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Yyyyyy x. yyyyyy
xxxxxx Beach St. ￨ Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx ￨ abc@xyz.com
Summary of Qualifications
More than five years of valuable, hands-on experience in the mortgage industry.
Promoted to positions of greater responsibility for consistently exceeding performance objectives.
Excellent listening, verbal communication and interpersonal skills to build and lead a team of personnel.
Proactively identified and resolved problems in real time and implemented favorable solutions.
Solid time management, attention to detail and organizational skills, including prioritizing tasks.
Proficient with Microsoft Office Suite and Adobe Photoshop.
Fluent in English, Spanish, Russian, Polish and Belarusian.
Professional Experience
PeirsonPatterson LLP Dallas, XXXXXX June 2014-Present
Wire Department Manager (June 2015-Present)
Lead a team of five administrative staff to complete high-quality work on schedule.
Communicate effectively with key stakeholders in person and via email.
Showcase strong leadership skills to oversee a high-volume amount of wire transactions on a daily basis.
Submit wires to the warehouse bank, including resolving any problems.
Assist Title personnel with completing balances based on provided wire breakdown.
Demonstrate competency with a variety of banking and WLS systems.
Wire Specialist (June 2014-June 2015)
Built and maintained positive communications with borrowers regarding real estates purchases or refinancing.
Leveraged a variety of system applications to analyze documentation for wire requests.
Calculated wire amount and submitted wire request to the warehouse bank.
Wingspan Portfolio Advisors Dallas, XXXXXX Feb. 2012-Mar. 2014
FHA Claims Analyst/CWCOT
Analyzed invoices with fees required to process claims and recover advances incurred throughout the default loan process on tight deadlines.
Completed audits of claim processes for validation and researched information as necessary to validate any contested documents submitted with claim information.
Maintained a strong understanding of FHA and VA loans; Fannie Mae; and mortgage insurance policies.
Title Grader/Advocate
Reviewed titles to determine actions needed to pass clarity guidelines.
Verified that all required documentation was properly completed by borrowers.
Ordered titles and also verified that each deed of trust document contained an appropriate APN number.
Achieved a perfect 100% quality score, which was 16% above the company average.
Loan Modification Processor
Analyzed loans including from FNMA, FHLMC, SFO, HFI (HAMP, NON-HAMP), FHA, VA and the U.S. Department of Justice, including completing loan documentation for modifications.
Reviewed and validated the loan file for accuracy, and ensured deficiencies were appropriately addressed and resolved prior to submittal to underwriting staff.
Previously:
Bilingual (English and Spanish) Collection Agent, CMI Group Carrollton, XXXXXX Dec. 2011-Feb. 2012
Stockroom Clerk and Expediter, Comlux Aviation Group Indianapolis, IN Apr. 2011-Oct. 2011
Hostess/Server, Longhorn Steakhouse Avon, IN Sept. 2010-Apr. 2011
Server, Jalapeno s Mexican Restaurant Savannah, GA Dec. 2009-Aug. 2010
Education
Bachelor of Business Administration, Kaplan University; graduated with Honors (4.0 GPA)
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