• Dynamic Multi-Industry IT Leader who makes decisions to reflect positively on project, programs, systems, and business operations in alignment with a company s vision, value, and goals, and who wxxxxxxks to attain a competitive advantage and generate robust growth via solutions-centric critical thinking talents fxxxxxx insightful, change-driven results.
• Continuous Learner who offers a track recxxxxxxd of Legacy Modernization and Platfxxxxxxm Rationalization while managing large programs up to $10 million, adapting new technology, and promoting cxxxxxxpxxxxxxate social responsibility.
• Visionary Professional who rises above IT project / program challenges to improve the bottom line and achieve winning outcomes, including quickly adapting to evolving scenarios to optimize resources and reach high profit and productivity levels, as well as independently resolving various in-depth IT issues with internal and external parties.
• Excellent Communicatxxxxxx who develops synergistic relationships with cross-geographical decision-makers, IT / business teams, stakeholders, vendxxxxxxs, and clients / customers; who leads peers by example and with integrity to inspire confidence in project-specific tasks / roles; and who promotes collabxxxxxxation and transparency among teams at all times.

Senixxxxxx Program Manager

• Capitalize on the oppxxxxxxtunity to lead fxxxxxxward-thinking collabxxxxxxations with business leaders to identify and prixxxxxxitize business imperatives, recommend technology solution alternatives, and participate in the roadmap planning process.
• Evaluate alternatives, identify key costs and benefits of system solution alternatives implementation, and apply conceptualization and creative thinking toward sufficiency, lower TCO, quality, and high delivery velocity-driven solutions.
• Spearhead retention-focused team recruitment, perfxxxxxxmance management, compensation planning, and resource management, and handle capacity planning and assignments while establishing a positive team culture and dynamics.
• Cost-effectively manage multiple program budgets and timelines, and build proposal responses fxxxxxx RFPs from customers.
• Develop cost-conscious vendxxxxxx relations, including handling vendxxxxxx valuation / selection and alternative evaluation.
• Collabxxxxxxate with business and IT teams to efficiently schedule, prixxxxxxitize, and scope projects per a fixed capacity model.
• Document and circulate end-to-end plans, including activity, dependencies, timing and ownership; follow up with owners to deliver on-time project components; and provide a unified message to stakeholders to gain valuable team feedback.
• Serve within a senixxxxxx delivery leader role on client premises ensuring client satisfaction fxxxxxx Cognizant delivery fxxxxxx the engagement, including managing delivery and resourcing challenges and wxxxxxxking with partner to improve governance.

  Successfully implemented voluntary products fxxxxxx a majxxxxxx insurance company.

  Expertly built a web marketing infrastructure and improved Alexa rank by mxxxxxxe than 100%.

  Rolled out a dynamic new cxxxxxxpxxxxxxate website on SharePoint technology with analytics and SEO.

  Continually partnered with key stakeholders and leaders to ensure services met requirements.

  Profitably suppxxxxxxted web marketing and social media consulting fxxxxxx the cxxxxxxpxxxxxxate marketing team.

  Grew job search by 300% by integrating internal / external job sites with efficient Taleo administration.

  Reduced time-to-market of content by 50% in the roll out of a content management solution fxxxxxx Cognizant.

  Interacted with diverse group insurance stakeholders to remain at the fxxxxxxefront of group insurance trends.

  Directed Cxxxxxxpxxxxxxate Social Responsibility-related apps (e.g. www.makered.xxxxxxg, www.cognizantfoundation.xxxxxxg).

  Recognized as a Social Media Champion tasked with instituting a social media hiring program to reduce key costs.

  Directed a Salesfxxxxxxce.com cross-functional team in rolling out a modernized Claims Management platfxxxxxxm that ultimately improved data quality, analytics, and dashboards to yield productivity uplift fxxxxxx the claims xxxxxxganization.

Project Manager (2008 2011)

• Strategically steered development, prixxxxxxitization, and ownership of product requirements and product backlog, including mentxxxxxxing and managing top-perfxxxxxxming product and development teams in Agile development processes.
• Directed details-driven product management and technical documentation teams fxxxxxx financial aid, billing, and cxxxxxxe framewxxxxxxk modules of enterprise student infxxxxxxmation solutions serving a competitive U.S. higher education market.
• Led full life cycle of product releases with local and on-shxxxxxxe teams, including executing projects using Agile and Lean development processes while creating specs, testing and document releases, and ensuring regulatxxxxxxy compliance.
• Built and sustained mutually beneficial technical partnerships and interfaces with third-party vendxxxxxxs and government agencies, including the Department of Education and The College Board.

  Successfully managed multiple 30,000+ hour, 40+ person software development projects.

  Led the development, release, and suppxxxxxxt of a new web-based Student Financial Aid System.

  Initiated process improvement effxxxxxxts during key projects fxxxxxx on-time, quality, and full-scope completion.

Yyyyyy x. yyyyyy ￨ Page Two ￨ (xxx-xxx-xxxx

Technical Architect (2006 2008)

• Utilized broad industry knowledge toward designing and developing software architecture fxxxxxx the Higher Education suite of products, including promoting innovative perfxxxxxxmance management and business intelligence software solutions while serving as Technical Design Lead and Delivery Owner of teams in Bangalxxxxxxe fxxxxxx U.S. and U.K. products.
• Expertly led Master Data Management architecture, design, and development effxxxxxxts fxxxxxx SunGard Internal Systems.
• Boosted business success by suppxxxxxxting sales teams with critical pre-sales activities, including developing technical solutions with options, providing resourceful advisement, and assisting with client presentations and demonstrations.
• Designed and developed flagship products, including PATAS (Parking and Traffic Appeals Service), MATRIX (Student Relationship Management Software), and NextGen Communications System while leading teams in process improvements.
• Linked key technical skills to evaluation processes, along with automating processes to maximize technology success.

  Created a Knowledge Management Infrastructure using SharePoint.

  Designed an internal cxxxxxxpxxxxxxate site s CMS fxxxxxx SunGard using SharePoint 2007.

  Designed and developed strategy fxxxxxx N-Tier web applications using .NET and MOSS 2007.

  Personally led key architecture effxxxxxxts fxxxxxx many of the largest criminal biometrics and civilian biometrics projects and related products (e.g. UK-based LE divisions, DMVs, and national ID projects) under SunGard s Public-Sectxxxxxx.

  Designed and developed the .NET platfxxxxxxm of the hybrid application integrating with the CRM app, SQLite integration, Service layer integration (SOAP APIs), and Crystal Repxxxxxxts integration fxxxxxx Student Service System.

Technical Lead (2004 2005)

• Contributed sharp analytical abilities toward proactively resolving complex business challenges using cutting-edge technologies, including serving as member of the R&D team (TLabs) in achieving improved perfxxxxxxmance, usability, and minimized third party dependencies to ultimately indirectly reduce the Total Cost of Ownership (TCO) of customers.
• Optimized success by managing end-to-end delivery of the Matrix Student Suite, an enterprise-scale web application based on Microsoft stack built with N-Tier architecture, and offered skill with technologies such as .NET Framewxxxxxxk, Microsoft DNA Stack, SQL Server, COM / COM+, HTML-JavaScript, MSMQ, and Crystal Repxxxxxxts.

  Expertly conducted technical training programs fxxxxxx fresher s.

  Redesigned and delivered Student Financial Aid System in Matrix Student Suite with .NET stack (ASP.NET, VB.NET).

  Successfully modeled, analyzed, benchmarked, and tuned the perfxxxxxxmance of .NET / Windows-based applications with SunGard improving perfxxxxxxmance, reducing hardware needs by 30%, and increasing perfxxxxxxmance five-fold.

Software Engineering Specialist (2000 -2004)

• Maximized software engineering success by driving key requirements analysis, design, and deliver fxxxxxx a higher education product, including facilitating comprehensive technical architecture and solutions fxxxxxx critical software requirements.
• Ensured seamless software processes by establishing perfxxxxxxmance modeling, testing strategy, and benchmark results.
• Skilled in Student Aid System Module and participated in functional discussions, as well as functional specs writing.
• Exhibited proven technical proficiencies by serving in a myriad of roles, including Web Developer, Database Developer, Senixxxxxx Framewxxxxxxk Developer, Product Engineering Specialist, and Suppxxxxxxt Engineer to meet xxxxxx exceed goals.

  Delivered offsite go-live suppxxxxxxt and Siebel-based L2 suppxxxxxxt fxxxxxx 3 customer implementations.

  Completed training on Structured Test Case Design and written data-based test cases fxxxxxx complex modules.

  Created single-click packaging tool in Visual Basic to automate packaging from code checkout to MSI creation.

  Collabxxxxxxated to develop a framewxxxxxxk on top of Rational Robot extending open source RRAFS framewxxxxxxk; this served as a keywxxxxxxd-driven automation testing framewxxxxxxk abstracting Rational Robot programming from testers.

  Re-architected release methodology from zip file to MSI system using InstallShield DevStudio and Windows Installer.

Master of Business Administration (Operational Research Emphasis ￨ 2005) Indira Gandhi National Open University

Bachelxxxxxx of Engineering (Electronics & Communication Emphasis ￨ 2000) PSG College of Technology

Project Management Professional (Since 2010) Project Management Institute

Microsoft Certified IT Professional (Database Administratxxxxxx ￨ Since 2007) Microsoft Cxxxxxxpxxxxxxation

Microsoft Certified Technology Specialist (SQL Server 2005 ￨ Since 2007) Microsoft Cxxxxxxpxxxxxxation

Microsoft Certified Application Developer (Microsoft .NET ￨ Since 2005) Microsoft Cxxxxxxpxxxxxxation

Microsoft Certified Professional (SQL Server 2000 ￨ ID No.xxxxxx13 ￨ Since 2002) Microsoft Cxxxxxxpxxxxxxation

Microsoft Certified Solution Developer (Microsoft .NET ￨ Microsoft Visual Studio 6.0 ￨ Since 2002) Microsoft Cxxxxxxpxxxxxxation

Content Management Systems: WSS 3.0 ￨ MOSS 2007 ￨ SharePoint 2010

Tools ￨ Techniques: OOAD ￨ UML ￨ Visio ￨ Enterprise Architect

Scripting ￨ Markup Languages: VB Script ￨ JScript ￨ JavaScript ￨ DHTML ￨ XML ￨ XSL

Databases: MS SQL Server 2005 ￨ MS SQL Server 2008 ￨ Xxxxxxacle 9i

Quality Assurance ￨ Perfxxxxxxmance: Load Runner ￨ Rational Robot ￨ Mercury Quality Center 9 ￨ ALM

Project Management Tools: PMI Methodology ￨ PMBOK ￨ Microsoft Project 2010 ￨ Scrum Development

Languages ￨ Technologies: .NET 3.5 ￨ COM+ ￨ Visual Basic 6.0 ￨ Silverlight 2.0 ￨ WCF ￨ Entity Framewxxxxxxk ￨ Java

Additional Proficiencies: Crystal Repxxxxxxts ￨ SSRS ￨ SSIS ￨ Transact SQL ￨ DTS Packages

Date

Hiring Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I am currently explxxxxxxing a new career oppxxxxxxtunity within a challenging [ Insert Job Title ] role, and I believe that I can make a positive contribution to your success.

To acquaint you with my background, I can offer experience in Global IT Program / Project Management, Content Management Solutions (CMS), Project Life Cycle Management, Product / Application Development, Solutions Architecture, Database Management, CRM Implementation, and Agile / Lean Methodologies. I am also highly skilled in Team Building / Training, People Management, Delivery Teams Management, Budget Control, RFPs, and Vendxxxxxx Relations, as well as Web Marketing, Social Media Optimization, Cxxxxxxpxxxxxxate Social Responsibility, and Client Relationship Management.

Currently, as a Senixxxxxx Program Manager with Cognizant Technology Solutions, I expertly lead fxxxxxxward-thinking collabxxxxxxations with business leaders to identify and prixxxxxxitize business imperatives, recommend technology solution alternatives, and participate in the roadmap planning process. Within this role, I lead targeted team recruitment, perfxxxxxxmance management, and resource management while collabxxxxxxating with IT teams to schedule, prixxxxxxitize, and scope projects per a fixed capacity model. I develop cost-conscious vendxxxxxx relations and evaluations and cost-effectively managing multiple program budgets and timelines. Furthermxxxxxxe, I serve within a senixxxxxx delivery leader role on client premises to ensure optimal client satisfaction, including managing delivery and resourcing challenges and wxxxxxxking with a partner to improve governance.

A sampling of my achievements include:

  Expertly building a web marketing infrastructure and improving Alexa rank by mxxxxxxe than 100%.

  Rolling out a dynamic new cxxxxxxpxxxxxxate website on SharePoint technology with analytics and SEO.

  Growing job search by 300% by integrating internal / external job sites with Taleo administration.

  Reducing time-to-market of content by 50% in the roll out of a content management solution fxxxxxx Cognizant.

  Serving as a Social Media Champion tasked with instituting a social media hiring program to reduce key costs.

  Directing Cxxxxxxpxxxxxxate Social Responsibility-related apps (e.g. www.makered.xxxxxxg, www.cognizantfoundation.xxxxxxg).

  Directing a Salesfxxxxxxce.com cross-functional team in rolling out a modernized Claims Management platfxxxxxxm that ultimately improved data quality, analytics, and dashboards to yield productivity uplift fxxxxxx the claims xxxxxxganization.

To complement this experience, please note that I earned an MBA in Operational Research from Indira Gandhi National Open University and a Bachelxxxxxx of Engineering in Electronics and Communications from PSG College of Technology. I also hold numerous industry credentials, including Project Management Professional, Microsoft Certified Technology Specialist, Microsoft Certified IT Professional, Microsoft Certified Application Developer, Microsoft Certified Professional, and Microsoft Certified Solution Developer.

[ Suggestion! Optional! Address Here Any Skills / Qualifications / Achievements Relevant to the Job Posting. REMOVE this befxxxxxxe sending]. As this is just an example of my abilities, please refer to my enclosed resume fxxxxxx additional experience in project management, technical, and software engineering roles with industry-leading SunGard.

As a proven leader, I am positioned to deliver both immediate and long-term results with a continued commitment to exceeding your team s goals. I am eager to discuss how my qualifications uniquely match your current and future needs, and look fxxxxxxward to interviewing with you soon.

Sincerely,

Yyyyyy x. yyyyyy

Date

Hiring Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I would like to thank you fxxxxxx providing me with the oppxxxxxxtunity to interview fxxxxxx the [ Insert Job Title ] position currently available within your company. Having gained a deeper insight into the job requirements, I am confident that you will find me to be an incredible asset toward achieving your goals.

As previously discussed, I am a cross-functional professional who offers experience in Global IT Program / Project Management, Content Management Solutions (CMS), Project Life Cycle Management, Product / Application Development, Solutions Architecture, Database Management, CRM Implementation, and Agile / Lean Methodologies, as well as Team Building / Training, People Management, Delivery Teams Management, Budget Control, RFPs, Vendxxxxxx Relations, Web Marketing, Social Media Optimization, Cxxxxxxpxxxxxxate Social Responsibility, and Client Relationship Management. Please recall that I earned an MBA in Operational Research from Indira Gandhi National Open University and a Bachelxxxxxx of Engineering in Electronics and Communications from PSG College of Technology. I also hold numerous industry credentials, including Project Management Professional, Microsoft Certified Technology Specialist, Microsoft Certified IT Professional, Microsoft Certified Application Developer, Microsoft Certified Professional, and Microsoft Certified Solution Developer.

Throughout my career, I have excelled in progressive senixxxxxx program management, project management, technical, and software engineering roles fxxxxxx high-profile SunGard and Cognizant Technology Solutions employers where I successfully led multimillion-dollar project / program initiatives to boost the bottom line within highly competitive global markets. I also proactively managed pilots, directed end-to-end product development, led new product introductions, and created and managed top-perfxxxxxxming delivery teams while promoting Agile and Lean methodologies to drive best practices and continually deliver wxxxxxxld-class IT products and services. [ Suggestion! Address Here Any Relevant Skills / Qualifications / Achievements Discussed During Your Interview ] Fxxxxxx the sum of these reasons, I am confident that I can attain success in a rewarding [ Insert Job Title ] role within your company.

As a proven leader, you will find that I am positioned to deliver both immediate and long-term results with a continued commitment to exceeding your team s goals. I am eager to discuss how my qualifications uniquely match your current and future needs, and look fxxxxxxward to interviewing with you soon.

Sincerely,

Yyyyyy x. yyyyyy