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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Dedicated and Accomplished Strategic Leader with 10+ years of experience and a proven ability to lead others and oversee daily operations within a variety of industries. Experienced in leading cross-functional teams, implementing streamlined operating procedures focused on improving efficiency, managing real estate transactions, and facilitating large-scale corporate events. Highly adept in increasing organizational productivity in addition to maintaining strong communication with co-workers, vendors, clients, and members of executive management.
Key Competencies
Real Estate Management Strategy Development Administrative Support Coaching/Training
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Staff Management Database Development Contract Negotiations Event Planning
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Accounting/Bookkeeping Account Management Complex Problem Solving Process Improvement
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Professional Experience
Keller Williams Realty Greater Downtown, Chattanooga, TN February 2016-Present
Associate Broker
Direct day to day real estate operations within a fast-paced environment with a concentration on increasing client satisfaction and overall efficiency levels
Maintain positive communication with potential clients and address their inquiries in addition to generating contractual documents prior to placing home on the market for sale
Identify appropriate real estate listing prices, perform comprehensive market research, and facilitate negotiations between buyers and sellers on transaction details
Utilize superior administrative abilities to generate property listings, maintain client and/or property records, and ensure regulatory requirements are followed
United States Navy, San Diego, CA March 2009-March 2013
Aviation Ordnanceman/Plane Captain (2011-2013)
Coordinated logistical operations within the division which focused on facilitating the launch and recovery of aircrafts and providing daily inspections (pre-flight, post-flight, and turnaround)
Assisted Pilot s with flight preparations, monitored the cleanliness of the aircraft, provided guidance to flight staff on the current condition of aircrafts, and facilitated the prevention of corrosion
Recognized as having a demonstrated ability to provide guidance related to specific aircraft systems such as the cockpit, ejection seats, and controls
Administration Clerk (2010-2011)
Provided administrative support within the Command Career Counselors office which supported approximately 700 members of the United States Navy
Instrumental in the design and implementation of a complex database which tracked and routed over 1100 individual pieces of correspondence and resulted in obtaining 100% accountability
Acted as a member of the MWR Committee which included committing several hours to fundraising events for the command s annual Christmas party
Aviation Ordnanceman (2009-2010)
Facilitated logistics related to the operation and management of various aircrafts which included operating turbojet, helicopter, and propeller aircrafts along with storing, maintaining, inspecting, and handling various weapons and ammunition kept on aircrafts
Assisted in the servicing of aerial mines, torpedoes, missiles, rockets, and several weapons launching devices along with handling the loading of missiles
Directed daily operations within aviation ordnance shops, armories, and stowage facilities which required superior time management and attention to detail
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Professional Experience Continued:
Dalton Utilities, Dalton, GA April 2007-March 2009
Customer Service Representative
Provided superior levels of customer support within a call center environment which included reviewing customer accounts, resolving billing issues, and diffusing escalated situations
Processed new installation orders, discontinuances, and changes in service along with generated account documentation such as contracts, change of address records, and discontinuance orders
Maintained detailed account records which highlight customer account changes and assisted with special projects within the organization as needed
North Georgia Electric Co-Op, Dalton, GA February 2006-April 2007
Customer Service Representative
Managed customer service operations such as communicating with customers, identifying account related issues, and identifying appropriate resolutions
Reviewed accounts and determined appropriate charges for new services, referred complex issues to members of management, and explained billing increases to customers
Generated customer contact forms, updated personal information such as addresses, and maintained complex records of customer interactions
Mercedes Benz of Chattanooga, Chattanooga, TN January 2004-February 2006
Administrative Assistant/Receptionist
Utilized superior communication abilities to provide administrative support within the organization which included answering incoming phone calls, preparing outgoing mail, and sorting incoming mail
Play a lead role in managing large-scale events which includes processing registrations, preparing packets, and mailing materials to the conference site
Education
Bachelor of Arts, Interior Design
University of Tennessee at Chattanooga, March 2015
Bachelor of Arts, History
Dalton State College, December 2014
Licensed Realtor-State of Tennessee; State of Georgia
Awards
National Defense Service Medal
Global War on Terrorism Expeditionary Medal (USS Nimitz)
Global Ware on Terrorism Service Medal
Good Conduct Medal
Sea Service Deployment Ribbon
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, my professional qualifications include a strong background in administrative and operational roles with experience in managing real-estate transactions, negotiating contracts, and providing administrative support. In addition, I have a demonstrated ability to interact positively with customers, analyze and solve complex account issues, and implement streamlined operating procedures.
To complement my professional experience, I also possess stellar interpersonal and communication skills with an impressive educational background which includes a Bachelor s Degree in Interior Design from the University of Tennessee at Chattanooga.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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