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0000 xxxxxx xxxx , xxxx , xxxxx 00000 (xxx-xxx-xxxx abc@xyz.com
Management Professional
Technical Sales ~ Operations ~ Territory Management
Strategic Planning ~ P&L Accountability ~ Negotiations
Possess exceptional experience in sales, relationship management, marketing, new business development, territory management, job costing, purchasing, and overcoming sales objections.
Excel at analyzing emerging products and market trends to plan sales strategies, augment sales pipeline, and optimize competitive positioning.
Able to prepare and present informative and influential sales proposals to prospects and clients.
Consistently deliver top-notch service crucial to acquiring new customers and optimizing revenues.
Meet or surpass quotas by cultivating loyal customer relationships and gaining trust through advanced product knowledge.
Adept at decisively prioritizing and managing multiple concurrent tasks to meet performance, quality, and financial goals.
Able to anticipate, plan, and respond accordingly to changing priorities and competing demands.
Employ dynamic communication skills toward effectively liaising between executive team and internal/external stakeholders in support of achieving corporate objectives.
Professional Experience
Ritter Technology, LLC, Erie, PA, 05/2015 Present
Territory Sales Manager / Operations Manager
Perform B2B sales by confidently presenting features and benefits of company products to customers with an emphasis on solving prospects problems via cutting-edge hydraulic and pneumatic equipment.
Guide clients in enhancing operational functions related to maintenance planning, troubleshooting, and cost control through effective filtration, hydraulic and pneumatic cylinders, hose and fittings, valves, and condition monitoring equipment.
Achieved 150%+ territory growth by exhibiting outstanding product knowledge and closing skills.
Erie Bearings Company, Meadville, PA, 01/2014 01/2015
Operations Manager
Spearheaded branch operations management encompassing strategic planning, trend analysis, project management, quality assurance, staffing, vendor relations, and inventory control.
Trained, coached, and empowered sales personnel in providing optimal solutions for customers through state-of-the-art power transmission products, electrical products, hydraulics, and pneumatics.
ChipBLASTER Inc., Meadville, PA, 05/2013 01/2014
Business Manager
Helmed daily business activities to drive sales of high pressure coolant machines, chip chillers, and other accessory items for CNC equipment.
Established and executed sales plan, and resourcefully devised sales mapping system to increase call volume and activity.
Traveled to Midwest to meet with OEM, machine tool dealers and end users, secured new accounts, and provided exceptional customer service to existing client base, upselling where appropriate.
Continued ►
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Erie Bearings Company, Erie, PA, 02/2009 05/2013
Account Solutions Specialist
Led B2B sales of power transmission equipment (couplings, bearings, gears, and chains), as well as electrical items such as motors, variable frequency drives, sensors, and complete control panels.
Persuasively explained to customers how company products would enhance maintenance planning, simplify troubleshooting, reduce energy consumption, and slash costs by minimizing downtime.
Prepared and delivered dynamic sales presentations to rank #1 company-wide for gross profit.
Insurance Centre Agency, Inc. Wooster, OH, 03/2006 02/2009
Producer / Agent
Fostered, nurtured, and maintained profitable relationships with business owners to promote insurance products and solutions, successfully expanding territory growth and revenues.
Performed extensive marketing and cold calling, contributed to development of annual business plan, and joined forces with DSMs and General Agents to fuel new business development.
Sold commercial and personal lines, group and individual health insurance, and Medicare supplements.
Twice awarded as Producer of the Year as a result of exceptional performance.
Kaman Industrial Technologies, Inc. Erie, PA, 06/2000 03/2006
Operations Manager
Steered complete spectrum of daily operations including branch plan development, expense control, sales training, coaching, goal setting, customer service, and inventory control.
Analyzed, invigorated, and evolved branch from 4th quartile to 1st quartile among 170 branches.
Grew sales from $4M to $6.5M+ and effectively modified inventory to maximize customer retention with 14 turns annually.
Resourcefully partnered with factory engineers to enhance products such as bearings, linear motion, power transmission, fluid power, electrical components, and accessories.
Ripley Machine & Tool Company, Inc., Ripley, NY, 06/1994 06/2000
General Manager / Director of Operations
Provided influential leadership to 20 employees, holding complete accountability for net profits, cost control, sales growth, employee recruitment and retention, customer satisfaction, and vendor relations.
Leveraged skills in accounting, purchasing, and inventory control to consistently exceed revenue targets with sustained growth of 30% year over year.
Purchased steel, aluminum, brass, exotic metals, and all shop tools, machines and supplies with rigorous attention to defined budget parameters.
Project-managed installation of computer network including purchasing and vendor selection, significantly enhancing productivity and communication among staff.
Introduced automated purchasing system for raw materials to grow revenue by 20%+, reduce shortages, and minimize scrap to less than 2%.
Masterminded job costing routing system for over 300 parts, accelerating job cycle times by 35%+.
Selected Training & Certifications
GRACO - Factory Trained - Industrial Lubrication Equipment
Arc-Flash Hazards & NFPA70E Certificate
Engineering and Sales of Rubber Products, Hose Product School, Wickliffe, OH
Engineering and Sales of Thermoplastic Products, Parflex Product Training School, Ravenna, OH
Engineering and Sales of Fittings & Tubing, Tube Fitting Product School, Dublin, OH
Bearing and Power Transmission Training, Erie Bearings
Property & Casualty; Life, Accident and Health Insurance, Hondros College, Strongsville, PA
Managing for Excellence, Kaman Industrial
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