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Experienced administrative and operations professional with strong experience within high-stress environments with a keen ability to lead others and increase organizational productivity. Experienced in overseeing all lending related functions, reviewing financial information, recommending products to clients, and ensuring organizational compliance with lending laws. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively managing high-level projects.

  Directly manage a variety of administrative and operational functions within a fast-paced environment with a focus on providing clients with superior support in high-stress environments

  Oversee up to 45 loans simultaneously, foster positive relationships with both Brokers and Account Executives, and maintain all documentation related to new/existing loans

  Utilize analytical abilities in order to review financial and lending documentation, prepare loans within the system, and assist in the loan closing process

  Successfully managed all lending functions within a fast-paced branch with a record of closing approximately 10 loans per month (FHA, Streamline, and Conventional)

  Reviewed loan applications and client financial information in order to determine creditworthiness while simultaneously managing documentations and working effectively with third-parties

  Utilized superior communication and interpersonal abilities in order to facilitate all sales and business development functions which included managing a team of 8 Account Executives

  Built and managed a pipeline which represented over $30 million in volume along with successfully exceeded all individual and team sales goals

  Created in-depth daily, weekly, and monthly sales reports which were used to ensure that all clients were moving efficiently through the sales cycle

  Handled a variety of logistical functions which included leading the opening of a San Diego branch in addition to growing a sales pipeline to over $55 million and 200 units per month

  Supervised a team of Account Executives which required providing individualized feedback in addition to ensuring consistent levels of quality and compliance

  Coordinated all daily management functions for several key accounts while successfully maintaining a record of 74% pull through of applications to funding which accounted for $10 million in revenue per month

  Designed and implemented unique marketing/sales strategies, worked closely with vendors, and created print flyers focused on increasing clients within the local community