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Michael Cross
8435 Killians Greens Dr.
Las Vegas, NV 89131




  Accomplished sales leader with a consistent proven track record of acquiring and retaining clientele.

Summary of Qualifications


  Outgoing and proactive health and wellness professional with a demonstrated ability to achieve results.

  Earned Top Producer honors for ranking as the top sales associates for generating new business.

  Consistently promoted to positions of greater responsibility for exceeding performance objectives.

  Outstanding judgment with excellent listening, verbal communication and interpersonal skills.

  Stellar time management, attention to detail and organizational skills, including prioritizing tasks.

Work History


24 Hour Fitness 200 4-Present

Club Manager Las Vegas, NV (2008-Present)

  Ranked as Top Producing Club Manager for the securing the most new memberships.

  Achieved Chairman s Club honors on two separate occasions for consistently increasing profitability annually.

  Improved JD Power customer satisfaction scores while managing locations.

  Implemented sales and service techniques at the club and district level that are today used company wide.

  Organized and led district- wide sales development and trained workshops.

  Served as a mentor, leader and go-to for less experienced sales associates.


Club Manager Olympia, WA (2007 -2008)

  Spearheaded the grand opening and built relationships with a variety of customers, from college students to adults and local businesses and community organizations.

  Displayed stellar oral presentation skills while leading monthly fitness seminars before corporate clients.

  Consistently exceeded all revenue budgets and led by example to achieve business goals.


Fitness Manager Seattle, WA (2005- 2007)

  Exceeded personal training and supplement revenues by 20% over the prior year.

  Gained the trust, confidence and respect of corporate clients while leading fitness seminars.

  Cultivated key relationships with accredited personal training institutions as well as local colleges.


Assistant Fitness Manager (promoted from Personal Trainer in four months) Seattle, WA (2004-2005)

  Exceeded personal revenue targets by delivering an exceptional level of service to clients and club members.


Institute for Athletic Medicine 2004

Physical Therapy Aide Plymouth, MN

  Built relationships with clients while helping them improve their mobility during physical therapy exercises.


University of Minnesota, Athletic Department 2002-2003

Athletic Trainer Minneapolis, MN

  Worked closely with football and basketball players, as well as the Head Athletic Trainer and coaches, to identify and resolve issues pertaining to sports injuries during practice or competition.

Education and Training


Bachelor of Science, (BS) Kinesiology, University of Minnesota, Minneapolis; earned 2004


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