- 6 Plains Dr Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Human Resources Manager/Generalist

Qualifications Profile

    Self-assured and results-driven management professional with more than 28years providing high-performance HR management in the pharmaceutical, manufacturing, retail, food production, and healthcare industries, among others.

-    Proven dedication to transformational change management and process efficiencies in HR functions that develop human capital resources in achieving cost and performance advantages in highly competitive markets.

-    Played key role in mitigating workplace accidents and emergencies by coordinating and chairing Safety Committee in developing effective safety procedures

-    Detail-oriented without losing sight of the big picture, analytical and methodical with critical thinking to resolve work issues even under stress.

    Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results.

    Strong people management and interpersonal communication skills that inspire confidence, performance excellence, and teamwork synergies across diverse ethnicities and multi-functional engagements.

Key Expertise

Administration

    Strategic Human Capital Planning

    Policies & Regulatory Compliance (i.e. EEO, Labor Code, etc.)

    Personnel Administration

    Job Specification Development

    Manpower Sourcing & Recruitment

    Talent Retention & Management

    Performance Appraisal

    Career Development

    Change Management

    Labor/Management Relations

    Staff Supervision & Training

    Bilingual in English and Spanish

Business Operations Management

    Fiscal & Budget Management

    Project/Program Management

    Relationship Management (Clients, Employees, Labor Union, Public, & Suppliers)

    Myers-Brigg Teambuilding

Technical

    Apps: Paychex HRIS/Payroll, Vurv/Taleo ATS, CS TimeOut Tracking System

    Productivity Tools: MS Office (Word, Excel, PowerPoint, Access, & Outlook)

Professional Experience

Randstad - Eagle Pharmaceuticals Inc. Woodcliff Lake, NJ HR Consultant Feb 2016 Present

    Organize the HR Department, develop the HR Employee Handbook, and implement the HR Paychex.com.

    Implement online HR processing and access through HR Paychex.Com

    Oversee staff recruitment, background screening through Paychex, and on-boarding of full-time new hires.

    Develop and execute continuing education programs for career/tenured staff

    Create benefits-at-a-Glance brochure; working with brokers to implement new 401K plan elements.

    Establish compliance with regulatory regulations and implementing CS Software Time Out tracking system.

    Supervised (1) Generalist and (1) Assistant in fostering sustainable productivity through a positive working conducive to open communications and HR advocacies than win employee trust and confidence

    Partnered with Production Managers and supervisory staff to resolve employee relations issues, addressing policy issues, conducting investigations, and recommending appropriate corrective action

    Oversaw staff recruitments, benefits plans and compensation, updated job descriptions, and enhanced reward and recognition programs.

    Designed and facilitated new employee orientation program, updated handbook to ensure compliance with all state and federal laws and regulations, and implemented Paychex (HRIS) to streamline performance management process.

    Developed and executed collaborative recruiting processes, an internship program with Fairleigh Dickinson University, and led training in Targeted Selection behavior interviewing and communicating for Leadership Success.

    Managed full-cycle recruitment programs across all levels, collaborating with the management team and union reps in handling disciplinary actions, grievances resolution and labor relations issues.

    Developed content and executed continuing education programs for competency, leadership, & supervisory skills.

    Resolved pending grievances through weekly operations team meetings and improving employee communications through monthly newsletters, developing surveys, & facilitating focus groups.

    Implemented Predictive Index Profiles as part of management development initiative.

    Developed supervisory training program to improve management processes.

- 6 Plains Dr Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Professional Experience (continued)

    Supervised (1) Senior Generalist and (1) Assistant in directing recruitment efforts to fill key positions, including management roles, and created onboarding plan, partnering with management and union representatives to address contract negotiations and employee concerns, and create incentive plans to increase staff morale.

    Developed and executed benefits programs and administration, documentation, and open enrollment.

    Designed and deployed the compaxxxxxx s first management training program, conducting full-day sessions for more than 20 supervisors and managers.

    Implemented new (Paychex) HRIS and Payroll systems to create procedural consistency, process efficiencies, and reduce manual data handling errors in all facilities.

    Oversaw global virtual recruitment team through the Mid-Atlantic and New England regions, managing the Applicant Tracking System (Vurv/Taleo) to streamline recruitment and provide process consistency in resource allocation.

    Developed standard recruiting metrics, executing a screening process that enabled risk assessment and quality control, leading to screening out of candidates at a rate of 8.1%.

    Promoted from HR Manager within 6 months of tenure.

    Supervised (2) Recruiters in managing staff recruitment across all levels, developing job descriptions that complied with new FLSA, reducing staff turnover by 10% through sound recruiting and training programs for managers, using new hire feedback, the development of a recruitment toolkit, and web processes.

    Coached management in handling employee relations issues for all stores and customer care departments.

    Created training programs in behavior interviewing, and Myers-Brigg Teambuilding.

Acupac Packaging, Inc. Mahwah, NJ HR Manager 2002 2003

TESA Tape, Inc. MIDDLETOWN, XXXXXX HR Manager 1999 2002

Lawson Mardon Thermaplate HR Manager 1992 1997

Nielson & Bainbridge Employee Relations Manager 1988 1992

Education & Credentials

    Masters Professional Studies, XXXXXXACK COLLEGE Xxxxxxack, XXXXXX (2015 Present)

    B.A. in Business Administration, PACE UNIVERSITY Xxxxxx, XXXXXX

Professional Training & Certifications

    Certificate, Targeted Selection Administrator

    Certified Facilitator, Zenger Miller

    Certified Trainer, Development Dimensions International (DDI)