This Resume Has Not Been Formatted
( (xxx-xxx-xxxx * firstname.lastname@example.org
Name of Company/Recruitment Firm
City, State, ZIP code
Job Reference Number, if any)
Dear Hiring Manager,
In response to a job vacancy posting for the position of ________________, I am pleased to tender my application to become part of your team. My resum is attached for your review and consideration.
What I offer is my M.B.A and Master s in Leadership in healthcare administration, with more than 16 years providing high-performance business operations management, project management, and financial management in the healthcare sector. I am currently with Penn Homecare & Hospice Services as an enterprise-wide Business Manager, following a tenure at UPHS Penn Community Radiology as an Accountant (Business Analytics). For more details, please take a moment to go through my resum .
In leveraging my managerial and administrative competencies, I bring to the table my personal strengths that include a passion for achieving business objectives through people-centric and efficiency-driven leadership excellence. Along the way, I also offer my business-aware social and interpersonal communication skills that help build sustainable professional relationships with the people I work with, fostering a harmonious collaborative work environment in achieving shared commitments.
I am confident that my education, experience, and personal strengths offer the right mix of qualifications with which I can help achieve your objectives as part of your team. Should you need further clarification, please do not hesitate to reach me through any of my contact points in the header. An interview with you or your representative would be most welcome. Thank you for considering me, and I look forward to hearing from you soon.
YYYYYY X. YYYYYY
( (xxx-xxx-xxxx * email@example.com
Operations Director (Healthcare)
Self-assured and results-driven management professional with more than 16 years providing high-performance business operations management, project management, and financial management in the healthcare sector.
Highly detailed and analytical, with critical thinking in addressing issues in Performance Metrics, P&L Development and Analysis, Internal Audit and Compliance, Project Management, and Staff Training
Controlled out-of- sequence errors and late rate for PCAH & CW OASIS transmission well under CMS guidelines (7.7% and 3.2%, respectively)
Implemented process improvement to raise agency QAO scores (2016) that precluded potential revenue loss of $250T.
Drove systems implementation projects to achieve expectations in process efficiency and cost advantages, executing training materials that reduced Go-Live errors and ensured staff readiness.
Developed cash control procedures compliant with CPUP practices and policies resulting in 100% responsibility, and 100% accuracy in payment capture.
Recovered $67T+ through exploring conflicting accounting methods, i.e. accrual versus cash basis.
Manage customer service staff operations for the center, ensuring compliance with policies and regulations.
Develop and administers enterprise budget, reviewing bills, approving all expenditures, managing the transmission and regulatory compliance of OASIS to CMS, and coordinating management reviews of monthly consolidated P&L.
Extrapolate, evaluate, and submit statistical and financial data from the Simione benchmarking for comparison across the Home Health Industry, while generating analytical reports on productivity based on performance metrics.
Managed A/P operations from vendor contact administration to physician reimbursements and incentive payments, meeting critical timelines and financial obligations, and overseeing financial due diligence for new business ventures.
Led ad hoc projects in revenue projections, compliance, capital expenditures, ROI s, P&L, , Conduct internal audit of cash policies, PCI-DSS compliance, and write policies and create processes associated with such
Collaborated with IT in System Implementation, serving as the Epic exemplar in implementing, testing and training staff for scheduling and registration.
Coordinated multi-departmental payroll administration, reconciliation and corrections for W-2 process, managing garnishment processes, as well as posting payroll transactions to GL
Managed regular internal audit of taxes and compliance; processed tax refunds and adjustments for physicians; and reconciled bank statement, stop payments, voids, cancellations and telecash transactions
ROSEMONT COLLEGE Rosemont, PA
M.B.A. GPA: 4.0 (2014)
Master s in Leadership/ Certificate in Health Care Administration, GPA: 4.0 (2014)
B.S. in Accounting, Summa cum Laude (2008)
Dean s List Recipient & National Honor Society (Alpha Sigma Lambda)
Productivity Tools: MS Office (Word, Excel, PowerPoint), Imagecast
Healthcare Apps: Lawson, Cerner Beyond Now, Simione Benchmarking, EPIC EMR, IDX, & SHP
Other Apps: ADS, Hyperion, APM, ADP Payroll
Blueprint for OASIS Accuracy including COS-C exam (C-2) (Oct 2016)
Internal Audit and Risk Management CE | Penn Leadership and Management Classes (Various years)
Penn State College Project Management Class | Notary Classes (May 2012)
CPUP Employee of the Quarter for project management excellence
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