Yyyyyy x. yyyyyy

St. Louis, XXXXXX xxxxxx ￨ (xxx-xxx-xxxx ￨ abc@xyz.com

Highly Accomplished Leader who offers proven experience in Talent Management Systems, Strategic Business Process / IT Consulting, Multi-Project Management, IT Business Analysis, Change Management, Technical System / Project Integrations, and Process Optimization. Top Performer who makes sound decisions to reflect positively on multi-site operations initiatives in alignment with a company s goals while dexxxxxxnstrating skill in Cloud Computing / SaaS, LMS / LCMS, eLearning Development, Coaching / Mentoring, Client Account Management, User Experience / User Interface, and Customer Relationship Management. Visionary Professional who contributes solutions-centric critical thinking for insightful, change-driven results, and who rises above challenges to achieve winning outcomes. Excellent Communicator who develops synergistic relationships with decision-makers, peers, and customers, and who leads teams by example and with integrity.

Project Manager ￨ Senior Lead Consultant

Capitalize on the opportunity to lead forward-thinking strategic business consulting and SaaS talent management system implementations. Lead targeted project management, business process consulting, and change management initiatives while directing comprehensive facets of seamless technical project integration, functional process workflows, and configurations.

Senior Lead Consultant

Strategically steered Cornerstone OnDemand professional partnership business for SaaS talent management implementations. Directed technical project integrations and functional process workflows and configurations, including handling business process requirements gathering, fit-gap analysis, process flow redesign, and governance. Efficiently managed data migrations and integrations, as well as technical system integration projects with third-party HR system vendors. Coordinated multi-platform user interface and user experience design. Led user acceptance planning and delivery.

  Coached and mentored top-performing business consultants.

  Comprehensively gathered and analyzed client business requirements.

  Successfully led strategic client system implementations across key verticals.

  Expertly tracked project team resources and deliverables through client relationship systems.

  Designed and delivered high-value strategy workshops for both The Educe Group and Appirio, Inc.

  Drafted and project-managed technical and functional specs for integrations and / or customizations.

  Developed Process Alignment Recommendations (Fit / Gap) using process flows and leading practices.

Senior IT Business Analyst

Utilized broad scope of industry knowledge toward serving as lead IT Business Analyst and Functional Expert on major client learning implementation and upgrades, including serving as project IT lead for senior-level management. Developed valuable relationships axxxxxxng corporate strategy and project teams, including gathering, understanding, and defining business requirements and process / workflows to ensure system upgrade and / or implementation success. Managed all employee, training history, and data migration requirements. Wrote and project-managed technical and functional specifications for integrations or customizations. Planned, developed, configured, and implemented end user experience testing and comprehensively documented and reported on processes, standards, projects, and challenges.

  Developed ongoing client requirement documentation for future business efforts.

  Delivered training for administrators and new user base using multiple media venues.

  Led program management initiatives for new LMS system implementation and upgrades.

  Served as Train-the-Trainer for curriculum design and production environment configurations.

  Continually recommended system configuration solutions and LMS design solutions to meet needs.

McAfee Internet Security (2010 2011) ￨ The Educe Group, Inc. (2010) ￨ Total Solutions, Inc. (2009)

LMS Business Analyst

Maximized business performance for multiple contracts as a Total LMS 8.2 (sp6) Functional Expert. Built and sustained mutually beneficial client relationships with corporate project teams, and continually assessed client business requirements and process / workflows to ensure implementation success encompassing McAfee s global partner certification / re-certification program curriculum, Biogen s new hire compliance program curriculum, and CMS corporate compliance program curriculum. Defined, designed, and documented business process workflows to meet business requirements while actively identifying goals, risks, and challenges. Designed and implemented functional specs; managed training and data migration requirements; planned, configured, and implemented end user experience testing; and led system training delivery.

Yyyyyy x. yyyyyy ￨ (xxx-xxx-xxxx Page Two

LMS Business Analyst

  Personally chaired and led LMS project committees.

  Designed and developed eLearning content for training requirements.

  Created a new training plan for roll-out and ongoing training requirements.

  Designed and delivered presentations to corporate committees and top executives.

  Created ongoing strategic goal plans for communication and continued learning program success.

  Developed marketing and communication plans, and participated in initial implementation launches.

Senior Product Specialist

Spearheaded implementation success of a leading enterprise Talent Management System while continually understanding and addressing client business goals, requirements, and processes. Contributed experience with both learning and performance products for enterprise-wide knowledge base. Recognized as a go-to business analyst for client goals and learning processes to implement SumTotal s Enterprise Talent Development System. Served as an onsite or rexxxxxxte product specialist for Fortune 500 companies, including Wal-Mart Stores, Kohl s, Bechtel, Parsons, McAfee, Wendy s, Kodak, QualComm, and Target. Performed as consultant for multiple SumTotal products (i.e. LMS, LCMS, Performance Management).

  Led storyboard and design of eLearning content using a SCORM-compliant LCMS.

  Produced client-facing documentation and corporate White Papers for Knowledge Share.

  Optimized SaaS product delivery, drove revenue, and upsold additional product functionality.

  Successfully graduated from SumTotal Systems Total Immersion Consultant Development Program.

  Designed and delivered process consulting workshops and product training sessions both onsite and virtual.

Senior Account Consultant

Played a vital role in managing principal client accounts and business relationships across corporate and higher education environments for a leading eLearning solution provider. Continually focused on maximizing human capital performance by linking learning strategy with corporate strategy. Consulted axxxxxxng 300+ domestic and international contracted clients, including presenting to C-level executives on company products and implementation and consulting services. Expertly managed client expectations, identified business needs, created project plans, established program goals, and dexxxxxxnstrated product functionality. Designed and developed comprehensive workshops and client web pages for product marketing.

  Developed a live facilitation program for strategic implementation planning.

  Ultimately achieved client support process of new eLearning business initiatives.

  Successfully implemented Higher Education Listserv for 180+ client program managers.

  Increased usage of eLearning content for multiple Fortune 500 companies via innovative marketing plans.

  Served as member of multiple task force teams to design and develop consulting and full-cycle marketing tools.

HRD Consultant

Contributed sharp analytical abilities toward cost-effectively managing a $250,000 corporate budget while directing competitive contract negotiations and HR development programs. Developed and led GenAmerica University Online Learning Center for corporate and 5 subsidiary locations, and handled all vendor RFPs, negotiations, and implementations. Directed corporate education programs (i.e. insurance industry; tuition reimbursement, executive satellite education), and served as recognition program manager and event coordinator for off-site programs, industry certification, and recognition awards.

  Served as a resourceful Career Planning Coach offering employees 1:1 coaching sessions.

  Created business needs analysis and functional development plan for the dynamic new LMS.

  Designed and managed a Learning Gateway virtual learning center, and developed all curriculum.

  Negotiated program s technology contracts with Harvard Publishing, Executive Satellite, and eLearning.

  Designed key development programs, including new hire orientations, client service, and first line leadership.

Master of Arts in Human Resource Development Webster University

Certified Legal Assistant ￨ Certification in Cornerstone OnDemand Learning, Performance & Succession Clouds

Competency Design / Tracking ￨ Social Networking ￨ eLearning Design ￨ Lynda.com and University of Xxxxxx IT CE Courses

Microsoft Office (Word, Excel, PowerPoint, Outlook) ￨ Microsoft Visio ￨ Microsoft Project ￨ Microsoft FrontPage ￨ SharePoint

HTML ￨ Captivate 5.5 ￨ SumTotal Systems Total Learning Management System ￨ Learning Content Management System

Yyyyyy x. yyyyyy

St. Louis, XXXXXX xxxxxx ￨ (xxx-xxx-xxxx ￨ abc@xyz.com

Date

Hiring Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I am exploring a new career opportunity within a challenging [ Insert Job Title ] role, and I believe that I can make a positive contribution to your success.

To acquaint you with my background, I can offer proven experience in Talent Management, Strategic Business Process / IT Consulting, Multi-Project Management, IT Business Analysis, Change Management, Technical System / Project Integrations, and Process Optimization. I also am well-versed in Computing / SaaS, LMS / LCMS, eLearning Development, Coaching / Mentoring, Client Account Management, User Experience / User Interface, and Customer Relationship Management, axxxxxxng other areas, and continually rise above system, project, and operational challenges to achieve winning outcomes in competitive markets.

As a Project Manager / Senior Lead Consultant for The Educe Group and Senior Lead Consultant for Appirio, Inc., I collectively led forward-thinking strategic business consulting and SaaS talent management system implementations, including directing project management, business process consulting, and change management while handling seamless technical project integration, functional process workflows, and configurations; coordinating multi-platform user interface and user experience design; and leading user acceptance planning and delivery.

A sample of my accomplishment included:

  Coaching and mentoring top-performing business consultants.

  Comprehensively gathering and analyzing client business requirements.

  Successfully leading strategic client system implementations across key verticals.

  Developing and leading Process Alignment Recommendations (Fit / Gap) using process flows.

  Expertly tracking project team resources and deliverables through client relationship systems.

  Designing and delivering high-value strategy workshops for both The Educe Group and Appirio, Inc.

  Drafting and project-managing technical and functional specs for integrations and / or customizations.

To complement this experience, please note that I attained a Master of Arts in Human Resource Development from Webster University and a Bachelor of Science in Social Work from Xxxxxx State University. I am a Certified Legal Assistant and also achieved Certification in Cornerstone OnDemand Learning, Performance, and Succession Clouds.

As this is just an example of my abilities, please refer to my enclosed resume for additional business analyst, product specialist, and consulting experience.

I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you soon.

Sincerely,

Yyyyyy x. yyyyyy