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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx | abc@xyz.com
Profile of Qualifications
- Self-motivated Professional with 20+ years of experience throughout various industries, including customer service, administration, education and technology.
- Regarded for the ability to deliver outstanding results with the highest degree of expertise, service and professionalism.
- Proven track record of performing individually and as a team contributor in fast paced environments.
- Possesses dynamic leadership, interpersonal and organizational skills.
- Technology savvy, with proficiency in MS Office and ability to rapidly learn new systems and software.
Key Areas of Expertise
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Administrative Functions Customer Service Team Building |
Relationship Management Leadership Healthcare Knowledge |
Process Improvement Data Analysis Financial Operations
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Professional Synopsis
Rocky Point Properties, 4th Lake Inlet, NY; Rental Manager 2013-Present
- Fulfill critical role promoting rental of 33 town homes within an exclusive resort.
- Streamline existing operations to significantly increase efficiency throughout office operations; implemented Guest Tracker, a new reservation system.
- Utilize innovative strategies to attract new clientele; form positive, lasting relationships to promote repeated rentals.
Adirondack League Club (ALC), Old Forge, NY 2012-2013
- Demonstrated strong communication skills while providing excellent customer service to guests of exclusive club consisting of 2 main lodges and numerous cabins.
- Provided key administrative support to Reservations Manager within a fast paced, deadline based environment.
- Associated responsibilities included facilitating club functions and buffets.
Johnsonburg Central School District, North Creek, NY; AIS / Business Teacher 2004-2010
- Successfully conveyed complex concepts in the areas of reading, writing, English, math, science and social studies.
- Leveraged strong business acumen to educate students on effective marketing, financial accounting and operations management processes.
- Identified areas of weakness and designed innovative solutions to promote growth.
IBM Corporation, Owego, NY / Milford, CT / Bethesda, MD 1978-1993
Program Financial Control (1984-1993)
- Received multiple merit based promotion due to strong organizational, leadership and quality assurance abilities.
- Assumed key role monitoring company financials; oversaw accounts payable, revenue and cost containment.
- Compiled pertinent information; reviewed and analyzed data to ensure quality.
Major Subcontracts Procurement (1978-1983)
- Championed process improvement initiatives, resulting in significantly reduced spending and increased efficiency across 11 branch locations.
- Directed daily team activities; monitored performance and made individualized action plans as necessary.
Education & Professional Development
Master of Science in Teaching, SUNY, Plattsburgh, NY; 2003
Certified Pre K-6 Elementary Education and Business/Distributive Education
Bachelor of Science in Business Administration, Empire State College, Saratoga Springs, NY; 2000
Certified Business/Distributive Education
Finance and Accounting Coursework Completed, Quinnipiac College, Hamden, CT
Financial Management and Accounting Coursework Completed, Hood College, Frederick, MD
Real Estate License, New York State
Medical Billing and Coding Certification, Kaplan University
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