• Integral Leader who offers proven skills in the coordination and delivery of solutions-driven programs and services in alignment with patient needs, along with ensuring responsible practices based on facility and industry standards.
• Empowering Communicator who establishes nurturing relationships with individuals of various cultural and economic backgrounds while seamlessly interfacing with multi-level mental health teams, clients, and the community.
• Top Performer who promotes, enhances, and / or increases access to community and agency referral resources while serving as a proactive advocate of servant-leadership and boasting of numerous industry credentials.

Assertive Community Treatment Team Lead

  Expertly collaborate with psychiatrists and mental health specialists to determine the forward-thinking needs of patients and develop strategic goals to achieve objectives, including creating individualized treatment plans addressing patient problems and methods while continually upholding a problem-solving, solutions-driven attitude.

  Exhibit adherence to core productivity and quality assurance standards and additionally ensure key staff compliance.

  Participate in daily case reviews with psychiatrists to discuss patient compliance and progress in treatment activities.

  Develop critical organizational systems and manuals to monitor patient and staff data.

  Coordinate medical, mental health, and substance abuse treatment services per client needs.

  Lead staff initiatives while objectively performing reviews, scheduling, hiring, and termination processes.

Therapist

  Utilized broad scope of industry knowledge toward conducting solutions-focused children, adolescent, adults, couple, family, and group psychotherapy while maintaining detailed records, assessments, and treatment efforts.

  Successfully specialized in the treatment of Substance Abuse, Depression, and Anxiety.

Interim CEO

  Strategically steered community health operations, including recruiting, training, mentoring, and managing 70+ staff across 3 location sites, as well as cost-effectively managing a multimillion-dollar budget, handling staff workxxxxxxow prioritization and scheduling, and performing all facets of staff evaluations in alignment with facility goals.

  Delivered 1:1 and group supervision to staff regarding key client issues ranging from substance abuse to mental and emotional health challenges, and served as a client advocate in liaising among other agencies in compliance with confidentiality and HIPAA standards, as well as comprehensive state and federal guidelines and regulations.

  Served as an integral and professional Director of Detox and ACT program.

  Successfully developed and managed programs while overseeing a $4+ million budget.

  Led the organization s turnaround from the brink of closing in collaboration with Board of Directors support.

Clinical Director

  Proactively led optimal client resource allocation while coordinating efforts with community organizations to meet client needs, enforcing budget goals, and controlling staff workxxxxxxow while promoting a respectful clinic environment.

  Provided results-generating 1:1 and group supervision for staff regarding client challenges ranging from substance abuse to mental and emotional health, and served as a client advocate adhering to overall confidentiality and HIPAA standards.

  Collaborated with volunteers and leadership team to adhere program to organization s mission.

  Personally recruited and supervised clinical staff and interns and handled all training / development.

  Participated in staff meetings and community meetings on substance abuse and mental health issues.

  Successfully maintained a large-scale client caseload and provided individual and group therapy efforts.

Therapist Private Practice

  Delivered excellence in individual, couple, family, and group psychotherapy while accurately assessing client needs to determine key therapy requirements, as well as managing office and billing efforts to ensure seamless processes.

  Continually worked on scholastic endeavors throughout employment to build counseling knowledge.

Yyyyyy x. yyyyyy ￨ Page Two ￨ (xxx-xxx-xxxx

Development Director (2012 2013)

  Applied strong leadership talents as a member of an Executive Management Team tasked with recruiting, training, mentoring and managing a top-notch staff, including facilitating objective evaluations and managing benefit plans.

  Grew non-profit agency success by continually developing and managing ongoing relationships with major donors, including managing a large-scale donor and grant database compliant with federal grants guidelines, as well as actively developing, managing, and executing strategies for a high-volume sustained base of annual individual donors.

  Participated in agency-wide financial management initiatives, including preparing and monitoring budgets, along with tracking grant proposals, writing grants, and generating reports for all foundation and corporate fundraising.

  Led strategic and operational planning efforts, including developing annual goals and monitoring goals performance.

  Organized and developed the agency s high-attendance special events.

  Coordinated and led popular volunteer training and operational programs.

  Personally developed and executed a lucrative JOURNEYS annual fundraising plan.

  Successfully secured financial support from individuals, foundations, and corporations.

  Designed and developed a comprehensive policy and procedure manual for program, staff, and volunteers.

  Directed implementation of ResultsPlus and HMIS, and coordinated staff with data entry and gift processing.

Housing & Vocational Director (2007 2012)

  Spearheaded operations and community outreach of the vocational and housing programs, including innovation and administration of new and existing programs that benefit at-risk individuals to meet community client needs.

  Coordinated efforts with community organizations to provide clients best resources while performing 1:1 and group supervision of staff regarding client issues ranging from substance abuse to mental and emotional health.

  Enforced budget goals and controlled scheduling, mentoring, and evaluations while encouraging respect for clients.

  Served as a staff / client advocate while upholding confidentiality and compliance with HIPAA standards / regulations.

  Managed and developed a transitional living program and vocational program.

  Proactively attended staff and board meetings, as well as Alliance to End Homelessness meetings.

  Worked with volunteers and Board of Directors to ensure programs adhered to organizational mission.

  Recruited and supervised program staff and coordinated and managed program staff training / development.

Development Associate (2006 2007)

  Drove operations growth by orchestrating staff and service components to deliver effective fundraising events in alignment with budgetary goals, and further guided new and / or previous donors in optimizing contributions for mutual benefit and regulated high-value donations database via ResultsPlus to meet core administrative protocols.

  Personally authored informative newsletter articles.

  Pioneered writing and securing of key organizational grants.

Master of Arts in Community Counseling

Bachelor of Arts in Administration of Justice

Licensed Mental Health Counselor (State of Xxxxxx MH14370)

Licensed Clinical Professional Counselor (State of Illinois #xxxxxx299)

National Certified Counselor ￨ Anger Management Specialist

Medicaid Provider (#xxxxxx067) ￨ NPI Registry (xxx-xxx-xxxx) ￨ CAQH (#12631378)

Excellent Professional References Provided Upon Request

Date

Hiring Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I am seeking a challenging [ Insert Job Title ] role, and am submitting my resume for your review.

I am excited to build a rewarding career with your company, and can offer cross-functional experience in Community Health Operations Management, Individualized Treatment Planning, 1:1 / Group Therapy, Needs Analysis / Assessment, Client Advocacy, Case Reviews / Management, and HIPAA / Regulatory Compliance, and can contribute talents in Non-Profit Operations, Vocational and Housing Programs Management, Team Building / Training, Budget Control, Grant Writing, Fundraising, Short- / Long-Term Goal Planning, Systems Design / Development, Conxxxxxxict Resolution, Quality Assurance, and Client / Patient Relations.

To complement my background, please note that I attained a Master of Arts in Community Counseling from Roosevelt University and a Bachelor of Arts in Administration of Justice from Southern Illinois University. I am recognized as a Licensed Mental Health Counselor, Licensed Clinical Professional Counselor, Licensed Professional Clinical Counselor, National Certified Counselor, and Anger Management Specialist, among other credentials.

Currently, as an Assertive Community Treatment Team Lead for WestBridge, I expertly collaborate with psychiatrists and mental health specialists to determine the forward-thinking needs of patients and develop strategic goals to achieve objectives. Within this role, I successfully design and develop individualized treatment plans addressing patient problems and methods while continually upholding a problem-solving, solutions-driven attitude. Furthermore, I participate in daily case reviews with psychiatrists to discuss patient compliance and progress in treatment activities.

A sampling of my achievements include:

  Developing critical organizational systems and manuals to monitor patient and staff data.

  Coordinating medical, mental health, and substance abuse treatment services per client needs.

  Adhering to core productivity and quality assurance standards and additionally ensuring staff compliance.

  Leading staff initiatives while objectively performing reviews, scheduling, hiring, and termination processes.

[ Suggestion! Address Here Any Skills / Qualifications / Achievements Relevant to the Job Posting ]. As this is just an example of my abilities, please kindly refer to my enclosed resume for additional experience.

I look forward to hearing from you, and thank you in advance for your careful consideration.

Sincerely,

Yyyyyy x. yyyyyy

Date

Hiring Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I would like to thank you for providing me with the opportunity to interview for the [ Insert Job Title of Position You Interviewed For ] position currently available within your facility. Having gained a deeper insight into the job requirements, I am confident that you will find me to be an incredible asset toward achieving your goals.

As previously discussed, I am a performance-driven leader who offers experience in Community Health Operations Management, Individualized Treatment Planning, 1:1 / Group Therapy, Needs Analysis / Assessment, Client Advocacy, Case Reviews / Management, and HIPAA / Regulatory Compliance, and can demonstrate talent in Non-Profit Operations, Vocational and Housing Programs Management, Team Building / Training, Budget Control, Grant Writing, Fundraising, Short- / Long-Term Goal Planning, Systems Design / Development, Conxxxxxxict Resolution, Quality Assurance, and Client / Patient Relations.

Please recall that I attained a Master of Arts in Community Counseling from Roosevelt University and a Bachelor of Arts in Administration of Justice from Southern Illinois University. I am recognized as a Licensed Mental Health Counselor, Licensed Clinical Professional Counselor, Licensed Professional Clinical Counselor, National Certified Counselor, and Anger Management Specialist, among other credentials.

Throughout my career, I have excelled in progressive community treatment leadership, non-profit operations, clinical management, and therapy-based roles, among others, for high-profile employers such as WestBridge, Tri County Community Health, Duke City Recovery Toolbox, LLC, and JOURNEYS ￨ The Road Home. During this time, I successfully led solutions-oriented treatment initiatives for a large-scale patient clientele while consistently developing innovative new methods of therapy planning / delivery, individualized goal assessment and attainment, and community-wide resource allocation and facility team building endeavors while continually promoting respectful, confidential patient / client services. [ Suggestion! Address Here Any Relevant Skills / Qualifications / Achievements Discussed During Your Interview ] For the sum of these reasons, I am confident that I can attain success in a rewarding [ Insert Job Title ] role within your facility.

Should you have any additional questions, please feel free to contact me at your earliest convenience. I would like to extend my thanks once again for the enlightening interview, and look forward to a positive response from you.

Sincerely,

Yyyyyy x. yyyyyy