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Yyyyyy x. yyyyyy
- 3111 Chatsworth Dr Ÿ Farmers Branch, TX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com
Property Sales ▪ Apartment Leasing
Qualifications Profile
Self-assured and results-driven sales professional with more than 17 years providing high-performance merchandising of beauty-care products in several high-volume department store chains.
- Proven dedication to delivering outstanding customer service that enable the business to grow its customer base, maintain product brand loyalties, and increase product sales that exceed sales targets.
Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results.
Exceptional interpersonal communication skills that inspire customer confidence across diverse ethnicities.
Key Expertise
Retail Sales Management
Customer Service Management
Account Management
Cosmetic Product Sales Pitch/Demonstrations
Brand Development
Staff Supervision & Training
Relationship Management (Clients, Stakeholders, & Contractors)
Professional Experience
Sales Management
Responsible for promoting and selling various cosmetic brands (Lanc me, Estee Lauder, Mac Cosmetics, Prescriptives, and Bobbie Brown) under several department store chains (Nordstrom, Kaufmann s, Neiman Marcus, & Foley s) including freelance work as Make-Up Artist.
Consistently recognized as among the top 5 performers at Nordstrom for daily sales goals, receiving several performance awards between 2008 and 2009.
Achieved 35% increase in counter sales during first year at Kaufmann s, maintaining sales increase during second year despite decrease in all other Est e Lauder cosmetic sales.
Scheduled and facilitated make-up consultations promoting Prescriptives line throughout the Eastern US, consistently exceeding average customer satisfaction index and sales for the brand by 30%.
Staff Development
Trained, motivated and supervised sales associates, ensuring peak performance in meeting or exceeding sales quotas.
Coached sales associates in product demonstrations that enabled reaching sales goals.
Administration
Developed counter sales objectives, planned and coordinated special promotional and seasonal events, while ensuring staff compliance with company policies, procedures, and service quality standards.
Work History - Sales
Nordstrom Ÿ Xxxxxx, TX Make-up Artist /Sales Associate, Lanc me & Bobbie Brown 2007 2010
Freelance Ÿ Chicago, IL / Xxxxxx, TX Freelance Make-Up Artist 2005 2007
massage therapy training Student 1998 2005
Kaufmann s Ÿ Rochester, NY Counter Manager, Prescriptives/Est e Lauder 1996 1998
National Make-up Artist, Prescriptives/ Est e Lauder 1995
Neiman Marcus Ÿ Xxxxxx, TX Make-up Artist 1994 1995
Foley s Ÿ Xxxxxx, TX Sales Associate Lanc me 1993 1994
Kaufmann s Ÿ Clarence, NY Counter Manager Lanc me 1992 1993
Others
Massage Therapist
Progressive Chiropractic Chicago, IL 2003 2005
Urban Oasis Chicago, IL 2003 2005
Lifetime Fitness Bloomingdale & Burr Ridge, IL 2000 2003
Private PRACTICE TX & NY 1994 1999
Education
Professional Training & Certifications
Massage Therapy, Aspen Center of Natural Therapeutics, Richardson, TX (1993 1994)
Specialty Training, The International Dermal Institute, New York, NY (1999) | Aveda Institute, Chicago, IL (2002)
Air Brush Make-up Training (2005)
Awards & Recognition
Top Tier 2 Sales recognition, Nordstrom (2008, 2009)
Quarterly & Annual Pace Setter Sales Awards, top 10% nationally, Nordstrom ( 2008, 2009)
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