Yyyyyy x. yyyyyy

Senior Executive Healthcare Administration

Operations ~ Strategic Planning ~ Resource Management ~ Budget Administration ~ Patient Safety

Regulatory Compliance ~ Team-Building & Leadership ~ Quality Assurance ~ New Program Development

Possess 20 years of experience in steering the full spectrum of clinical and business operations spanning hiring/staffing, budgetary control, JCAHO and CMS compliance, financial stewardship, and physician relationships. Excel at driving organizational development through marketing, product development, and establishing new service lines related to surgical services and procedural-based operations. Proficiently optimize patient outcomes by fostering cooperative relationships with insurance companies to ensure patients meet precise admission and authorization criteria.

Selected Achievements:

         Refocused and transformed struggling Kindred hospital to rank 3^rd among network of 123 hospitals.

         Consistently performed among top 10% out of all hospitals and within top five Chief Clinical Officers.

         Championed efforts to eradicate turnover within Kindred Hospital leadership team for five consecutive years.

         Awarded maximum amount of performance and recognition bonuses since joining Kindred in 2010.

         Led team to abate an IJ from CMS based on a patient complaint and received praise from surveyors upon re-visit regarding impressive staff adherence to Plan of Correction.

         Orchestrated efforts to boost volume by 20% and slash medication errors by 80% at Kindred.

         Resourcefully launched program where patients requiring a procedure (e.g. perc trachs, endoscopy, colonoscopy, PEG placement, wound debridement) could be transferred to Denver from Aurora.

         Proactively began accepting patients on PCAs as well as patients on Precedex drips from distant referral sources.

         Pioneered interventional radiology service line to encourage referral of higher acuity patients to Kindred and deter services/revenue going to external facilities.

Kindred Hospital Denver and Aurora, 2014 to Present

Market Chief Nurse Executive

         Spearhead full-scope clinical and financial operations including policy and procedure management, patient safety, regulatory compliance, community relations, staffing, quality, strategic planning, and budget compliance.

         Fuel steady revenue growth by cultivating relationships with referral sources in the community, creating new service lines, participating in marketing efforts, and formulating strategic plan for increasing volume.

         Govern care of immuno-compromised (e.g. transplant) patients from University of Colorado and Porter Hospitals.

         Partner with Finance Division to analyze and develop annual budget and capital expenditure plan.

         Interview, hire, mentor, and evaluate high-performance personnel committed to healthcare excellence.

         Develop appropriate and cost-effective staffing plans in alignment with patient care guidelines.

         Actively serve on hospital s Quality Council and Medical Executive Committee.

         Played a pivotal role in generating RFI for a partnership with the University of Colorado.

Kindred Hospital Albuquerque, 2010 to 2014

Chief Clinical Officer

         Collaboratively developed RFI for University of New Mexico to position Kindred Albuquerque as the preferred LTAC (long-term acute care) facility.

         Identified need for multiple service lines including surgery, cardiology, transplant and GI, and successfully recruited qualified physicians to fulfill service lines.

         Established a procedure room from the ground up to efficiently accommodate 24 types of procedures.

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         Facilitated nurse recruitment and retention activities, hired new staff, and provided coaching, mentoring, and constructive feedback to maximize productivity, quality, morale, and career development.

         Optimized fiscal stability and performance through community marketing initiatives, strategic planning, stringent cost control, and practical resource allocation.

         Enforced patient safety and compliance with governmental regulations, served on Quality Council and Medical Executive Committee, and joined forces with hospital leaders in designing and providing patient care services.

         Aligned and mobilized management, medical staff, and clinical leaders in key decision-making processes.

X-Ray Associates of New Mexico, 2009 to 2010

Interventional Radiology

         Proficiently directed all aspects of operations from pre-admission screening to patient follow-up and billing.

Medical Business Concepts, LLC, 2007 to 2010

OR Consultant / Interim Director Peri-operative Services

         Delivered high-impact consultative services which increased volume and patient satisfaction, reinforced infection control, streamlined staffing and reporting structure, decreased turnover, and improved risk management.

         Hired new director and effectively transitioned operations to achieve seamless business continuity.

Lovelace Medical Center Downtown and Gibson, Albuquerque, New Mexico, 2004 to 2007

Administrative Director of Surgical Services

         Oversaw peri-operative services at two facilities comprised of three managers, two educators, sterile processing lead, procurement supervisor, eight clinical coordinators and 228 surgical services associates.

         Planned, developed, and deployed new CVOR (cardiovascular operating room) program, chaired OR committee, attended section meetings, and pooled resources with Director of Risk Management to minimize exposure.

         Teamed with architect to design nine OR suites and held accountability for capital equipment procurement.

Lovelace Medical Center Downtown, Albuquerque, New Mexico, 2004 to 2005

Director, Emergency / Critical Care

         Administered training for 85 professional and paraprofessional staff, and executed hiring, performance management, and dismissals.

         Formalized admission criteria for ICU and SDU to maximize bed utilization.

         Prepared and successfully obtained certification for emergency department as Chest Pain Center.

Presbyterian Day Surgery and Presbyterian Kaseman, Albuquerque, New Mexico, 2003 to 2004

Director, Perioperative Services and GI Lab

         Headed operations serving the complete patient population with an annual combined surgical volume of approximately 10,000 cases.

         Controlled budgets, expenses, staffing, performance management, vendor relations, quality service indicators, contract administration, and ongoing compliance for regulatory agencies.

University of New Mexico Health Sciences Center (Level 1 Trauma Center), Albuquerque, New Mexico, 2000 to 2003

Director of Trauma Surgical Burn Intensive Care & Subacute Units

         Directed daily operations of units comprised of 41 beds inclusive of staffing, training, transplantation and organ donation processes, and administration of $6M budget.

Prior Background:

Manager, Emergency Room, St. Joseph Hospital, Albuquerque, New Mexico, 2002 to 2003

Division Charge Nurse & Staff Nurse, Univ. of Kentucky Medical Center (Magnet-designated Hospital), 1990 to 1999; Winner of President s Award, Dorothy B. Hannah Nursing Award and two Clinical Excellence awards.

Nursing Degree, Midway College, Midway, Kentucky, 1994

Candidate, MSN/MHA Dual Degree, Regis University, Rueckert-Hartman College for Health Professionals (May 2016)

Registered Nurse, State of New Mexico & State of Kentucky

ACLS and PALS Certifications

Yyyyyy x. yyyyyy

DATE

HIRING AGENT NAME

TITLE

COMPANY NAME

ADDRESS

CITY/STATE/ZIP CODE

Dear__________________:

I am currently seeking an executive-level management opportunity in healthcare administration and am submitting my resume for your review. In advance, thank you for your time and consideration.

In addition to solid clinical acumen gained from a prior career in nursing, I bring to you an extensive background in healthcare operations management, considerable experience in driving organizational growth, and well-developed expertise in masterminding projects and programs to increase patient volume and community presence. My constant attention to facilitating rigorous adherence to quality and regulatory criteria will certainly prove to be an immediate asset to your hospital. To complement these qualifications, I offer demonstrated strengths in staffing, patient safety, cost containment, and physician relations.

As a proactive contributor to your hospital, you will find me to be a stellar leader committed to supporting you in achieving your objectives through an impressive blend of dedication, innovation, experience, and managerial talents. I am confident that I could be a valuable asset to (INSERT NAME OF HOSPITAL), and will call you later in the week to see if we can schedule a time to meet.

Sincerely,

Yyyyyy x. yyyyyy