Motivated, award-winning and capable General Manager with more than 20 years of proven success in leading and expanding retail business operations to bolster levels of scalable growth. Adept at utilizing leadership acumen and operations coordination background to drive efforts that streamline daily functions and heighten levels of productivity. Manager and mentor to diverse staff teams of as many as 240 staff members. Acknowledged by peer colleagues and subordinate staff as a firm yet fair leader fueled by the desire to succeed and surpass employer objectives. Now seeking an exciting new career change into a managerial role that allows for use of skills gleaned in the retail sector within an exciting new industry.

Strategic Planning | Business Development | Process Improvement | Operations Management

Marketing & Promotions | Merchandising | Pricing Structures | Inventory Control | Freight Flow Efficiency

Payroll | Customer Service & Satisfaction | Value Enhancement | Profit & Revenue Growth | Sustainability Compliance | Standard Operating Procedures | Staffing & Hiring | Training & Development | Team Building Cross-Functional Leadership | Talent Recruitment Retention | Coaching | Startup Functions

Project Management | Interpersonal Skills | Communication

         Direct daily operations and detail all activity via a District Operations Report

         Inspire fellow managerial members staff to develop and sustain a sense of friendly competition amongst Store and Department Managers

         Drive levels of profit and revenue using industry business savvy, coupled with extensive industry knowledge of profitable best practices

         Tenaciously lead staffing duties by recruiting and hiring candidates motivated to perform with efficiency for both managerial and store-level vacancies

         Vastly improve Key Performance Indicators (KPIs) in conjunction with district team members to aid in designing efficiency improvements

         Played a key role in boosting sales during a period when market numbers were moving in the opposite direction; also restored a previously faltering location to become a top-level, market-leading store

         Own and operate a painting and home improvement business that has expanded exclusively via word-of-mouth referrals; run all aspects of the business with a dedicated team of 30 Associates

         Focus efforts on minor home repairs, as well as basic electrical, plumbing and home maintenance

         Manage the commercial painting and building remodels, as well as new home construction

         Led daily functions; devised sales objectives, oversaw budgets and crafted accurate sales forecasts

         Developed corporate programs to heighten sales and profit across assigned areas

         Handled all staff management efforts; interviewed, hired, trained, mentored, coached and assessed the performance of hourly Associates

         Carefully selected merchandise and the manner in which it was presented to drive sales growth

         Made certain that merchandise changes aligned with sales patterns; worked to achieve this in close collaboration with Store Managers

         Grew sales by 6% during a period in which overall corporate sales numbers were in the red

         Spearheaded business operations for a store that garnered $51M in annual revenue

         Managed and motivated a dynamic team comprised of 240 Associates; included seven Assistant Manager direct reports

         Served as the Corporate Trainer for new Store Managers and District Managers

         Headed scheduling for the entire region, with 76 stores in OH, WV, XXXXXX, IN and TN

         Worked in conjunction with managerial colleagues to develop a five-person taskforce dedicated to inventory flow optimization; developed, suggested and piloted an entirely new replenishment system

         Planned and executed three new store openings to drive regional corporate expansion

         Over three years, improved sales from $34M to $51M and achieved double-digit comps each year by communicating service, shopping cleanliness and inquiry response goals that staff collaborated to achieve

         Honored as Store Manager of the Year from 1.7K national candidates, a decision backed by corporate management, Vice Presidents and the CEO

         Transformed previously unsuccessful remodeling projects at four stores by assembling a 20-member team to effectively revitalize each store during the third shift

         Grew the corporate footprint and increased market penetration by opening two new locations; recruited staff, chose product lines and crafted strategic business plans using cues from local competitors

         Named as Corporate Trainer; traveled nationwide to educate and instruct personnel on the company s computer systems and core processes

         Proved to be crucial in integrating newly-acquired Builder s Square stores by leading training for acquired staff on HQ computer systems with the aid of fellow management colleagues

Also worked as a Store Manager with Van Leunens and as an Assistant Manager with B&G Automotive

Completed Courses, Mechanical Engineering, Cincinnati Technical College

Certified, Home Inspector, American Home Inspectors Training Institute

Certified, OSHA Construction Safety, American Home Inspectors Training Institute