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Executive Assistant | Reports Analyst
- Detail-oriented Professional with 15+ years of experience providing top notch administrative support, conducting in depth data analysis and increasing efficiency within fast-paced office environments.
- Continually recognized for excellent organizational abilities; skilled in coordinating events / meetings, facilitating corporate travel and generating detailed reports for upper level management.
- Dynamic interpersonal communication skills, critical to forming positive relationships with executive level team and delivering high quality service to clients.
Reports Analyst, SBS Insurance Services & SBS Service (2008-Present)
Demonstrate strong organizational abilities, as well as a strong attention to detail, while ensuring on time completion of assigned tasks.
Utilize MS Excel to generate detailed reports and MS PowerPoint to create presentations to display accumulated data.
Successfully create and maintain dashboards.
Developed and implemented a quality dashboard to summarize region / division results.
Leveraged Cognos and Medallia to accurately analyze NPS and transaction survey scores.
Executive Assistant, SBS Service (2002-2008)
Delivered high quality administrative support to executive level team, with associated responsibilities including calendar management, meeting / event coordination and facilitation of corporate travel.
Demonstrated an excellent attention to detail while reviewing financial information for accuracy.
Used top notch interpersonal skills to provide quality support to clients; rapidly resolved inquiries and directed clients to appropriate parties.
Responsible for managing expense reports, coordinating meetings and developing detailed presentations for upper level management.
Teledata Representative | Service Center Admin | Administrative Assistant III (1992-2002)
Continuing Education Courses Completed in: Advanced Communication Preparation, Accounting, Principles I & II and Advanced Excel
MS Access Certification, Microsoft
MS Office Suite
Orbit User Champion
Hyperion / Essbase
Virtual Hold Technology
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