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Versatile, results-oriented Program Management Professional with 15+ years of experience in leadership roles within a variety of industries. Advanced experience in providing support to clients along with steadfast listening skills which provide a valuable asset/tool to clients and ensures high productivity levels. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with others.
Key Competencies
Case Management Community Resources At-Risk Children & Seniors
Attention to Detail Program Management Complex Problem Solving Strategy Design
Administrative Support Productivity/Efficiency Family Maintenance
Professional Experience
Saint Mary Medical Center June 1999-Present
Program Coordinator
- Direct day to day program management logistics within the organization with a focus on increasing productivity and operational efficiency
- Design and implement innovative standard operating procedures, facilitate the creation of research based programs, and identify patient risk factors
- Work closely with external social service agencies in order to provide home services to at-risk members of the community
- Create and implement injury prevention programs for children up to 12 years old, developed a SAFE sleeping programs for county residents, and implemented health insurance centers for local community members
- Provide guidance and service referrals to members of the community, work closely with at-risk senior citizens, and led the AmeriCorps program
- Played a lead role in managing both the community care coalition and Bucks County SAFE KIDS coalition
Family Service Association June 2003-2006
Case Manager
- Facilitated case management logistics within a non-profit environment which included managing the Parents as Teachers program
- Monitored at-risk children and families within the community, worked closely with county agencies, and assisted in special community outreach events
Education
Bachelor of Social Work, West Chester University
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