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Yyyyyy x. yyyyyy

1077 W Alder St. | Washougal, WA 9867xxx-xxx-xxxx |


Executive Profile


Talented, capable Consultant with 21 years of proven experience in providing solutions and strategic thinking in the healthcare sector. Skilled in using appropriate data and knowledge management value chain analysis to diagnose organization issues and achieve resolution. Adept in liaising with client hospital executives and management personnel to advance healthcare business. Demonstrated record of successfully achieving and optimizing ITW client projects covering millions of dollars in investments to increase business excellence and improve clients growth and savings. In search of a challenging, new role that will call upon diverse skill set and allow for active contribution to organizational growth; seeking positions in the healthcare and IT sectors as Program Director, Program Manager or Business Principal.


Career Highlights


         Created one of the most profitable lines of business to optimize hospitals clinical and technical workflows using process improvement and Lean methodologies (McKesson)

         Saw optimization of workflows, which generated millions of dollars in lines of business revenues each year; helped the McKesson ITW customers meet their ROI

         Earned bonuses and 10-25% incentives each year for the past six years

         Assessed and integrated targeted workflows to boost UVM Health s efficiency via continuous improvement

         Asked to join The UVM Health Network IT Steering Committees as an Advisor to the executive team; introduced new ideas and offered suggestions, for the first time as a Consultant in the organization s history

         Helped client eliminate unnecessary workflow processes; joined the decision-making team of the HLP and granted the authority to select Radiology and Cardiology hardware and software (Seton)

         Partook in the Steering Committee and Decision Making Team for Continuum Health Partners (Mount Sinai)

         Liaised between the ITW and client administrations by representing the customer in all projects (Mount Sinai)

         Areas of expertise include Knowledge Management, Value Chain, Business Intelligence and Data Mining; also fluent in both French and English


Clinical Applications


PACS: McKesson HMI, Fuji and GE Centricity (PACS) | Dictaphone/ Power Scribe Administrator

Magview Administrator | iCAD administrator | Vital (Vitrea) Application (3D) Administrator | Hologic (Mammography) Mysis-ERM (Radiology and Scheduling Information System) | CERNER/ RIS (Classic) Primary support

User Administrator for SMS (Siemens Medical Systems) and i5 (known as AS400) For ADT and HIS

OpenLink/ HL7: Primary Support | Medcom for CatLab: Primary Support


Professional History



McKesson Technology Solutions

Strategic Program and Engagement Manager- McKesson Consulting Group, 2009-2017

         Offered a multitude of useful services and solutions to help ITW clients achieve desired results

         Noted savings opportunities in the areas of technology, clinical and operation workflows

         Helped foster a culture of continuous improvement to reduce the operation, resources and labor costs

         Traveled to client sites to conduct in-depth assessments of the technical, clinical and operation workflows

         Identified performance opportunities, removed no value-added tasks and devised solutions regarding optimization, M&A, ROI, strategy leadership and knowledge maintenance

         Called on Six Sigma and Process Improvement methodologies, paired with Data, Information and Knowledge Wisdom (DIKW)

         Used Knowledge Management Value Chain (KMVC) approaches to help clients overcome their respective challenges and handle their feelings of competition

         Revamped and redesigned technical, clinical and operation management measures by integrating new cultural changes and process improvement               


University of Vermont Health Network

Enterprise Regional Program Manager, 2013-2016

         Cooperated with executive and faculty teams to assess, expand and execute the technical, clinical and operational workflow management across the network as part of M&A

         Developed and delivered cost-effective projects to bring all entities within a single, functional platform

         Constructed a post-partnership integration roadmap dedicated to attaining synergy, savings and value

         Devised post-deal IT and process transformation projects, as well as partnership playbooks and checklists

Yyyyyy x. yyyyyy



Enterprise Regional Program Manager, Continued

         Launched integrated technology and operational plans to evolve partnership service offerings

         Contributed to business development by partaking in pre-sales client presentations, research, proposal development and statements of work (SOWs) related to pre- and post-merger integrations

         Fueled change implementation and deployment of Information Technology (IT) program management and workflow development solutions


The Seton Medical Center Harker Heights

Principal Business Consultant, 2011-2012

         Served in an executive capacity to establish an innovative hospital, including implementation of custom technical/clinical platforms and workflow solutions

         Monitored and assessed the project at regular steering committee meetings

         Delivered ongoing assistance over the course of the project as needed

         Determined the project scope as emergent issues forced the consideration of changes; aligned the scope with business requirements of the project sponsor and key stakeholders

         Rectified project conflicts by reconciling differences of opinion and approach

         Accepted project deliverables; prioritized objectives and outcomes per the project Business Case


Mount Sinai

Program and Strategy & Engagement Manager, 2009-2011

         Worked in conjunction with corporate executives, including faculty teams, to direct a three-year implementation of enterprise IT and clinical solutions

         Project included Beth Israel, Roosevelt and St Luke s Universities Hospitals and Long Island College Hospital

         Directed, designed, introduced and maintained clinical and business roadmaps

         Aided in the completion of projects, systems and initiatives at both the departmental and enterprise level

         Developed specifications to support the design of new or modified clinical applications

         Spearheaded the design of data integration strategies including clinical systems, best practices, streamlined workflows and technical feasibility

         Led the continuing review of current systems, as well as the formation of new and revised systems

         Determined changes that fueled positive improvements, cost cuts and efficiency increases

         Acted as a liaison between clinical staff client requirements and IS capabilities


Also worked for the Canadian Forces Department of National Defense for the King s Own Calgary Regiment; underwent full military training, which included a focus on leadership development



Education & Training


Doctoral Degree, Business Management-Organization Leadership for IT & IS (ongoing)

Master of Business Administration, Project Management

Executive Master Certificate, Project Management and Six Sigma, Villanova University

Certificate, Public Performance Measurement & Reporting Network, Rutgers University

Diploma, informatics and Applied Health Science Informatics, Michener Institute-University of Toronto

Also certified in +, Network+, Server + CCNA

















Yyyyyy x. yyyyyy

1077 W Alder St. | Washougal, WA 9867xxx-xxx-xxxx |



March 16, 2018



Hiring Agent Name


Company Name


City/State/Zip Code



Dear [Hiring Agent Name],


I am pleased to submit my application materials for the (INSERT TITLE OF TARGET POSITION) vacancy and am submitting my documents for your review. As illustrated in the accompanying resume, my professional qualifications include the following accomplishments:


  • As a consummate professional, I bring to any position 21 years of proven consultative experience in providing solutions and strategic thinking within the ever-evolving healthcare sector.


  • Over the course of my career, I ve proven myself adept in guiding and inspiring my peers and superiors to achieve success. I lead by example and am able to develop and sustain lasting relationships with stakeholders at all levels, both individually or within a team setting.


  • In my most recent role with McKesson Consulting Group, I created one of the most profitable lines of business to optimize hospitals clinical and technical workflows using both process improvement and Lean methodologies. In doing so, I earned bonuses and 10-25% incentives each year for the last six years served with the company.


  • I boast a proven record of delivering comprehensive direction and guidance in deadline-driven, fast-paced environments that call for flexibility, time management and the ability to work well under pressure. I am often regarded by others as a valuable guide and mentor.


  • Besides my impressive career trajectory, I also have an MBA, numerous certifications and am currently enrolled in a doctoral program with a Business Management-Organization Leadership, to be conferred in December of 2017.


I am a focused, capable and highly experienced applicant committed to supporting the long-term goals of an innovative, reputable firm. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.


Yours Truly,

Yyyyyy x. yyyyyy

Enc. Resume



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