Specializations in Quality Control / Assurance | Production Manufacturing | Warehouse Management

         Integral leader who excels in large-scale quality assurance optimization, including designing, developing, and implementing forward-thinking processes to achieve key growth and productivity, as well as monitoring and improving programs to generate high-quality products that exceed expectations within fast-paced environments.

         Out-of-the-box thinker who contributes superior attention-to-detail and sharp analytical talents, including demonstrating an ability to see the big picture in quality-based operations to improve and streamline processes.

         Excellent communicator who seamlessly liaises among C-level executives, quality assurance staff, and customers.

Quality Assurance | Strategic Analysis / Planning | Training / Development | Trends Tracking | Total Quality Management (TQM)

Cost-Reducing Company Initiatives | Continuous Process Improvements | Scheduling | Budgeting | Cost Control | Key Compliance

Lean Six Sigma | Workflow Management | Policy / Procedure Development | Customer / Business Relations | Logistics Coordination

         Exhibit proven multitasking talents toward replenishing stock to picking locations and picking stock to fulfill orders.

  Proactively researched and expedited hot orders to ensure seamless processes.

         Utilized broad scope of industry knowledge toward directing start-up and successful operations of a high-profile store that sold new and used multi-carrier cellphones and advertised products / services in retail stores and malls.

  Successfully sold the business for profit in 2015.

         Strategically steered a top-performing team of 70 international freight agents for DHL Express, including establishing and executing policies and procedures to manage cargo within, into, and out of the hub s sorting area.

         Coordinated primary soft operations with additional functional agencies within hub operations (e.g. unload, reload).

         Ensured processes met customer and internal requirements and was completed in organized and efficient manners.

  Spearheaded facility s opening in 2009, including training 60 staff during a two-month ramp-up.

  Maximized speed and accuracy per established procedures via oversight of teams sorting materials.

         Applied strong leadership abilities toward directing total fiscal and operational responsibility for SabeRex Depot s Test & Repair Warehouse, including managing facility s forward / reverse logistics; warehousing; inspections; testing; and repair capabilities of motherboards, video cards, and other components for Dell warranty programs.

  Led facility to achieve ISO 9001-2000 certification in November 2007.

  Supported three local NPOs with SabeRex to ultimately support 30+ nationally.

  Recruited and trained a top sales team to meet the evolving retail needs of new district stores.

  Achieved profitability by end of 1^st quarter, and improved GM every month during the first year.

  Minimized store costs by 12% to increase profits and met goal by creating cost-reducing initiatives.

  Opened a facility in 2006, including hiring and training 60 employees during a three-month ramp-up.

  Led team in development of all processes, procedures, and required training for addition of two new customer lines of business that included inspection and testing to exceed estimated LSR by $25 / hour.

         Led targeted decision-making in the oversight of a Quality Assurance department employing eight staff, including serving as senior management team member and leading Six Sigma team for this $40.4-million company.

         Expertly handled all facets of product engineering, specifications, testing, inspection procedures, and certifications.

  Developed strategic quality initiatives that reduced customer issues by 80%.

  Managed project that reduced one extrusions part weight by 11% and saved $1.9 million.

  Developed specs and selected vendor for installation of a $2-million compound blending plant.

  Created fence picket design to reduce pickets per panel to 7 and achieve 22% material reduction.

  Co-chaired 2006 s United Way Campaign that exceeded company goals with 90% total participation, along with attaining 30% participation at the leadership level and generation of 10% total dollars given.

         Drove business growth via proactive management of 300 employees; 19 extrusion lines; two compounding rooms; a thermoforming department; and various off and inline punching, routing, gluing / topping operations in two plants for this $200.2-million company producing products for such top companies as Lowe s and Home Depot.

         Demonstrated focus on strategically controlling scrap, increasing production, and reducing extrusion weights to target, and effectively led company to become the largest, lowest cost manufacturer of PVC fence in the world.

  Decreased scrap from 9.8% to 4.5% and product overweight to target from 4.5% to 0.6%.

  Increased pounds of product from 80,000 to 425,000 per day and efficiency from 79% to 90.4%.

         Capitalized on the opportunity to team with engineering and metallurgical departments during installation and start-up of $8-million Quality Verification Line capable of inspecting 30 tons of steel bars hourly of grade / defects.

         Directed comprehensive production-related issues, including interfacing among sales departments and customers to ensure customer needs fulfillment and qualifying process, procedures, and products per ISO 9000.

         Prepared technicians for Ultrasonic Testing and Electromagnetic Level 1 certifications and qualified equipment.

  Drafted job descriptions, QA inspection procedures, work instructions, schedules, and standards.

  Led process improvement team to Sanyo Steel in Japan for training in Japanese production efforts.

         Played a vital role in directing TQM operations, including serving as TQM steering committee member to lead the ground-up development of standing and special project work groups while writing procedures for quality testing.

         Project-engineered a compounding room upgrade to an automated system, along with purchasing raw materials.

  Ensured compliance with OSHA standards as OSHA inspection representative.

  Increased extrusion output by 60% and compounding department output by 60%.

  Reduced scrap to 8% in one year while running purchased regrind as substrate in 80% of products.

Train-the-Trainer | Time Management | Out-of-the-Box Training | Meeting Facilitator | One-Minute Changeover

Innovation | Statistical Quality Control | Total Quality Management | Goal Setting | Troubleshooting | PM Courses

Lean Six Sigma (Green Belt) | ISO QS 9000 Auditor | Ultrasonic Testing / Electromagnetic Testing | Eddy Current Testing