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Yyyyyy x. yyyyyy
- 706 Fisher St.Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com
Field Service Manager Technical Manager (Wind Turbine Solutions)
Qualifications Profile
Results-driven management professional with more than 26 years providing high-performance customer service, project management, and technical operations support in the commercial wind turbine, wind farm, and construction businesses.
Detail-oriented, analytical and methodical with critical thinking to address work issues even under stress.
Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results.
Strong people management and exceptional interpersonal communication skills that inspire confidence while forging teamwork synergies with colleagues and subordinates across diverse ethnicities.
Key Expertise
Planning & Execution
Project Management
Technical/ Engineering Support
Process/Workflow Improvement
Continuous Quality Improvement
Warranty Inspection/Fulfillment
Parts Inventory Management
Policies & Regulatory Compliance (i.e. OSHA, etc.)
Wind Farm Operations Management
Turbine Blade System Operations & Maintenance
Dynamic Blade Balancing
Up Tower Repairs (Nacelles & Nosecones)
LPS System Testing & Repairs
Staff Supervision & Training
Team Dynamics Management
Professional Experience
Crew Lead, Composite Technician, TGM Wind Service, LLC Mar 2010 Present
Provide Lift Truck Services focused on managing a crew provide safe and efficient operations, complete projects and work orders, and support the business development team, while ensuring compliance with industrial safety, environmental protection, and resolving technical issues.
Build and sustain strong professional relationships with clients and business partners to maintain a solid customer base and growth of the company.
Create realistic job scoping that meets or exceeds customer s expectations, and manage scoping changes, budgets, and labor, while mitigating identified risks, resolving issues, and implementing cost effective solutions and contingency plans to complete a project/assignment orders within profitability objectives.
Provide cost estimates involving resources to complete projects, maintaining records of lift truck operations, team performance, downtime events, materials and consumables in completing projects.
Manage continuous quality and productivity improvement initiatives and programs in daily field operations, while maintaining a safety culture in all aspects of work performance.
Prepare, and analyze non-compliance incident reports with recommendations to remediate root causes, prevent future recurrence, and ensure accident-free work environment.
Field Supervisor, Rope Access, & Composites Technician III, Upwind Solutions, Inc. Sep 2010 Sep 2015
Supervised a team of technicians in providing wind farm services covering field composite repair using blade access platforms, maintaining inventory of materials, ensuring onsite availability for production, staff performance assessment and development, project management, and observing safe rigging procedures work practices of the team.
Conduct internal training covering client service, efficiency and quality process management, as well as compliance with safety regulations in meeting order specifications and project completion.
Blade Repair Technician, Knight & Carver Wind Mar 2008 Sep 2010
Responsible for high quality factory blade work, prepping molds for lamination, installing root assemblies, weighing and balancing, and many performing other blade related activities in accordance with order specifications, safety regulations, and quality standards.
Owner, Manager & Contractor, Private Business, Residential Construction Jun 1990 Jan 2008
Built and grew a profitable business out of Custom Home Contracting. Contracted with home owners, architects, craftsmen, and other professionals in home building and remodeling to complete client projects as per specifications.
Education
MBA Business Administration, DICKENSON SCHOOL OF LAW Ÿ Carlyle, PA (1985)
A.A. in General Studies, PALOMAR JR COLLEGE Ÿ San Marcos, CA (1982)
Professional Training/Certifications
Composite Blade System Repair, First Aid/CPR, AED, NFPA70, OSHA10,
Rigging Systems, Spider Platform, Forklift Operation, Sprat Level 2 (For Recertification)
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