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Well-educated healthcare leader with a work history of consistently exceeding performance objectives.
More than five years of administrative experience, including maintaining compliance with regulations.
Outstanding people and leadership skills, including training colleagues on best practices of operations.
Solid analytical, time management, attention detail and organizational skills, including prioritizing tasks.
Strong knowledge of the Health Insurance Portability and Accountability Act (HIPPA).
Proficient with Microsoft Office Suite and Access; E-Champs; McKesson; Medecision; Lawson; and Plexis.
Master of Business Administration (MBA), Healthcare Management, St. Joseph s College; earned 2015
Bachelor of Business Administration (BBA), Finance, with a minor in Economics, Queens College; earned 2010
Member, Society of Human Resource Management (SHRM)
Site Administrative Assistant (function as Office Manager), CenterLight Healthcare July 2011-Present
Lead administrative operations of the All-Inclusive Care for the Elderly Program.
Display strong leadership skills while working closely with the Nursing Director and Nurse Manager, as well as community health nurses, physicians and staff in the rehabilitation and social work departments.
Assist the Nursing Director with developing and implementing new quality improvement processes.
Perform as the go-to liaison between all departments to resolve problems related to daily operations.
Manage and prioritize multiple projects simultaneously, including preparing for internal audits.
Prepare booklets for the intake of new enrollees (patients) and also process unenrollment of members.
Communicate effectively with patients in a compassionate and kind manner.
Manage datasheets for compliance reports and also maintain a hospitalization log.
Ensure regulatory and policy compliance while maintaining departmental personnel and medical files.
Generate detailed reports, correspondences and other documents to achieve performance goals.
HR Assistant, Beth Abraham Health Services Oct. 2010-July 2011
Completed a variety of administrative tasks related to the onboarding of new team members in compliance with organizational and federal regulations.
Conducted audits of Form I-9 to ensure employment eligibility verification per guidelines of the U.S. Department of Homeland Security.
Ensured candidates had correctly signed and dated documents and supporting materials.
Administrative Assistant (also functioned as Trainer/Supervisor), Rochdale Village, Inc. Mar. 2006-Mar. 2010
Supervised and trained five income survey clerks to ensure ongoing compliance with company procedures.
Educated prospective renters and current tenants about policies governing acceptable housing units.
Identified discrepancies by reviewing purchase orders before submission to ensure accurate billing.
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