Detail

         Customer Service

         Pivot Chart Creation




Master s Degree, Fraud Management, Colorado State University (Anticipated 2019)

Bachelor s Degree, Finance, Metropolitan State University of Denver (2016)


Professional Experience

Vantiv November 2017-Present

Associate Fraud Specialist

  Oversee fraud related functions within the organization which includes managing fraudulent service requests, managing queues, and reviewing bank transaction records

  Update case notes within an internal reporting system, perform manual account reviews, and make decisions related to potential bank account fraud

  Address incoming calls which requires superior customer service levels, diffuse escalated customer service situation, and close-out open fraud cases


Allied Barton July 2013-Present

Security Officer

  Directly manage daily operations within a fast-paced environment with a concentration on maintaining a safe environment for employees within the building and guests

  Utilize superior communication and interpersonal abilities to build strong relationships with others, greet incoming guests, and analyze/diffuse escalated security related situations

  Assist with special projects within the organization as needed, answer incoming phone calls, and maintain positive contact with vendors


Uber August 2008-July 2013


  Provided driving services to clients within the community which required superior attention to detail and communication skills

  Assisted customers with mobile application usage, ensured safety laws and regulations were followed, and maintained compliance with internal policies and procedures


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