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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Dedicated and Accomplished Strategic Leader with 10+ years of experience and a proven ability to lead others and oversee daily operations within a variety of industries. Experienced in leading cross-functional teams, implementing streamlined operating procedures focused on improving efficiency, managing real estate transactions, and facilitating large-scale corporate events. Highly adept in increasing organizational productivity in addition to maintaining strong communication with co-workers, vendors, clients, and members of executive management.


Key Competencies



         Real Estate Management

         Strategy Development

         Administrative Support



         Staff Management

         Database Development

         Contract Negotiations

         Event Planning



         Account Management

         Complex Problem Solving

         Process Improvement


Professional Experience

Keller Williams Realty Greater Downtown, Chattanooga, TN February 2016-Present

Associate Broker

  Direct day to day real estate operations within a fast-paced environment with a concentration on increasing client satisfaction and overall efficiency levels

  Maintain positive communication with potential clients and address their inquiries in addition to generating contractual documents prior to placing home on the market for sale

  Identify appropriate real estate listing prices, perform comprehensive market research, and facilitate negotiations between buyers and sellers on transaction details

  Utilize superior administrative abilities to generate property listings, maintain client and/or property records, and ensure regulatory requirements are followed


United States Navy, San Diego, CA March 2009-March 2013

Aviation Ordnanceman/Plane Captain (2011-2013)

  Coordinated logistical operations within the division which focused on facilitating the launch and recovery of aircrafts and providing daily inspections (pre-flight, post-flight, and turnaround)

  Assisted Pilot s with flight preparations, monitored the cleanliness of the aircraft, provided guidance to flight staff on the current condition of aircrafts, and facilitated the prevention of corrosion

  Recognized as having a demonstrated ability to provide guidance related to specific aircraft systems such as the cockpit, ejection seats, and controls


Administration Clerk (2010-2011)

  Provided administrative support within the Command Career Counselors office which supported approximately 700 members of the United States Navy

  Instrumental in the design and implementation of a complex database which tracked and routed over 1100 individual pieces of correspondence and resulted in obtaining 100% accountability

  Acted as a member of the MWR Committee which included committing several hours to fundraising events for the command s annual Christmas party


Aviation Ordnanceman (2009-2010)

  Facilitated logistics related to the operation and management of various aircrafts which included operating turbojet, helicopter, and propeller aircrafts along with storing, maintaining, inspecting, and handling various weapons and ammunition kept on aircrafts

  Assisted in the servicing of aerial mines, torpedoes, missiles, rockets, and several weapons launching devices along with handling the loading of missiles

  Directed daily operations within aviation ordnance shops, armories, and stowage facilities which required superior time management and attention to detail

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Professional Experience Continued:

Dalton Utilities, Dalton, GA April 2007-March 2009

Customer Service Representative

  Provided superior levels of customer support within a call center environment which included reviewing customer accounts, resolving billing issues, and diffusing escalated situations

  Processed new installation orders, discontinuances, and changes in service along with generated account documentation such as contracts, change of address records, and discontinuance orders

  Maintained detailed account records which highlight customer account changes and assisted with special projects within the organization as needed


North Georgia Electric Co-Op, Dalton, GA February 2006-April 2007

Customer Service Representative

  Managed customer service operations such as communicating with customers, identifying account related issues, and identifying appropriate resolutions

  Reviewed accounts and determined appropriate charges for new services, referred complex issues to members of management, and explained billing increases to customers

  Generated customer contact forms, updated personal information such as addresses, and maintained complex records of customer interactions


Mercedes Benz of Chattanooga, Chattanooga, TN January 2004-February 2006

Administrative Assistant/Receptionist

  Utilized superior communication abilities to provide administrative support within the organization which included answering incoming phone calls, preparing outgoing mail, and sorting incoming mail

  Play a lead role in managing large-scale events which includes processing registrations, preparing packets, and mailing materials to the conference site




Bachelor of Arts, Interior Design

University of Tennessee at Chattanooga, March 2015


Bachelor of Arts, History

Dalton State College, December 2014


Licensed Realtor-State of Tennessee; State of Georgia




National Defense Service Medal

Global War on Terrorism Expeditionary Medal (USS Nimitz)

Global Ware on Terrorism Service Medal

Good Conduct Medal

Sea Service Deployment Ribbon







Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx







Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.


As demonstrated in the accompanying resume, my professional qualifications include a strong background in administrative and operational roles with experience in managing real-estate transactions, negotiating contracts, and providing administrative support. In addition, I have a demonstrated ability to interact positively with customers, analyze and solve complex account issues, and implement streamlined operating procedures.


To complement my professional experience, I also possess stellar interpersonal and communication skills with an impressive educational background which includes a Bachelor s Degree in Interior Design from the University of Tennessee at Chattanooga.


As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.






Yyyyyy x. yyyyyy

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