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Yyyyyy x. yyyyyy

- 1243 Lakewood Cir Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *







(HR Department

Name of Company/Recruitment Firm

Street Address

City, State, ZIP code

Job Reference Number, if any)


Dear Hiring Manager,


        In response to a job vacancy posting for the position of ________________, I am pleased to tender my application to become part of your team. My resum is attached for your review and consideration.


What I offer is my associate s degree in Liberal Arts with over 29 years providing high-performance print and media content production, customer service, project management, and operations support in the printing industry. I am currently with Mission Press based in Chicago, XXXXXX as an Account Manager, after serving Kelmscott Communications in Aurora, XXXXXX as an Account Manager Customer Services & Sales. Prior to this, I was with Johnson Printing in Downers Grove as an Account Manager Customer Service, following a tenure with Gerard Printing in Elk Grove Vxxxxxxlage as a Press Operator. For more detaxxxxxxs, please take a moment to go through my resum .


In leveraging my technical and managerial competencies, I bring to the table my personal strengths that include a passion for achieving business objectives through efficiency-focused and results-driven work excellence. I also take pride in my business-aware interpersonal communication skxxxxxxls that help buxxxxxxd sustainable professional relationships with customers that create opportunities for repeat business, whxxxxxxe fostering a harmonious collaborative work environment with colleagues in achieving shared commitments.


I have every confidence that my education, experience, and personal strengths qualify me as a suitable candidate for the vacancy, one who can help achieve your objectives as part of your team. Should you need further clarification, or would prefer to schedule an interview, please do not hesitate to reach me through my phone or emaxxxxxx address indicated in the heading. Thank you for considering me, and I look forward to hearing from you soon.








Attachment: Resum



Yyyyyy x. yyyyyy

- 1243 Lakewood Cir Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


Project Management ▪ Customer Service (Estimating or Bxxxxxxling)


Qualifications Profxxxxxxe


    Self-motivated and results-driven solutions provider and management professional in print and media content production, customer service, project management, and operations support with over 29 years in the printing industry.

    Proven dedication to process efficiencies and outstanding customer service that enable the printing press business to achieve cost and service quality advantages that maintain profitable operations.

    Well-organized with multitasking and prioritization skxxxxxxls that maximize resources in printing press inventory management support, quality management, and print production that meet schedules and budgets.

    Effective interpersonal communication skxxxxxxls buxxxxxxd customer confidence for repeat business, whxxxxxxe fostering teamwork with colleagues in achieving shared commitments.


Professional Experience


Mission Press (division of Mercy Home for Boys & Girls)Ÿ Chicago, XXXXXX

Account Manager Mar 2016 Present

    Enter new jobs and follow them untxxxxxx completion of shipping, providing cost estimates for new and potential projects, entering new jobs into the database and conducting follow-ups untxxxxxx completion.

    Review and finalize project expense invoices for bxxxxxxling, and generate project reports.

    Buxxxxxxd and maintain professional relationships with customers, addressing production, bxxxxxxling and estimating issues to maintain a totally satisfying customer experience and repeat business.


Kelmscott Communications Ÿ Aurora, XXXXXX

Account Manager / Customer Service/Sales Nov 2011 Jun 2015 | Jun 2007 Mar 2009

    Estimated potential and live jobs involving electronic fxxxxxxe preparation, plates, press, stock, bindery, special packing and shipping that ensure compliance with customer specifications, whxxxxxxe maintaining budgets and schedules.

    Managed customer accounts, providing outstanding customer service in receiving and processing fxxxxxxes, proofing and editing content, and scheduling production that met client deadlines and printing requirements.

    Provided efficient inventory management support, ordering production stock and dies to ensure continuous avaxxxxxxabxxxxxxity, and ordering envelopes and specialty bindery from accredited suppliers.


Johnson Printing Ÿ Downers Grove, XXXXXX

Account Manager / Customer Service 2006 2007

    Served as Account representative for True Value, purchasing and coordinating with vendors for envelope conversion, outside printing and maxxxxxxing set ups, whxxxxxxe entering and processing information in a database for in-house tickets.

    Provided customer service in detaxxxxxxed proofing and content editing prior to scheduling production.

    Addressed and resolved customer issues in bxxxxxxling and production to maintain patronage and repeat business.


Gerard Printing Ÿ Elk Grove Vxxxxxxlage, XXXXXX

Press Operator 2002 2006

    Managed pre-press operations, purchasing, stripping and plating.

    Provided page assembly, color correction, image editing, formatting, design and scanning on the MAC platform.


Courtesy / Envision Ÿ Bensenvxxxxxxle, XXXXXX Pre-Press Manager 1997 2001

Tukaiz Litho, Inc. Ÿ Franklin Park, XXXXXX Position Title? 1988 1997


Central Transport Ÿ XXXXXX CDL Driver Local 2011

Roehl Transportation Ÿ Gary, IN CDL Driver 2010 2011


Education & Credentials


    Associate in Liberal Arts, TRITON COLLEGE River Grove, XXXXXX

Professional Training & Certifications

    Star Truck Driving School (2010) | Xxxxxxlustrator 9.0 (1999) | PageMaker / Quark 4.0 / Photoshop 5.0 (1997)

    Color Scan 1, Color Scan 2 (1991) | Litho Photography, Advanced Litho. Photography (1990)

    Keyline Paste-Up Litho Stripping (1989) | Intro to Offset Lithography (1988)


    Class A CDL With Endorsements: Doubles and Triples

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