Results oriented Business to Business Sales Specialist seeking a challenging opportunity.

• Comprehensive understanding of the skills needed to anticipate, meet and exceed client expectations in a proactive and courteous manner.
• Regarded for the ability to acquire key clients and implement highly innovative strategies to increase company sales.
• Strong interpersonal communication skills, critical to ensuring client retention and satisfaction.

AT&T Corporation 2010-Present Government Account Manager

• Strategically identify client needs and collaborate with team to design innovative solutions to promote satisfaction and retention.
• Leverage strong interpersonal skills to rapidly establish rapport and maintain lasting client relationships.
• Utilize various prospecting strategies, including networking and cold calling, to substantially increase client base.
• Demonstrate excellent product and service knowledge, key to driving overall revenue growth.
• Continually meet and exceed sales goals and metrics.
• Maintain adherence to company policies and procedures throughout daily operations.
• Design and deploy successful training programs for new hires, instrumental to increasing team productivity.
• Ensure thorough post sales follow up with clients.

AT&T Corporation 2007-2009

University Account Manager

• Leveraged strong product and service knowledge to make effective recommendations to higher education clientele.
• Cultivated positive, lasting client relationships.
• Collaborated extensively with team members and upper level management to devise sales strategies.

Cingular Wireless 2005-2006

Campus Sales Representative

• Promoted products to higher education accounts, resulting in increased company revenue.
• Contributed to daily operations, focusing primarily on marketing activity coordination and strategy creation.

Cingular Wireless 2004

Business Sales Specialist

• Managed relationships with high profile corporate accounts, including BellSouth and University of Kentucky.
• Resolved client inquiries in a timely manner, leading to enhanced overall experience.
• Provided thorough end user support throughout post sale phase.

Cingular Wireless 2003

Senior Retail Sales Consultant

• Continually achieved and surpassed sales goals.

BellSouth Mobility 2002

Direct Sales Representative

• Strategically acquired new business and drove sales growth throughout assigned territory.

BellSouth Mobility 1999-2001

Sales Support Associate

• Established and maintained lasting relationships with key clients, including Lexmark, Ashland Oil, UPS and FedEx.

BellSouth Mobility 1996-1998

Customer Service Associate

• Provided customer support and resolved issues within inbound call center.

Data Certification Level 2

Business Marketing Coursework Completed, Sullivan University