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Melanie Cisneros
0000 xxxxxx xxxx , xxxx , xxxxx 00000
832.876.4529
abc@xyz.com
Profile of Qualifications
Recently earned Associates Degree in General Studies; nearly 20 years of experience in customer service, documentation, clerical, quality assurance, sales, problem resolution, teaching and business finance
Proficient in MS Office Suite, Fusebill, Sales Force and Campus View software applications.
Well-organized multitasker with strong detail orientation
Self-driven team player with strengths in communication and developing interpersonal relationships
Possess excellent planning, organization, time management and decision-making skills
Strategically coordinate and collaborate with various professionals to maximize performance in facilitating goals and attaining operational excellence
Customer Service Representative, Texas and US Law Shield, Webster, TX 2012 - Present
Answer and route large volume of incoming calls, conduct comprehensive billing services and skillfully sell company products/services.
Efficiently enter data into computer and attend to receptionist, clerical and staff training tasks.
Receptionist, OfficeTeam, Webster, TX 2012
Dispatched to Remington College s southeast campus to perform receptionist and clerical work.
Records Clerk, Arthritis and Osteoporosis Associates, Lubbock, TX 2008 - 2009
Knowledgeably organized records and communicated with patients after procedures.
Sales Assistant, Bonnet Pet Center, Lubbock, TX 2007 - 2008
Provided superior customer service and helped with purchase selections.
Ensured presentability and housekeeping of store.
Managed product inventory and merchandising.
Sam Houston State University, Huntsville, TX 2005 - 2007
Physics Instructor Assistant (2007)
Skillfully taught Physics 1 laboratory course.
Payroll Assistant (2005-2007)
Accurately processed personnel compensation data and maintained payroll database.
Dance Instructor, Tammy Kim Dancers, Alvin, TX 1998 - 2005
Expertly taught dance techniques to youths ages 2-14.
Education
Alvin Community College
Associates Degree, General Studies, 2017
Sam Houston State University
Texas Tech University
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