Executive Administrative Operations ￨ Project Management ￨ Expense Management

Calendar Management ￨ Travel Planning ￨ Conference Planning ￨ Team Building / Training

Documentation / Recordkeeping ￨ Videoconferencing ￨ Financial Reports ￨ Clerical Support

• Dynamic Leader who offers an ability to see the big picture within evolving high-level administrative environments.
• Excellent Communicator who builds and sustains synergistic relationships with globally based C-level executives; administrative, business, and operational staff; and clients while exhibiting strict confidentiality.
• Ambitious Self-Starter and decision-maker whose actions result in greater efficiency; demonstrated success preparing action lists, creating agendas, and making suggestions for optimizing a demanding executive calendar.

Executive Assistant to Chief Executive Officer (Contract)

  Utilize broad scope of administrative experience toward managing high-volume calendars and a highly demanding workload to ensure business-critical items are prioritized and the CEO is prepared for upcoming commitments.

  Rapidly exercise sound decision-making and work independently to determine proper course of action, including handling key confidential information with tact and discretion while actively liaising among C-level executives.

  Coordinate domestic and international travel (i.e. private planes, helicopters, boat, commercial airlines, ground transportation) for CEO and various parties, communicate with pilots and captains to design travel plans, provide detailed itineraries, handle visa/passport processing, and facilitate alternative travel options for changes/delays.

  Plan and organize all aspects of large-scale senior executive and board member conferences, client meetings, and off-site and special events by exhibiting a keen eye for detail, as well as traveling to meetings with CEO as required.

  Collaborate with the CEO s wife to coordinate the family s very busy social calendar.

  Successfully prepare complex, multi-layered expense reports in alignment with policies.

  Build synergistic relationships with globally based peers for seamless execution of deliverables.

  Manage personal family matters related to travel, visa applications, gift purchases, and fundraisers.

Executive Assistant to Senior Managing Director Head of iShares Institutional Fixed Income Sales

  Capitalized on the opportunity to direct forward-thinking executive administrative operations for all levels and served as a solutions-generating resource to management and other firm professionals to achieve critical objectives.

  Coordinated and managed a highly challenging workload and calendar to ensure business items were prioritized while working independently and planned a course of action to guarantee success.

• Led complex international and domestic travel management, handled visa/passport processing, provided detailed itineraries, and provided alternate options for scheduling changes.
• Applied skill in performing in a fast-paced environment, multitasking, and interacting with senior management under highly demanding conditions utilizing exceptional organizational skills with detail-oriented accuracy.
• Expertly handled multiple concurrent assignments with a high level of competency.

  Proactively liaised with the Executive Office in the assistant s absence.

  Recognized for strong analytical and interpersonal communication skills.

  Improved executive-level time management by color-coordinating the calendar.

  Built strong relationships with globally based peers for seamless execution of deliverables.

  Performed as back-up for Global Head of iShares and iShares Americas Institutional Business.

Executive Assistant Financial Services ￨ Audit

  Strategically steered executive leadership and administrative support in assisting the company s Global Lead Partner by applying multitasking skills and assisting Partner in Charge and Senior Managers as required.

  Collaborated with professional colleagues throughout the United Kingdom and Caribbean, cohesively working with senior-level partners as the lead administrative assistant on various globally based special projects.

  Maximized use of resources by prioritizing the flow of information to/from executives, managed a high-volume executive calendar; coordinated internal/external meetings; arranged detailed international/ domestic itineraries including air, hotel, ground transportation, and currency to seamlessly aid the travelling professionals.

  Ensured seamless operational processes by assigning tasks and mentoring administrative assistants and interns.

  Exhibited sharp analytical abilities by processing vendor payments using an internal purchase order system, ensured payment and created, reviewed, and approved executive expense reports and credit card reconciliations.

  Developed, edited, and disseminated documents and correspondence using Microsoft Word and Microsoft Excel.

  Ensured compliance with government regulations and corporate guidelines.

  Developed and managed an easily accessible file system for files and proposals.

  Personally scheduled board meetings and large teleconferences up to 100+ participants.

  Expertly coordinated video conferences for up to six domestic and international locations.

  Created Lunch & Learn sessions and provided info for licensing and continuing education programs.

Business Administration Certification Katharine Gibbs School

Undergraduate Studies Xxxxxx Community College ￨ John Jay College

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Adobe Acrobat Concur Expense Management Software ￨ Types 75+ WPM