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Experienced operations and management professional with 5+ years of experience within high-stress environments with a strong background within a variety of industries. Experienced in overseeing accounts payable functions, leading cross-functional teams, implementing unique business strategies. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with co-workers, vendors, and members of management. Certified Notary Public

• Direct several administrative operations which includes overseeing multi-entity check runs, scheduling vendor payments, and reviewing/verifying account codes on payables
• Review/audit financial documents which include vendor invoices, expense reports, and corporate credit card statements in addition to maintaining the organization s expense tracking system
• Utilize superior organizational abilities in order to maintain financial files and documentation along with processing vendor paperwork, responding to vendor inquiries, and preparing 1099 tax statements

• Coordinated several operational tasks which included providing administrative support to executive staff members and fostering positive rapport with both internal and external customers
• Oversaw accounts receivable operations, monitored and reordered office supplies as needed, and created monthly credit card reports for use by the CFO
• Maintained a keen knowledge of OSHA safety regulations in order to ensure compliance, scheduled and monitored safety drills, performed internal safety audits, and led all new hire training

• Facilitated day-to-day operations within a fast-paced call center environment which included recruiting and interviewing team members along with making hiring recommendations
• Monitored calls to ensure high levels of quality were maintained, monitored productivity levels, created staff schedules, and generated reports through the Cisco Unified Intelligence Center system

• Successfully coordinated various administrative operations such as patient appointment scheduling, treatment plan coordination, and patient account maintenance
• Played an integral role in special projects as needed, scheduled patient testing and assessments, and addressed patient inquiries via phone or in-person

Additional Professional Experience Includes: Financial Care Counselor, Duke Dermatology, Financial Care Counselor, Duke Prostate Clinic, and Patient Service Associate, Duke Hematology/Oncology

Bachelor of Arts, Business, Concentration in Organizational Leadership, University of Mt. Olive, 2016

Associate of Arts/Science, Healthcare Administration, University of Mt. Olive (2015)