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Career Profile
Key Contributor & Effective Leader supporting operational functions in fast-paced and high-stress environments within a variety of industries. Experienced in overseeing operations and human resource logistics, building positive vendor relationships, performing detailed financial analysis, and ensuring compliance with federal/state regulations. Equipped with a significant ability to leverage skills in project management and to introduce new tools for cost/time savings and efficiency improvements.
Proficient in: Microsoft Office Suit, Yardi, Lead to Lease, OnSite, LRO, Craigslist Marketing, RealPage Screening, and Leasing Desk
Key Competencies
Property Management Non-Profit Industry Staff Management Fundraising/Development
Human Resources/Operations Management Project Management Annual Budget Creation
Vendor Relationship Management Regulatory Compliance Improving Property Performance
Professional Experience
Pinnacle Property Management Services September 2013-Present
Property Manager
Direct day to day operations within a fast-paced 200+ unit community with a focus on increasing productivity, efficiency, and operational revenue
Design and implement operational budgets, oversee tenant account collections, close financial accounts on a monthly basis, and monitor annual financial targets
Supervise cross-functional teams which requires providing individualized coaching and feedback in addition to implementing strategies aimed at achieving performance goals
Play a lead role in improving relationships with vendors, complete due diligence audits, analyze key performance indicators, and ensure compliance with regulations
CTL Management September 2012-August 2013
Leasing Consultant/Assistant Manager
Coordinated leasing functions within the organization which included addressing client inquiries and facilitating the leasing process
Successfully maintained a 98% occupancy rate in addition to an average lead to lease conversion rate of 70%
Performed comprehensive research in regards to both Federal Fair Housing and Oregon Landlord/Tenant laws
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Professional Experience Continued:
Kelly Services (Contractor at Nike) September 2010-January 2011
Content Management Specialist
Oversaw operations related to content generation/management which included working closely with internal teams and managing the BNX Content Management System
Completed complex system administration functions such as authorizing user credentials for both internal and external customers
Central City Concern August 2004-June 2010
Therapeutic Milieu Supervisor
Played a lead role in managing operations within a successful non-profit organization which included recruiting/hiring staff members and providing both group and individualized training
Supervised a team of approximately 20 staff members, supported the Program Director in planning and fundraising activities, and facilitated the completion of accounting tasks
Education
Some College Coursework, Bachelor s of Science, Psychology
Portland State University, Portland, OR
Professional CPR & First Aid Certification, American Red Cross
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