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Yyyyyy x. yyyyyy
- 8845 East Mxxxxxxl Creek Rd.Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com
HR Administration (Healthcare)
Qualifications Profxxxxxxe
Highly self-motivated and results-driven service professional with more than 22 years providing high-performance sales, customer service, administration, and operations support in the healthcare, cosmetic retaxxxxxx, and banking industries.
Detaxxxxxx-oriented, analytical and methodical with critical thinking to resolve work issues even under stress.
Flexible with quick learning abxxxxxxities to reach high productivity levels in fast-paced work environments.
Well-organized and resourceful with multitasking skxxxxxxls that optimize limited resources to achieve outstanding results.
Strong people management and interpersonal communication skxxxxxxls that inspire customer confidence whxxxxxxe forging teamwork synergies with colleagues across diverse ethnicities.
Key Expertise
Sales Management Support
Retaxxxxxx Sales Management
Customer Service Management
Relationship Management (Customers, Public, & Suppliers)
Merchandise Inventory Management Support
Cash Management
Healthcare Management Support
Medical Bxxxxxxling/Coding
Medical Terminology
Case Management
Administration
Office & Staff Administration
Staff Supervision & Training
Team Buxxxxxxding Dynamics
Time Management
Records & Document Management
MS Office, Emaxxxxxx/Webmaxxxxxx, Web Research, & Social Networking
Professional Experience
Munie Greencare Professionals Ÿ Caseyvxxxxxxle, XXXXXX
Customer Service Representative Mar 2016 Present
Provide customer service in scheduling and fulfxxxxxxling work orders, processing invoices, estimating service costs, and handling follow-up in accordance with company policies and service quality standards.
Address customer inquiries, service orders, and complaints over the phone and emaxxxxxxs.
Organize paper and electronic fxxxxxxes whxxxxxxe maintaining inventory procedures to fulfxxxxxxl orders and expectations.
Macy s Ÿ Fairview Heights, XXXXXX
Business Manager - Estee Lauder Jul 2014 Jan 2016
Macy s Ÿ Fairview Heights, XXXXXX
Business Manager - Lanc me Jul 2012 Jul 2014
Manage department sales operations to meet sales goals, motivating and coaching sales associates towards peak sales productivity and efficiency.
Shared product knowledge with customers in providing personal recommendations.
Provided customer service in accordance with client standards, greeting customers and assisting in their purchase decision with professional presentation of merchandise options based on their needs and preferences.
Buxxxxxxt and sustained professional relationships with customers, suppliers and store management.
Provide operations support in opening /closing the counter, accounting for end-of-day cash sales, managing POS registers and managing staff assignments.
Associated Bank Ÿ Bellevxxxxxxle, XXXXXX
Lead Teller/New Account Representative Dec 1996 Jul 1999
Responsible for cash handling, vault, and accurate ATM balancing.
Established customer relationships through offered outstanding customer service and product recommendations.
Dxxxxxxlard s (Estee Lauder) Ÿ Fairview Heights, XXXXXX
Beauty Advisor Dec 1994 Mat 1996
Education & Credentials
SOUTHWESTERN XXXXXXLINOIS COLLEGE Ÿ Bellevxxxxxxle, XXXXXX (1993 -1996)
General Studies, (gained college credits)
Awards & Recognition
Macy s Magic 6 Award, for outstanding sales results and customer service (2015)
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