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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000




Executive Assistant | Reports Analyst


Profile of Qualifications


  • Detail-oriented Professional with 15+ years of experience providing top notch administrative support, conducting in depth data analysis and increasing efficiency within fast-paced office environments.
  • Continually recognized for excellent organizational abilities; skilled in coordinating events / meetings, facilitating corporate travel and generating detailed reports for upper level management.
  • Dynamic interpersonal communication skills, critical to forming positive relationships with executive level team and delivering high quality service to clients.


Professional Synopsis

ADP 1992-Present

Reports Analyst, SBS Insurance Services & SBS Service (2008-Present)

         Demonstrate strong organizational abilities, as well as a strong attention to detail, while ensuring on time completion of assigned tasks.

         Utilize MS Excel to generate detailed reports and MS PowerPoint to create presentations to display accumulated data.

         Successfully create and maintain dashboards.

Key Achievements:

         Developed and implemented a quality dashboard to summarize region / division results.

         Leveraged Cognos and Medallia to accurately analyze NPS and transaction survey scores.

Executive Assistant, SBS Service (2002-2008)

         Delivered high quality administrative support to executive level team, with associated responsibilities including calendar management, meeting / event coordination and facilitation of corporate travel.

         Demonstrated an excellent attention to detail while reviewing financial information for accuracy.

         Used top notch interpersonal skills to provide quality support to clients; rapidly resolved inquiries and directed clients to appropriate parties.

         Responsible for managing expense reports, coordinating meetings and developing detailed presentations for upper level management.

Teledata Representative | Service Center Admin | Administrative Assistant III (1992-2002)


Professional Development


Continuing Education Courses Completed in: Advanced Communication Preparation, Accounting, Principles I & II and Advanced Excel

MS Access Certification, Microsoft


Technical Proficiencies


  MS Office Suite




   Orbit User Champion

   Hyperion / Essbase


  Virtual Hold Technology




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