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Newton, XXXXXX xxxxxx ￨ (xxx-xxx-xxxx ￨ email@example.com
Success-Centric Leader Committed to Meeting and / or Exceeding Business Goals in Competitive Xxxxxxrketplaces
Multi-Project Xxxxxxnagement ￨ Start-Up Business Operations ￨ New Business Development
Program Development ￨ Policy Development ￨ Business Case Development ￨ Change Xxxxxxnagement
Budget Control ￨ ROI ￨ Team Building ￨ Training / Development ￨ Public Speaking ￨ Process Optimization
Sales ￨ Xxxxxxrketing ￨ Advertising ￨ Campaign Development ￨ Social Media Xxxxxxnagement ￨ Customer Service
Highly Accomplished Leader who xxxxxxkes sound decisions to reflect positively on multi-industry operational initiatives in alignment with a company and / or organization s vision, value, and goals. Top Performer who offers solutions-centric critical thinking for insightful, change-oriented results across Fortune 500 companies, sxxxxxxll businesses, private equity, and non-profit sectors. Visionary Professional who rises above business challenges to improve the bottom line and achieve winning outcomes, including quickly adapting to evolving scenarios. Excellent Communicator who develops synergistic relationships with cross-geographical executives, multidisciplinary teams, clients / customers, stakeholders, and the community; who excels in autonomous and / or collaborative environments; and who leads peers by example and with ethics and integrity to optimize success.
Owner ￨ Project Xxxxxxnager
Capitalize on the opportunity to lead forward-thinking consultation services to xxxxxxximize xxxxxxrketing, finance, technical, and fundraising initiatives among sxxxxxxll business clients. Enhance print ad campaigns and social media advertising by establishing and implementing profit-generating xxxxxxrketing strategies. Develop comprehensive business plans, including ROI, mission statements / vision, and xxxxxxrketing strategies for start-up businesses.
Academics / Sports
Boosted fundraising for a non-profit afterschool program.
Successfully led results-centric strategies to increase program enrollment 20%.
Led ROI, mission, and xxxxxxrketing for a start-up, wait-listed kids exercise and soccer skills program.
Directed daily strategy sessions and P1 issues resolution initiatives.
Spearheaded client reporting for forecasting, revenue, KPIs, and patient data.
Led a new company s start-up and focus on customer, HR, systems, and business policy.
Delivered program guidelines, and recruited, trained, and scheduled NPs for at-home patient visits.
Healthcare Supply Distribution
Cost-effectively xxxxxxnaged budgets, tight timelines, and cross-departmental resources.
Directed all customer service issues, system enhancements, and contractual obligations.
Achieved 80% customer conversion and retention to generate revenue upside for acquisition.
Liaised among multiple departments and resources to create and execute detailed project plans.
Xxxxxxnaged large-scale company acquisition, including employees, systems, and patient data integration.
Newton Public Schools Foundation
Evaluated potential implementation of new high-tech interactive systems to align with city efforts.
PTO CO President ￨ Board Member
Strategically steered a xxxxxxjor, committee-supported playground build project, including driving strategy and implementation initiatives encompassing xxxxxxnagement of volunteers, fundraising, xxxxxxrketing, and community building activities. Collaborated with co-chairs to facilitate build with volunteers, vendor representatives, and local business labor and xxxxxxterial donations. Initiated fundraising strategy to support programs not covered by budget.
Yyyyyy x. yyyyyy ￨ (xxx-xxx-xxxx Page Two
PTO CO President ￨ Board Member
Proactively educated parents regarding local legislation and political issues that impacted education and schools. Interfaced among principal and staff to provide feedback and support the resolution of key parent concerns.
Cost-effectively xxxxxxnaged a $300,000 annual budget, and led all critical board meetings.
Exceeded community- and school-wide fundraising goal of $200,000 within a 6-month period.
Achieved $30,000 in xxxxxxjor technology acquisitions to increase student exposure to technology.
Recruited and coordinated volunteer efforts for 20+ subcommittees to support program objectives.
Supported a district-wide tax increase to assist a school infrastructure that was approved by voters.
Project Xxxxxxnager (2006 2009)
Utilized broad scope of industry knowledge toward implementing Oracle / Siebel Partner Relationship Xxxxxxnagement (PRM) software and new business programs that supported channel revenue. Defined business requirements based on input from end users and programmers. Developed programs and promotions per industry best practices to align with processes and functional requirements. Collaborated among business owners to communicate potential impact of new processes / systems and achieve business readiness. Developed processes and tools in coordination with business leaders, IT, and implementation teams. Reviewed, modified, and approved documents for system build. Provided end user training, systems administration, and support.
Developed a business plan ROI to support cost-effective spending.
Ensured new systems supported a multimillion-dollar revenue stream.
Continually adjusted and tested new Oracle software for key project roll-out.
Served as SME and delivered internal / external systems reviews and assessments.
Supervised employees and consultants in developing quality training and testing xxxxxxterials.
Channel Operations Xxxxxxnager (2004 2007)
Spearheaded implementation of a consolidated global shared service support center, including ensuring seamless support of WW program roll outs, as well as handling all reporting and analysis of revenue and customer base.
Successfully troubleshot system and business issues for channel sales team and reseller communities.
Change Xxxxxxnagement Xxxxxxnager (2000 2004)
Led strategic decision-xxxxxxking in efficient systems implementation and re-engineering for Oracle 11i Financials.
Developed and implemented a new change xxxxxxnagement strategy.
Directed training, testing, roll out, project ROI, and executive buy-in initiatives.
Successfully achieved high-end user support levels due to superior core communications.
Customer Operations Supervisor (1999 2000)
Applied strong leadership talents toward mentoring and xxxxxxnaging a regional team in handling credit / collections, xxxxxxintenance sales, and order xxxxxxnagement while actively promoting team-centric excellence in customer service.
Successfully attained all territory sales, customer service, and cash collection objectives.
Xxxxxxintenance Software Support Supervisor (1998 1999)
Played a vital role in driving sales team success in selling technical support services and software enhancements. Contributed sharp analytical abilities toward monitoring quotes, aging balances, revenue goals, and key call logs.
Continually achieved or exceeded revenue goals averaging $15-million per quarter.
Business Analyst (1997 1998) ￨ Xxxxxxintenance Sales Rep (1996 1997) ￨ Order Administrator (1995 1996)
Bachelor of Science in Business Administration (Xxxxxxrketing Emphasis) Bryant University
Microsoft Office Suite ￨ Microsoft Project ￨ Visio ￨ Oracle 11i CRM ￨ ERP ￨ Siebel CRM ￨ ERP
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