Property Sales | Community Relations | Sales | Contract Processes | Closings | Customer needs Assessment

Adult Learning | Developmental, Observational & Social Learning Theories | HIV/AIDS Issues | Research & Development

Public Health | Sociology | Relationship Building | Strategic Planning | Team Leadership | Process Improvement

Communication | Time Management | Organization | Change Agent | Online Learning Platforms

Billing | Eagle Gold | AEOS | Sorian | Microsoft Office Suite

Motivated, capable professional with more than 15 years of diverse community experience across numerous industries. Able to align objectives in team settings in order to work towards success. Adept in coordinating trainings and workshops on various topics. Advocate for a positive organizational image at all times. Excel individually and as a team member. Skilled as it relates to completing quantitative and qualitative research using innovative techniques. Seeking to grow as a professional by securing an executive-level management position with a top-tier organization that will allow for career advancement.

  Develop property listings by fostering a strong sense of rapport with prospective sellers and reaching out to each personally; also met with potential sellers in community event settings

  List properties by examining each and making recommendations for positive improvements to enhance salability; work in conjunction with Appraisers to set a selling price and close contracts

  Arrange meetings with potential buyers in community settings and via drop-in appointments

  Use advertisements to attract buyers attention and make sure to reply to inquiries in a timely, welcoming manner

  Close sales by carefully assessing buyers requirements and pairing them with listings

  Show properties to demonstrate their respective benefits to interested parties

  Relay offers to sellers; suggest possible alterations as needed and handle all aspects of the contract process

  Served as Chairman of the Advisory Committee, comprised of 14 members

  Acted as the primary intermediary between management and peer colleagues

  Prepared and reviewed documents independently

  Generated status/progress reports for ongoing and pending projects and programs

  Assessed reports to ensure prompt follow-up on outstanding accounts with insurance companies, third-party payers and patients

  Confirmed health insurance for patients; also completed cash posting, manual adjustments and collection functions

  Sought to expedite medical claims processing; efficiently submitted claims and appeals to insurance companies

  Worked in a team leadership capacity to complete group projects; aimed to improve upon team communications and foster an environment centered on mutual workplace respect

Continued

  Confirmed insurance coverage with Medicare, Medicaid, HMOs, NO Fault, Worker s Compensation and other providers

  Liaised efficiently between Physicians, Therapists, patients and other members of the interdisciplinary team to guarantee that patients received superb rehabilitative care within the terms of their insurance coverage

  Called on computer systems to enter amassed data to ensure claims were submitted accurately and with timeliness for physical and occupational therapies

  Processed patient payments and developed a Pass Process to keep patients compliant with Managed Care guidelines at all times

  Sharpened expertise specific to organizational Core Values; worked diligently to incorporate them into daily operational duty fulfillment

  Supervised account reconciliation, EOB rejection and issues resolution processes, the latter regarding outstanding account balances

  Worked with insurance companies to handle the facilitation of billing edits and kickbacks

  Managed on-time collection and follow-up of aging Account Receivables

  Supervised a dedicated, knowledgeable team of Clerical Associates in completing patient registration and insurance coordination processes

  Assessed Medicaid applications and reported on data for use in performance reports

  Facilitated outpatient registration and insurance counseling, used to advise both uninsured and underinsured patients

  Completed data retrieval using EMEVS, HDX and billing for other party payers

  Organized insurance functions including pre-certification, referral requirements and benefits coordination

Master of Public Administration, Inspection & Oversight, John Jay College (ongoing, Dean s List)

Bachelor of Arts, Social Science and Psychology, The College of New Rochelle (2015, Cum Laude)

Board Member, Tri-State Law Enforcement Agency, 2016 Present

License, Real Estate Salesperson, Xxxxxx Department of State, 2015

License, Medical Billing Coding Specialist, National Health Care Association

Certificate, Advanced MS Office, Manhattan Technical School

Certificate, Legal Research and Writing (Paralegal), New American Chamber of Commerce

License, American Heart Association XXXXXXP-EMS XXXXXX-04299