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Experienced Strategic Leader with several years of experience in progressive management and operational roles within a variety of industries. Experienced in managing large-scale production projects, supervising cross-functional teams, monitored project quality standards, and creating in-depth standard operating procedures. Highly adept in managing strict timelines, maintaining project budgets, and building strong relationships with customers, co-workers, and members of management.

  Directly managed daily logistics and operations functions within a fast-paced environment with a focus on increasing productivity and efficiency

  Played an integral role in completing direct mail projects of varying sizes which included estimating, scheduling, printing, and purchasing

  Facilitated the successful mailing of up to 10 million pieces of mail annually, developed comprehensive annual budgets, and managed client billing

  Successfully managed multiple projects simultaneously which required successfully managing strict deadlines, monitoring project status, and ensuring project specifications are adhered to

  Coordinated large-scale mailing projects for the United Airlines Mileage Plus which required estimating, scheduling, purchasing, and deadline management

  Sourced and purchased project resources, completed both sheet-fed and web-press jobs, attended press checks, and managed inventory control related tasks

  Guided day-to-day operations within a production related environment which included supervising a team of 4 Production Coordinators, providing feedback/coaching, and handling disciplinary issues

  Designed and implemented unique standard operating procedures which resulted in an increase in efficiency and decrease in overhead costs

  Approved final estimates, artwork, proofs, and invoices prior to sending to clients in order to ensure quality along with diffusing difficult customer service situations