Administrative Operations / Operations Management

  Sharp business acumen, with solid background in steering broad areas of operations spanning organizational/operational structuring, administrative, finance/accounting, human resources, and customer service through procurement, vendor management, inventory, logistics, distribution, quality assurance, and facilities maintenance; includes start-ups

  Strategically manage projects and office/administrative operations to optimize productivity and efficiency in meeting stringent deadlines and performance goals

  Effectively plan, allocate, administer, and analyze budgets to control costs and maximize profits

  Motivating leader who excels in hiring, training, coordinating, developing, and directing high-performance teams; comprehensive HR background including payroll, benefits administration, performance evaluation, and employee relations, morale and retention

  Customer-focused, with consistent commitment to delivering world class service; strong communication, presentation, negotiation, and relationship management skills

  Technology savvy, with proficiency in QuickBooks, MS Office Suite and Google Apps

Operations Director, RAY ENTERPRISES-Brooklyn, NY 2014-Present

  Recruited to drive operations of startup generating $1M+ in annual sales, maintaining 5K+ in inventory and employing 35+ staff; launched and currently maintain reporting systems for inventory, sales and accounts payable/receivable, including multiple eCommerce platforms

  Expertly manage broad-scope HR functions, from interviewing, hiring, performance evaluation, and corrective actions through processing paperwork for company benefit programs, including stock and insurances, as well as employee relations

  Effectively coordinate up to 10 project managers and hardware/software teams across 3 counties; includes scheduling managers to meet critical project goals

  Strategically plan and administer budgets to maximize use of financial resources and boost bottom-line profits; in charge of all financial transactions

  Cost-effectively purchase and efficiently track all media technology, computers and company supplies

  Resourcefully organize shipments from manufacturing site to warehouse and distribution centers for efficient supply chain management

  Successfully accelerate sales growth and improve customer service levels by developing and implementing innovative methods for consolidating and enhancing intercommunication processes

  Proficiently manage legal documentation, contracts, reporting, and information systems

Account Executive, BLACK INK BUSINESS SERVICES-Brooklyn, NY 2012-2014

  Profitably managed operations for 11 businesses with $750K total monthly cash flow, $120K in monthly accounts receivable and 70+ vendors paid weekly

  Steered accounting and financial functions, from overseeing monthly bookkeeping, including reporting, budget administration and cash flow forecasting/tracking through payroll and accounts payable/receivable processing; effectively created charts of accounts and systems for balancing registers with petty cash, credit cards and gift cards

  Concurrently held administrative responsibilities, including state and city permitting and requirements for EINs, incorporation, taxation registrations and payrolls

  Efficiently administered Email accounts, network folders and company calendars

Account Manager, ABACUS CONSULTING-Charleston, SC 2007-2012

  Demonstrated solid knowledge of accounting in managing monthly bookkeeping, including data entry, reconciliations and reporting, along with calculating/tracking profits and processing payments

  Proficiently prepared weekly and bi-monthly payrolls for 14+ organizations employing 60+ staff

  Successfully established varied systems for effective management of food costs and budgeting; formalized inventory sheets

Bachelor of Science, College of Charleston-Charleston, SC