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Yyyyyy x. yyyyyy
180 Ridgecrest Dr. │ Xxxxxx,
GA xxxxxx
xxx-xxx-xxxx │
abc@xyz.com
Objective
Talented Workday Specialist seeking the challenging Workday Configuration role at The Coca-Cola Co.
Summary of Qualifications
Implemented integrations that have positively impacted 3,000 associates at The Coca-Cola Co.
Stellar knowledge of Workday Functional Training, including Compensation Fundamentals; Report Writer; Advanced Reporting & Analytics; Simple Integrations; Core Connectors; and Document Transformation.
Setup and led in-person training sessions to ensure all key stakeholders were comfortable using Workday.
Collaborated effectively across departments to work with leaders on implementation.
Performed as a key liaison between vendor and technical groups to resolve issues.
Stellar listening, verbal communication, interpersonal and oral presentation skills.
Impeccable judgment, poise and professionalism to proactively identify and resolve problems.
Solid time management, attention to detail and organizational skills, including prioritizing tasks.
Areas of Expertise
Project Deployment Service Level Management Staff Training
Business Partnering Pilot Testing System/Process Enhancement
Requirements Analysis System & Integration Testing (SIT) Regression Testing
Professional Experience
Senior Global IT Business Analyst, The Coca-Cola Co. Atlanta, GA 2015-Present
Design, built and test integrations for implementation of Workday HR System across the global enterprise.
Collaborate with the Business Service Director; business managers/owners of functional areas; an Integration Consultant; Configuration Lead; vendor managers; and a Technical Solutions Consultant to understand business needs/requirements in order to provide the best Workday Integration build solution.
Develop Workday Integration functional and technical specification requirements.
Spearhead System & Integration Testing (SIT) as well as Regression Testing.
Create audit reports related to the integration for business owners to troubleshoot or for reporting purposes.
Provide support to end users and troubleshoot system or integration errors.
Achievements:
Implemented integrations that have positively impacted 3,000 associates, drafting new requirements and re-structuring instructions based on Workday.
Senior Systems Administrator, Global Payments Atlanta, GA 2014-2015
Performed as Functional Project Team Lead, implementing Workday HR applications from Excel spreadsheets.
Managed system administration functions, including security administration; table configuration; data loads; integration file; and maintenance of HR data.
Worked closely with the Payroll Director and Manager.
Recommended system/process workarounds and ensured tickets were created for all critical production issues.
Developed and maintained documentation of system procedures and functions.
Yyyyyy x. yyyyyy
180 Ridgecrest Dr. │ Xxxxxx,
GA xxxxxx
xxx-xxx-xxxx │
abc@xyz.com
Professional Experience (continued)
Senior Systems Administrator, Global Payments Atlanta, GA 2014-2015
Proactively analyzed new user roles and recommended appropriate security measures for employees.
Developed security administration tasks, creating new user accounts and applying approved security roles.
Achievements:
Created solutions for a call center impacting 25,000 employees, identifying opportunities for improving the effectiveness of processes, systems and reports.
BIO Business Solutions Analyst, SunTrust Atlanta, GA 2007-2014
Provided production support for PeopleSoft within all HR functions, including strategic planning; organizational development; recruitment; training; benefits administration; employee relations; time and labor; and performance management.
Communicated effectively with the Payroll Director, Compensation Manager, Finance Manager and business managers throughout the company, and also worked well with integration consultants.
Served as a Team Lead for 10 employees that supported the Payroll and Benefits Department.
Performed as Functional Lead for core HR Workday HCMS, reporting and organization implementation.
Spearheaded HR metrics analysis, development and maintenance.
Managed data conversion methods and results from legacy systems into HRIS.
Developed data validation methods and test cases for various phases of prototypes and production tenants.
Supported the Training Department with creating materials for global managers and employees.
Created security access rules, calculator fields and reports in Workday, including vacation day allotment.
Achievements:
Converted 200,000 PeopleSoft reports to just 5,000 in Workday after redeveloping entire reporting structure.
Employee Relations Supervisor, Johnson Controls, Inc. Atlanta, GA 2003-2007
Supported the Human Resource Manager with daily operations impacting a team of 450 personnel.
Led all aspects of employee and labor relations; benefits administration; HRIS management; and maintenance of personnel files to ensure compliance with regulations.
Educated staff about company policies, practices, benefits and programs.
Recruited candidates for employment opportunities and generated offers of employment.
Human Resources Project Manager, Carter Brothers Atlanta, GA 2002-2003
Partnered with client project executives to streamline staffing and processes to service delivery requirements.
Executed major, project-related Human Resources processes such as performance management and promotion assessment meetings, according to client guidelines.
Resolved personnel and employee relations issues by working closely with management personnel.
Education and Training
Master of Business Administration (MBA), Human Resource Management, University of Phoenix; earned 2006
Bachelor of Arts (BA), Project Management, Xxxxxx State University; earned 2001
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