Dedicated and accomplished Strategic Leader with 17+ years of experience, a solid track record of achieving exceptional levels of productivity, and a demonstrated background in improving efficient business operations and identifying potential clients within the territory. Equipped with high-level communication and presentation skills with a commitment to superior client service and satisfaction. Offer solid supervisory abilities with experience in leading large-scale projects, managing cross-functional teams, and implementing innovative processes.

Operations Management Team Leadership/Motivation Training/Coaching Self-Motivated

Key Client Retention Relationship Building Staff Development Start-Up Organizations

Franchise Operations Human Resources Management Strategy Alignment New Business Development

Strategy Implementation Resource Optimization Corporate Compliance Cost Reduction

  Direct day to day operations within a fast-paced environment with a concentration on increasing efficiency, productivity, and operational revenue

  Successfully grew the organization from 20 seasonal employees to a team of approximately 150 seasonal employees which includes an Area Manager, General Manager, and Supervisors

  Monitor financial operations which includes processing payroll, planning/developing annual budgets, filing tax documentations, and implementing both individual and group goals

  Act as as a guest franchisee during industry specific sales seminars which requires completing detailed presentations and assisting prospective franchisees with inquiries

  Awards include: 3^rd highest return count in the United States (out of 4,000 locations), Million Dollar Club, Top Gun A, National PR/Marketing Award, Top Revenue Offices, and Top Return Count

  Facilitated daily logistics within a facility which staffed over 1,400 employees and processed approximately 250 thousand chickens per day

  Supervised a team of approximately 250 staff members, designed and implemented streamlined workflow procedures, and play a lead role in overseeing internal programs

  Instrumental in the saving of approximately $10 thousand per month due to streamlining processes in addition to reducing waste from 5.5% to under 3% and saving $16 thousand in labor costs per week

  Achieved a ranking within the Top 10% of US plants out of a total of 29 locations

  Oversaw operational functions within a commercial flooring organization which included building a book of business from the ground up, managing financial operations, and supervising team members

  Utilized superior communication and interpersonal abilities to build rapport with outside Architects and Project Managers which resulted in achieving 100% client satisfaction levels

Additional Professional Experience Includes: Sales Manager, DP Flooring, 2000-2004