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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Experienced Technical Project Management professional with 20+ years of experience within high-stress environments with a keen ability to lead others and increase organizational efficiency. Experienced in overseeing complex program logistics, managing vendor relationships, negotiating contracts, and supervising cross-functional teams. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively building positive relationships with others.
Key Competencies
|
Program Management Research & Development Customer Support Solution Design/Delivery |
Technical Project Management Strategy Development Vendor Management Contract Negotiation |
Process Improvement Staff Management Complex Problem Solving Attention to Detail |
Professional Experience
HP Inc., San Diego, CA 1997-Present
Engineering Program Manager (2005-Present)
Direct day to day program logistics within a fast-paced environment with a focus on increasing productivity and efficiency levels
Design and implement innovative operational strategies, coordinate complex supply chain initiatives, and perform in-depth engineering data analysis
Utilize superior communication and interpersonal abilities in order to maintain positive relationships with both internal and external clients
Successfully implement SDLC and/or Agile methodologies into daily program operations, supervise a team of engineering staff members, and diffused complex risk related issues
Business Technical Analyst (2003-2005)
Acted as a Business Analyst and Technical Lead within the organization in support of both the IT and engineering departments which required implementing a successful engineering data management solution using PTC s Windchill platform
Provided comprehensive training to engineering team members, instrumental in leading technical workflows within the engineering department, and oversee BOM and other changes
Generated complex engineering and project specific reports which allowed senior leadership teams to make appropriate strategic decisions
Alliance Development Manager, HP Consulting (2002-2003)
Coordinated operational tasks within a successful division of HP which required creating a unique partner strategy aimed at improving client relationships, security, and storage protocols for clients located throughout North America
Managed several administrative functions such as administering non-disclosure agreements, negotiating contracts, and administering non-compete agreements
Played a lead role in a yearly partner review with consultants and partners in order to assess program results, identify potential improvements, and diffuse escalated issues
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Professional Experience Continued:
HP Inc. Continued:
R&D Systems Program Manager, Officejet Division (1997-2002)
Directed program logistics for complex R&D programs aimed at developing inbox software and localization tools for OfficeJet printers
Handled project outsourcing as needed, worked closely with internal teams, monitored milestone achievement, and negotiated vendor contracts
Additional Professional Experience
Customer Satisfaction Program Manager, Hewlett Packard Home Imaging Division
Information Technology Systems Manager, Hewlett Packard Home Imaging Division
Enterprise Customer Support Engineer, Hewlett Packard Response Center
Education
Project Management Professional Certification
Project Management Institute
Master of Business Administration
California State University, San Marcos, CA
Bachelor of Science, Accounting
Arizona State University, Tempe, AZ
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