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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx

Experienced operations and management professional with 5+ years of experience within high-stress environments with a strong background within a variety of industries. Experienced in overseeing accounts payable functions, leading cross-functional teams, implementing unique business strategies. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with co-workers, vendors, and members of management. Certified Notary Public

Key Competencies



         Accounts Payable

         Vendor Management

         Complex Data Analysis

         Call Center Operations

         OSHA Compliance

         Strategy Development

         Financial Reporting

         New Hire Training

         Process Improvement


         Complex Problem Solving

         Attention to Detail


Professional Experience

Veritas Collaborative, Durham, NC September 2014-Present

Accounts Payable Specialist (2015-Present)

  • Direct several administrative operations which includes overseeing multi-entity check runs, scheduling vendor payments, and reviewing/verifying account codes on payables
  • Review/audit financial documents which include vendor invoices, expense reports, and corporate credit card statements in addition to maintaining the organization s expense tracking system
  • Utilize superior organizational abilities in order to maintain financial files and documentation along with processing vendor paperwork, responding to vendor inquiries, and preparing 1099 tax statements


Operations Coordinator (2014-2015)

  • Coordinated several operational tasks which included providing administrative support to executive staff members and fostering positive rapport with both internal and external customers
  • Oversaw accounts receivable operations, monitored and reordered office supplies as needed, and created monthly credit card reports for use by the CFO
  • Maintained a keen knowledge of OSHA safety regulations in order to ensure compliance, scheduled and monitored safety drills, performed internal safety audits, and led all new hire training


Duke Neuroscience & Pain Clinic, Durham, NC June 2012-September 2014

Call Center Team Lead

  • Facilitated day-to-day operations within a fast-paced call center environment which included recruiting and interviewing team members along with making hiring recommendations
  • Monitored calls to ensure high levels of quality were maintained, monitored productivity levels, created staff schedules, and generated reports through the Cisco Unified Intelligence Center system


Duke Dermatology, Durham, NC August 2011-June 2012

Service Access Team Lead

  • Successfully coordinated various administrative operations such as patient appointment scheduling, treatment plan coordination, and patient account maintenance
  • Played an integral role in special projects as needed, scheduled patient testing and assessments, and addressed patient inquiries via phone or in-person


Additional Professional Experience Includes: Financial Care Counselor, Duke Dermatology, Financial Care Counselor, Duke Prostate Clinic, and Patient Service Associate, Duke Hematology/Oncology


Bachelor of Arts, Business, Concentration in Organizational Leadership, University of Mt. Olive, 2016

Associate of Arts/Science, Healthcare Administration, University of Mt. Olive (2015)

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