Award-winning retail management leader with a consistent, proven track record of achievement.

  Experience managing large big box stores such as Wal-Mart and serving as District Manager for CVS Pharmacy.

  Served as multi-unit manager for a specialty party supplies retailing chain as well as footwear retailer.

  Consistently ranked at or near the top compared to peers for sales, profit, shrink and customer satisfaction.

  Outstanding ability to build and lead teams and improve employee engagement scores.

  Trained, mentored and coached new store managers as well as district managers.

  Identified opportunities to localize merchandise assortments to help achieve business goals.

Store Manager, Macy s State College, PA Sept. 2015-Present

  Ranked No. 1 in the region for sales, profit, credit, fulfillment (site-to-store), shrink and customer experience.

  Improved associate engagement by 10 points, earning best in class distinction.

Store Manager, Wal-Mart Amherst, NY May 2011-Sept. 2015

  Recruited to open up a new store and achieved annual sales volume of just over $100 million.

  Ranked as the No. 1 store in the Northeast Region out of 81 Supercenters for new credit card activations and bonus payouts. 

  Spearheaded collection efforts for the Boys & Girls Club of Western New York and for the annual 2 Pack a Backpack Drive.

District Manager, CVS Pharmacy Amherst, NY June 2010-May 2011

  Led 20 locations with combined annual sales volume of $155 million.

  Successfully opened a new store and relocated another in the Rochester, NY area.

Store Manager, Wal-Mart Buffalo, NY May 2007-June 2010

  Achieved annual sales volume of $60 million, including ranking No. 1 in sales and profit for 2009 in the region.

  Boosted employee engagement to 67% during a challenging transition in 2010, and improved engagement 23 points during the first year as Store Manager.

District Manager, DSW Shoe Warehouse Cheektowaga, NY Aug. 2001-May 2007

  Led 16 locations and two leased units in New York, Ohio, Pennsylvania and Massachusetts with annual sales volume of $75 million.

  Ranked within the top three districts for fiscal 2005 and 2006 for sales, customer shops and shrink control.

  Improved overall junior category results 37% year-over-year while competing in a mall setting with specialty retail stores, a model that was later used companywide to tailor each store s assortment to their demographics.

  Created a user-friendly what if conversion calculator in Microsoft Excel that predicted sales using conversion rates, UPT, AUR and ADS that was adopted and later deployed throughout the company.

District Manager, Factory Card Outlet Lockport, NY Nov. 1997-Aug. 2001

  Oversaw 15 locations in New York, Pennsylvania and Maryland with annual sales volume of $25 million.

  Ranked as the top District Manager in 1999 and was awarded as Regional Most Valuable Player in 2000.

  Successfully opened up a new seven-store market across New York State, from Buffalo to Albany.

District Manager, Linens n Things Rochester Hills, MI Mar. 1994-Nov. 1997

  Led five super stores with annual sales volume of $25 million.

  Honored as the top General Manager in the East Region in 1995 and promoted to District Manager.

Dear Hiring Manager:

With this letter, I wish to express my strong interest in joining your organization as a (INSERT JOB TITLE HERE).

As demonstrated in the accompanying resume, I am an award-winning retail management leader with a consistent, proven track record of achievement. During my career, I have managed large big box stores such as Wal-Mart and served as District Manager for CVS Pharmacy; a specialty party supplies retailing chain; and a footwear retailer. I have consistently ranked at or near the top compared to peers for sales, profit, shrink and customer satisfaction. I have an outstanding ability to build and lead teams and improve employee engagement scores. What s more, I have trained, mentored and coached new store managers as well as district managers, as well as identified opportunities to localize merchandise assortments to help achieve business goals. Among my achievements:

  Ranked No. 1 in the region for sales, profit, credit, fulfillment (site-to-store), shrink and customer experience while serving as Store Manager of Macy s.

  Ranked as the No. 1 store in the Northeast Region out of 81 Supercenters for new credit card activations and bonus payouts while Store Manager at Wal-Mart in Amherst, NY. 

  Led 20 locations for CVS Pharmacy with combined annual sales volume of $155 million.

  Ranked No. 1 in sales and profit while leading a Wal-Mart location in Buffalo, NY.

  Boosted employee engagement to 67% during a challenging transition, and improved engagement 23 points during the first year as Store Manager at Wal-Mart in Buffalo, NY.

  Improved overall junior category results 37% year-over-year while competing in a mall setting with specialty retail stores, a model that was later used companywide to tailor each store s assortment to their demographics.

  Awarded Regional Most Valuable Player while employed by Factory Card Outlet.

As your leader, you will find me to be a team player committed to exceeding your performance expectations. I have no doubt that I would be a valuable asset to your operations, and look forward to interviewing with you in the near future.

Sincerely,

Rich Tagliarino

716-906-9029