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Yyyyyy x. yyyyyy

Accomplished, Details-Driven & Solutions-Focused Systems Engineer


31436 Kingston Village Xxxxxx, XXXXXX xxxxxx (xxx-xxx-xxxx


  • Dynamic IT Leader who makes sound decisions to reflect positively on systems, networks, and server operations initiatives in alignment with a client s vision and goals, and who works to promote strong client relationships and new business development and growth via solutions-centric critical thinking talents for insightful, change-driven results.
  • Ambitious Self-Starter who offers experience managing business networks across wide-ranging industries, including Accounting, Oil & Gas, Legal, Real Estate, Medical, and Insurance fields, and who holds MCT and MCSE credentials.
  • Visionary Professional who rises above IT challenges to achieve winning outcomes, including quickly adapting to evolving scenarios to optimize technology resources and improve productivity levels, as well as independently resolving in-depth issues and translating complex IT concepts into easily understandable terms to relay to customers.
  • Excellent Communicator who develops synergistic relationships with senior-level decision-makers, cross-functional employees, and clients / customers, and who excels in fast-paced autonomous and collaborative work environments.


Career Highlights


  Regularly recognized as a leader in server management, including building client relationships of 10+ years in length.

  Expertly designed and implemented server and network equipment installation and configuration for Capital Technologies, and continually worked with vendors to implement state-of-the-art third-party technology solutions.

  Developed best practices for Serenity Systems clients to save time and money with IT budgets and improve productivity, along with assisting leaders with IT expenditures and cost-saving opportunities related to technology.

  Built mutually beneficial relationships with clients to serve as a trusted advisor for technology use and emerging opportunities, and further collaborated with client vendors to effectively implement third-party technology solutions.


Professional Synopsis


RSD Group, Inc. (f/k/a R. Dismuke Enterprises, Inc.) 2001 Present


Owner Operator

  • Capitalize on the opportunity to lead the start-up and successful operations of this forward-thinking network, server, and systems management company, including managing and maintaining small business networks with 5 to 50 users.
  • Maximize multi-site operations performance by managing and maintaining 1 to 3 servers per site, including various network devices and third-party applications which are instrumental in continually promoting stellar client relations.
  • Promptly respond to and / or resolve critical IT-based challenges, including explaining all facets of details to clients.


Capital Technologies 2012 2017


Systems Engineer

  • Led targeted oversight of 8 servers for 3 companies under the Capital Technologies umbrella, including demonstrating experience with Exchange, Active Directory, Group Policy, SQL, DNS, backup systems, WAP, security, and network applications; designing and implementing server and network equipment; and developing best practices as required.
  • Applied solid communication skills toward developing strong relationships with employees, contractors, and vendors.


Serenity Systems (f/k/a Lighthouse Consultants f/k/a Outlaw Systems) 2000 2011


Systems Engineer

  • Utilized broad scope of industry knowledge toward managing network infrastructure and equipment, servers, cabling, cabinets and racks, routers, switches, and firewalls for clients with 10 200 employees to meet or exceed IT goals.
  • Offered proven skill with Exchange, Active Directory, Group Policy, SQL, DNS, backup systems, WAP, security, and network applications, along with designing diverse server and network equipment installations and configurations.
  • Led efforts with providers for integration and management of telephony systems with existing network architecture.


Yyyyyy x. yyyyyy

Page Two (xxx-xxx-xxxx


Professional Synopsis (continued)


Idea Integration 1997 2000


Systems Administrator Consultant

  • Strategically steered systems administration for a high-volume main office location, including managing multiple servers, users, and several Microsoft training classrooms, as well as overseeing local network, user and email accounts, sharing and security, backups, system policies, user profiles, remote administration, RAS, login, and custom scripts.
  • Built and sustained productive operations by setting up Microsoft training classrooms, including DHCP, WINS, Domains, and Trust relationships, as well as assisting with server upgrades, data moves, and security configurations.
  • Expertly managed 7 NT servers providing support to 300+ users for Fina Oil & Gas in collaboration with Dallas teams.
  • Contributed experience in creating and deploying SMS packages and custom application scripts.
  • Ensured seamless operations by managing critical backup and anti-virus systems.


DISA 1995 1997


Systems Support

  • Played a vital role in delivering quality-focused telephone and systems support to 500+ users and 300+ desktop and laptop computers, including exhibiting experience in providing remote restoration of software, files, and databases.
  • Delivered prompt and efficient internal hardware and software support to users, including contributing comprehensive talents in software upgrades, basic network support, printer, email and user account administration.


Professional Development


Microsoft Corporation


Microsoft Certified Trainer (MCT)

2003 Through 2005


Microsoft Certified Solutions Expert (MCSE)

NT Server 2000 Server 2003 Platforms


Technical Summary


HP Dell SonicWall Avaya Zenith RIM Linksys Cisco Netopia

Netgear APC Intertel Mitel Quantum Toshiba Fujitsu Canon Ricoh


Windows NT Server Server 2000 Server 2003 Mac O/Sx

SBS 2003 SBS 2008 Server 2008 Windows XP Vista Windows 7


VPN RAID Terminal Services Scripting Network Printing & Scanning Telephony Systems

TCP / IP DNS WINS DHCP Group Policy Active Directory Wireless Technology & Security


Exchange 2000 Exchange 2003 SQL 2000 SQL 2005 Blackberry Enterprise Server

Symantec Corporate Edition Intuit QuickBooks Act! CMS Exclaimer GFI FaxMaker

Avaya Soft Console Manager Voicemail Pro Phone Manager SplitView Kofax Tricerat

ShadowProtect Office 2000 Through 2007 Backup Exec Various Industry-Specific Applications


Excellent Professional References Provided Upon Request

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