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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ~ abc@xyz.com

 

 

Highly motivated SPP Integrated Marketplace Professional, with Managerial and Administrative experience and current role as LES Real-Time Operator, seeking assignment as

Real-Time Operator Supervisor

 

Profile of Qualifications

 

  Master of Business Administration, Bachelor of Science in Management and Associate of Applied Science in Business

  Exceptional in-depth experience in meeting organizational day-to-day Real-Time Operations responsibilities and taskings; strong propensity for holding primary authority toward directing/implementing actions including making decisions independent of upper management approval

  Expertise in directing work performance of subordinate personnel; demonstrable capabilities for prioritizing/scheduling assignments, monitoring output, assuring comprehensive personnel training, and developing and conducting performance reviews

  Readily take initiative and accept responsibilities for making crucial decisions in support of organizational goals and objectives

  Long-term experiential base with organization is supportive of making hiring decisions, delivering disciplinary actions and, when necessary, terminating personnel

  Highly skilled and knowledgeable in implementing organizational policies, programs and processes and ensuring that personnel are current in awareness and understanding of company directives; also strong contributor to developing/implementing both short- and long-term departmental goals and objectives

  Participate collaboratively in company working groups and serve in liaison role with other internal departments, vendors, consultants, outside agencies and various entities; continually review documentation from SPP Working Groups and provide on-going input to peers concerning market activity/results

 

Professional Synopsis

 

Lincoln Electric System, Lincoln, NE 2003 Present

Real-Time Operator (2009-Present)

       Steer LES daily Real-Time Operations on SPP Integrated Marketplace; hold authority/responsibilities for directing and implementing real time actions that include shedding firm load and authorized to make needed decisions without first obtaining approval from upper management.

       Responsibilities include monitoring dispatch/unit commitment as well as company generation output to ensure adherence to dispatch throughout operating day; also update/submit Real-Time and Day-Ahead Market resource offers, Demand Bids and Gas Nominations as needed.

       Continually monitor output of intra-day Reliability Unit Commitment processes, schedule resource outages/de-rates as necessary, update ramp reservations, respond to Reliability Directives, and update resource control modes during operating day.

       Also monitor/update/submit bilateral settlement schedules, import/export interchange schedules and monitor/respond to SCADA alarming; diligently manage LES ice storage and serve as strong contributing participant to SPP Working Groups as directed from SEM.

       Hold liaison responsibilities in interacting with various internal departments, vendors, consultants, outside agencies and government agencies, among others; regularly review documentation from SPP Working Groups and provide input to peers concerning market activity/results.

       Effectively monitor all systems and, in alignment with NERC/FERC/DoE regulations, make all needed modifications as required by changing conditions.

       Skillfully update/submit data for LES Market and maintain continuous communication with SPP regarding condition of LES system.

Professional Synopsis continued on Page Two


 

Yyyyyy x. yyyyyy

~ Page Two ~

 

Professional Synopsis continued from Page One

 

Technical Assistant I (2005-2009)

       In absence of Utilities Coordinator performed needed One-Call Coordination activities; also prepared reports, calculated billings, scheduled various meetings and recorded meeting minutes.

 

Customer Service Representative (2003-2005)

       Skillfully supported billing, credit and energy services departments in dealing with customer calls; documented customer account transactions as well as all communications.

 

H&R Block, Lincoln, NE 2005 2009

Tax Professional II

       Provided expert, professional tax advisement and preparation for customer base; also participated in all end-of-day closing processes/procedures.

 

Kohl s Department Store, Lincoln, NE 2002 2003

Department Manager

       Expertly oversaw department operations; managed work performance of ten personnel, organized departmental layout as well as product placement and provided highest levels of customer service in making purchase and credit application decisions.

 

Papa John s Pizza, Hastings, NE 2000 - 2003

Assistant Manager

       Managed work performance of up to 15 staff personnel and oversaw all unit opening/closing procedures; also collaborated in processes for hiring, training, scheduling and evaluating staff, and held major role in developing store marketing and promotional activities.

 

Technology

 

Microsoft Word, Excel, Access, PowerPoint, Outlook, SharePoint, OneNote, Adobe, WordPerfect, SAP

 

Education / Certification

 

Bellevue University, Bellevue, NE

Master of Business Administration, 2005

GPA: N/A

Semester/Credit Hours: N/A

 

Bellevue University, Bellevue, NE

Bachelor of Science in Management, 2002

GPA: N/A

Semester/Credit Hours: N/A

 

Central Community College, Hastings, NE

Associate of Applied Science in Business, 2000

GPA: N/A

Semester/Credit Hours: N/A

 

 

NERC Balancing, Interchange, Transmission Operator


 

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ~ abc@xyz.com

 

 

Date

 

Hiring Agent Name

Title

Company Name

Address

City, State Zip Code

 

Dear :

 

I am currently seeking a challenging assignment as a Real-Time Operator Supervisor with Lincoln Electric System and am submitting my resume for your review. I have held my current assignment as Real-Time Operator with LES since 2009, with prior responsibilities in our organization beginning as a Customer Service Representative in 2003 and advancing to Technical Assistant I in 2005. During my tenure with LES, I have had the opportunity to interface with various departments as well as individuals and have gained exceptional insight into the policies, processes, procedures and culture of the company.

 

I believe my background and expertise gained as Real-Time Operator over the past eight years has prepared me to assume a more in-depth level of responsibility. I have gained considerable experience in training, directing and supervising the work performance of subordinates in various management roles, and regularly take the initiative in leading activities that promote organizational goals and objectives.

 

My educational credentials include a Master of Business Administration as well as a Bachelor of Science in Management, which were both earned at Bellevue University in Bellevue, Nebraska. I also hold an Associate of Applied Science in Business as well as NERC Certification as a Balancing, Interchange and Transmission Operator. Prior to my tenure with Lincoln Electric Systems, I held multiple management-level assignments for various national retail leaders in tax preparation, retail sales and the fast food industry.

 

Throughout my career I have exhibited a commitment to quality and consistent compliance with critical governing directives, standards, policies and procedures. I am confident in my ability to continue to deliver immediate and long-term results for LES in a management role, and you will find me to be a performance-driven leader and collaborative team player focused on achieving and surpassing goals.

 

I am eager to discuss how my qualifications match the requirements for this assignment and look forward to interviewing with you at your earliest convenience.

 

In advance, I thank you for your time and consideration.

 

 

Sincerely,

 

Yyyyyy x. yyyyyy

Attachment

 

 

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