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Jason R. Knapp

- 37 Seitz Terrace Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *









Dear Hiring Manager,




        In response to a job vacancy posting for the position of ________________, I am pleased to tender my application to become part of your team. My resum is attached for your review and consideration.


What I offer is my more than more than 15 years providing high-performance customer service, operations management, and technical support in the academe, energy, and automotive retail sectors. I am currently with Entergy, Indian Point Energy Center as a Nuclear Plant Operator, following a tenure with the Wappingers Central School District as an Automotive Mechanic. For more details, please take a moment to go through my resum .


In leveraging my customer service and technical operations support competencies, regardless of industry, I also bring to the table my personal strengths that include a passion for going beyond expectations through sustainable people-centric and results driven work excellence. Along the way, I have also proven my interpersonal communication skills that help build relationships with clients, stakeholders, and industry professionals so vital in promoting a solid reputation in the markets served, and fostering a seamless collaborative work experience with colleagues in attaining shared commitments.


I am confident that my experience and personal strengths offer the right mix of qualifications with which I can help achieve your objectives as part of your team. Should you need further clarification, or would prefer to schedule an interview, please do not hesitate to reach me through my phone or email address indicated in the heading. Thank you for considering me, and I look forward to hearing from you soon.








Attachment: Resum





Jason R. Knapp

- 37 Seitz Terrace Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


Nuclear Plant Equipment Operator ( Non-Licensed)


Qualifications Profile


    Self-assured, dynamic, and results-driven service professional with more than 15 years providing high-performance customer service, operations management, and technical support in the academe, energy, and automotive retail sectors.

-    Exhibited strong dedication to process efficiencies in routine and on-demand maintenance of heavy equipment and vehicles, ensuring compliance with quality standards, and enabling unfettered operations in supporting the business.

-    Detail-oriented, analytical and methodical with critical thinking to resolve work issues even under stress.

    Flexible and adaptable with quick learning abilities to reach high productivity levels in fast-paced work environments and new or demanding assignments.

    Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results.

    Exceptional people management, social, and interpersonal communication skills that inspire confidence while forging teamwork synergies with colleagues across diverse ethnicities.


Key Expertise

    Technical Service Support

    Nuclear Power Plant Operations

    Vehicle Fleet Maintenance

    HVAC Installation, Operations & Maintenance (boilers, furnaces, & water heaters)

    Process/Workflow Improvement

    Relationship Management (Clients, Stakeholders, & Suppliers)

    Policies & Regulatory Compliance (i.e. OSHA, etc.)

    Project Management Support

    Staff Supervision & Training

    Office Tools: MS Office (Word, Excel, PowerPoint, Access, & Outlook), Acrobat, & Lotus Notes


Professional Experience


Entergy, Indian Point Energy Center Buchanan, XXXXXX Nuclear Plant Operator Jan 2013 Present

    Operate, monitor and trend various plant equipment, ensuring compliance with safety regulations, policies and procedures, while serving as a fire brigade member, identifying potential combustible hazards to manage daily risks.


Wappingers Central School District Wappingers Falls, XXXXXX Automotive Mechanic 2004 2013

    Maintain a large fleet of school busses and all district owned motorized equipment including backhoes, bulldozers, lawn mowers, and snowplows, performing routine and on-demand fleet maintenance, and documenting diagnosis to develop repair strategies with supervisor.

    Diagnose and repair hydraulic, electrical and drive train systems, inspecting vehicles for XXXXXXS DOT Certifications.


Ray Catena Lexus Larchmont, XXXXXX Automotive Technician 2001 2004

    Diagnosed and repaired power train and body control systems on luxury vehicles, addressing customer concerns.


Xxxxxx, Chevrolet Xxxxxx, XXXXXX Automotive Technician 2001 2004

    Specialized in rebuilding Chevrolet Corvette and Camaro 6 speed manual transmissions.


Education & Credentials


    A.A.S (6 credits remaining), COLUMBIA GREENE COMMUNITY COLLEGE Hudson, XXXXXX

Professional Training & Certifications

    Navistar International-Integrated Chassis Corporation, Engine diagnosis and rebuilding; body and chassis; electrical, air-conditioning, hydraulic brakes and axle components, and advanced usage of Navistar s diagnostic software On Command (July 2012)

    Federal Mogul Technical Education Center, Brake Training Clinic (2006)

    International School Bus Training, VT365 and DT466 Engine Diagnostics Training (2006)

    Pine Bush Equipment, Forklift Training and Certification (2004)

    Toyota Technical Education Network Program | Certified liquid waste processor | Certified forklift operator

    Trained and Certified in multiple General Motors Factory Training Certificates

    Hydraulic Theory for Brakes & Welding | MAC Certified in HVAC Refrigerant Recovery & Recycling

    Completed non licensed operator (NLO) courses to become a qualified operator within the power plant.

    Completed all written and practical exam needed to serve as a fire brigade member & confined space rescue member

    XXXXXX State Inspectors Certification, Automotive & Heavy Duty Truck Certification Clinic (2000-present)


    Recognized as Elite of Lexus Auto Technician for 2 consecutive years, Ray Catena Lexus


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