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Melanie Cisneros

 

0000 xxxxxx xxxx , xxxx , xxxxx 00000

832.876.4529

abc@xyz.com

 

Profile of Qualifications

 

  Recently earned Associates Degree in General Studies; nearly 20 years of experience in customer service, documentation, clerical, quality assurance, sales, problem resolution, teaching and business finance

  Proficient in MS Office Suite, Fusebill, Sales Force and Campus View software applications.

  Well-organized multitasker with strong detail orientation

  Self-driven team player with strengths in communication and developing interpersonal relationships

  Possess excellent planning, organization, time management and decision-making skills

  Strategically coordinate and collaborate with various professionals to maximize performance in facilitating goals and attaining operational excellence

 

 

Customer Service Representative, Texas and US Law Shield, Webster, TX 2012 - Present

       Answer and route large volume of incoming calls, conduct comprehensive billing services and skillfully sell company products/services.

       Efficiently enter data into computer and attend to receptionist, clerical and staff training tasks.

 

Receptionist, OfficeTeam, Webster, TX 2012

       Dispatched to Remington College s southeast campus to perform receptionist and clerical work.

 

Records Clerk, Arthritis and Osteoporosis Associates, Lubbock, TX 2008 - 2009

       Knowledgeably organized records and communicated with patients after procedures.

 

Sales Assistant, Bonnet Pet Center, Lubbock, TX 2007 - 2008

       Provided superior customer service and helped with purchase selections.

       Ensured presentability and housekeeping of store.

       Managed product inventory and merchandising.

 

Sam Houston State University, Huntsville, TX 2005 - 2007

Physics Instructor Assistant (2007)

       Skillfully taught Physics 1 laboratory course.

 

Payroll Assistant (2005-2007)

       Accurately processed personnel compensation data and maintained payroll database.

 

Dance Instructor, Tammy Kim Dancers, Alvin, TX 1998 - 2005

       Expertly taught dance techniques to youths ages 2-14.

 


Education

 

 

Alvin Community College

Associates Degree, General Studies, 2017

 

Sam Houston State University

 

Texas Tech University

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