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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Experienced operations and managerial professional with 10+ years of experience within high-stress environments with a strong background within the military. Experienced in managing cross-functional teams, overseeing equipment maintenance, and overseeing complex customer service issues. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with co-workers, vendors, and members of management.
Key Competencies
Customer Service Operations Management Complex Data Analysis Vehicle Maintenance |
Team Leadership Strategy Implementation Project Management Staff Development/Training |
Process Improvement Recruiting Complex Problem Solving Community Involvement
|
Professional Experience
United States Marine Corp., Various Locations 1994-Present
Maintenance Chief (1999-Present)
- Directly manage several administrative and logistics operations within a high-stress environment with a concentration on improving efficiency and productivity
- Supervise a team of 60 Marines which requires providing professional development/training, overseeing individual development, and diffusing difficult staff situations
- Review and oversee the inspection and repair of motor transport vehicles in addition to all maintenance related functions along with coordinating vehicle transports to repair shops
- Assign specific activities to team members and successfully foster positive relationships with team members, vendors, and members of management
- Completed 3 deployments which included deployments to both Iraq and Afghanistan
Recruiter (2007-2010)
- Utilized superior communication and interpersonal abilities in order to successfully identify potential candidates within the community in addition to fostering positive relationships with others
- Designed and implemented unique recruiting strategies which focused on increasing quality candidates, addressed candidate inquiries, and assisted with the application process
- Provided superior customer service and support to candidates and their families, ensured all recruiting metrics were achieved, and coached/mentored others
Additional Roles Include: Quality Control and Basic Mechanic
Education/ Awards
Certified Wrecker Operator/Fire Truck Mechanic
Professional Selling Skills Certification, United States Marine Corps
Diesel Mechanic Certificate/Organizational Maintenance, United States Marine Corps
Awards Include: Navy Commendation Medal (2x), Navy and Marine Corps Achievement Medal, and Good Conduct Medal (7x)
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, my professional qualifications include several years of experience in the United States Military with a focus on maintenance and customer service roles. In addition, I have a superior background in leading cross-functional teams, overseeing customer service functions, and managing the both the maintenance and repair of military vehicles.
To complement my professional experience, I also possess superior interpersonal and communication skills in addition to a stellar ability to analyze and diffuse difficult customer service issues.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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