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Yyyyyy x. yyyyyy

210 White Rock Road, #1214 Xxxxxx, XXXXXX xxxxxx (xxx-xxx-xxxx abc@xyz.com

 

Sales / Marketing Management Marketing Campaign Development Operations Management Strategic Analysis / Planning

Team Building Training / Development Multi-Process Optimization Policy / Procedure Development Program Development

New Business Development Profit / Loss Customer Development Budget Control Cost-Saving Initiatives Customer Service

 

  • Dynamic Executive who makes sound decisions to reflect positively on profit-driven sales / business operations in alignment with a company s vision, value, and goals, and who works to attain a competitive advantage and generate robust growth via targeted new business development, market positioning, and customer acquisition and retention.
  • Ambitious Self-Starter who rises above core challenges to improve the bottom line and achieve winning outcomes.
  • Excellent Communicator who develops synergistic relationships with senior-level decision-makers, cross-functional professionals, and customers; who excels in fast-paced autonomous and collaborative work environments; and who leads staff by example and with integrity to build strong teams to expand revenue and meet business objectives.

 

Career Highlights

 

  Increased members purchases 80% by creating a monthly rewards program and cleaning up AR for JDL Corporation, and further minimized loss of revenue by implementing an essential non-eligible return program.

  Recognized as 1st in the region to offer no charge TPMS tool programs, as well as manufacturer support this successful launch allowed ProStock to become the leader in key competitive markets for TPMS sensor sales.

  Spearheaded internal sales counter staff turnaround efforts, including creating and implementing benchmarks.

  Achieved operations below 6% and payroll below 25% of sales revenue for the region as General Manager for Parts Authority, and grew the region from 1 location to 7 locations through organizational and acquisitions growth.

  Grew high-profile sales with national accounts, including Goodyear, Firestone, Midas, Mavis, Meineke, and AAMCO.

  Conceptualized and developed a Season Pass for technical training to allow sales team to pre-sell the classes.

  Increased sales revenue 300%+ in 2 years while expanding highly competitive government and private fleet sales.

  Generated 600%+ sales growth in 3.5 years as Sales Manager, increased net profit percentage to make it one of the highest nationwide regions, and implemented a COD and weekly payment program to reduce AR costs.

  Created 20 customized sales promotions quarterly as Regional Marketing Coordinator for Uni-Select, along with designing and implementing quarterly Auto Plus store flyers that were converted to a nationwide program.

  Used Profit Partners program to lead 8 internal trainings and created top reginal Jobber and Installer councils.

  Grew regional service training to 30 classes annually, including promoting a combination of technical / business management training by MEA, Profit Partners, Standard Motor Products, Communiqu , and DENSO.

  Hosted 4 regional trade shows annually and ran 4 annual business management training classes for customers.

  Coordinated and managed 20 high-attendance training classes annually as Corporate Marketing / Training Manager for Parts Distributors, and actively supported a top Fleet Department with integral training seminars.

  Individualized 20 versions of a quarterly mailer sales flyer with 150,000+ in distribution to boost sales results.

  Grew the competitive Washington, D.C. territory to $10+ million in annual sales as Zone Manager, and additionally increased national accounts sales for high-profile Goodyear, TiresPlus, and Just Tires, among others.

 

Professional Synopsis

 

JDL Corporation (d/b/a ProStock Automotive) 2015 Present

 

Manager Sales Marketing Operations

  • Capitalize on the opportunity to lead forward-thinking sales, marketing, and operations initiatives, including instituting a process of change to a progressive, customer-centric company, as well as resetting sales team expectations from a peddler or catalog salesperson to actively focusing on individual customers needs for ongoing beneficial relationships.
  • Develop and manage high-volume monthly sales budgets for each sales team member, along with implementing a user-friendly CRM program to increase team efficiency with access of AR, trends, returns percentage, and inventory.
  • Create an enhanced Pronto SCA Banner Loyalty Program for 2017 with monthly rewards point bump and technician training, and create a Technical Tips Facebook page to educate installers and reduce failures and comebacks.
  • Lead a technical training program expansion to provide a more varied leader- and web-based training curriculum.
  • Promote continued dispatch team success by facilitating efficiency reports generation (i.e. delivery stops, delivery ETAs).
  • Collaborate with teams to develop a live website to allow sales counter staff to effectively source from several vendors.

Yyyyyy x. yyyyyy

Page Two (xxx-xxx-xxxx abc@xyz.com

 

Professional Synopsis (continued)

 

Parts Authority 2009 2015

 

General Manager Xxxxxx (2013 2015)

  • Strategically steered new market expansion initiatives while keeping payroll and operations expenses below budget.
  • Led targeted decision-making among a team of 8 direct reports and 100 team members, including implementing an internal tiered training program with each employee completing 4 annual trainings to further professional knowledge.

 

Sales Manager Washington, D.C. (2009 2013)

  • Utilized broad scope of industry knowledge toward integrating 7 businesses and cultures into 1 unified company, including training, mentoring, and managing a results-focused team of 8 sales members in meeting or exceeding goals.
  • Demonstrated experience in hosting 8 installer technical training clinics with an average attendance 60+ people per class.

 

Uni-Select USA (f/k/a Parts Distributors, Inc.) 2007 2009

 

Regional Marketing Coordinator Northeast U.S.

  • Maximized bottom-line performance by leading the design and development of Auto Plus Marketing Program: Service Plus and Service Experts while proactively training sales force of jobber customers to present the Installer Program.
  • Applied strong leadership talents toward managing a large region of 178 jobber store members and 478 service centers.
  • Expertly audited multi-marketing program billing initiatives, and worked to accurately correct general ledger accounts encompassing Northeast U.S. program supplies, signage, and training programs, along with vendor-specific items.
  • Managed $100,000+ in National Labor Warranty program funds while training sales team on Customer Retention Management Funnels, as well as instructing team on shop management integration of Mitchell, RO Writer, and WHI.

 

Parts Distributors, Inc. (n/k/a Uni-Select USA) 1996 2007

 

Manager Corporate Marketing Training (2001 2007)

  • Drove business growth by serving as program manager for a nationwide Automotive Distribution Network / Parts Plus buy group, including implementing quarterly sales promotions and training and mentoring 9 outside sales personnel.

 

Zone Manager Washington, D.C. (1996 2001)

  • Played a vital role in achieving sales to government and private fleets (i.e. Prince George County, Enterprise, bus companies) while managing a profit-focused team of 5 jobber and service center sales members in meeting goals.

 

Education & Professional Development

 

The Pennsylvania State University

 

Undergraduate Psychology Studies

 

Parts Plus

 

Profit Partner Training Classes

Store Financial Management Seminar Knockout Customer Service Needs-Based Selling

Feet on the Street 1 / 2 (Executive / Store) Employee Management Seminar 1 / 2 Service Writer 1 / 2

 

Former Committee Member, Automotive Distribution Network Marketing Committee (2005 2008)

 

Technical Summary

 

Microsoft Office Suite DST Epicor Vision Epicor Compass

AS400 SiteAlive Sales CRM Software WHI Mitchell RO Writer

 

Excellent Professional References Provided Upon Request

Yyyyyy x. yyyyyy

210 White Rock Road, #1214 Xxxxxx, XXXXXX xxxxxx (xxx-xxx-xxxx abc@xyz.com

 

Date

 

Hiring Agent Name

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am exploring a new career opportunity within a challenging [ Insert Job Title ] role, and I believe that I can make a positive contribution to your bottom-line performance.

 

To acquaint you with my background, I can offer experience in High-Volume Sales / Marketing Management, Operations Management, New Business Development, Marketing Campaign Development, Strategic Analysis / Planning, and Trends Tracking. I am also highly skilled in Team Building, Training / Development, Profit / Loss, Budget Control, Cost-Saving Initiatives, Policy / Procedure Development, Multi-Process Optimization, and Customer Service, among other areas.

 

Currently, as Manager of Sales, Marketing, and Operations for JDL Corporation (d/b/a ProStock Automotive), I expertly institute a forward-thinking organizational process of change to become a progressive, customer-centric company, including resetting sales team expectations to focus on individual customers needs. Within this role, I develop and manage high-volume monthly sales budgets for each sales team member, along with implementing a user-friendly CRM program to increase team efficiency with access of AR, trends, returns percentage, and inventory. I also lead a targeted technical training program expansion to provide a more varied leader- and web-based training curriculum.

 

A sampling of my achievements include:

 

  Minimizing loss of revenue by implementing an essential non-eligible return program.

  Increasing members purchases 80% by creating a monthly rewards program and cleaning up AR.

  Spearheading internal sales counter staff turnaround efforts, including creating and implementing benchmarks.

  Attaining recognition as 1st in the region to offer no charge TPMS tool programs, as well as manufacturer support this successful launch allowed ProStock to become the leader in key competitive markets for TPMS sensor sales.

  Collaborating with teams to develop a live website to allow sales counter staff to effectively source from vendors.

  Creating an enhanced Pronto SCA Banner Loyalty Program for 2017 with monthly rewards point bump and technician training, and a Technical Tips Facebook page to educate installers and reduce failures and comebacks.

 

To complement this experience, please note that I participated in Profit Partner Training Classes through Parts Plus with rigorous training in Store Financial Management, Knockout Customer Service, Need-Based Selling, Feet on the Street, Employee Management, and Service Writer subject matter.

 

[ Suggestion! Optional! Address Here Any Skills / Qualifications / Achievements Relevant to the Job Posting. REMOVE this before sending]. As this is just an example of my abilities, please kindly refer to my enclosed resume for additional experience in sales, marketing, and training leadership roles.

 

As a proven leader, you will find that I am positioned to deliver both immediate and long-term results with a continued commitment to exceeding your team s goals. I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you soon.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy

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