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Daniel McCloy

- 2458 Weir Rd Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *









Dear Hiring Manager,




        In response to a job vacancy posting for the position of ________________, I am pleased to tender my application to become xxxxxxrt of your team. My resum is attached for your review and consideration.


What I offer is my more than 17 years providing high-performance sales, customer service, account management, business development, and operations support in the IT solutions, telecommunications, and insurance industries. I am currently with BMW of Devon as a Client Advisor following my tenure at Spherion as Business Development Manager. Prior to this, I was as an Agent with New York Life after serving as Sr. Global Account Manager for Sprint/Nextel Communications. For more details, please take a moment to go through my resum .


In leveraging my managerial competencies that bring focus in meeting sales targets, regardless of industry, I also bring to the table my personal strengths that include a xxxxxxssion for leveraging my social and interpersonal communication skills that help in building professional relationships with the people I work with, creating a harmonious and collaborative work environment in achieving shared commitments.


I am confident that my extensive experience and personal strengths offer the right mix of qualifications that define me as a suitable candidate for the vacancy, one who can help achieve your objectives as xxxxxxrt of your team. Should you need further clarification, or would prefer to schedule an interview, please do not hesitate to reach me through my phone or email address indicated in the heading. Thank you for considering me, and I look forward to hearing from you soon.








Attachment: Resum





Daniel McCloy

- 2458 Weir Rd Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


Sales/Customer Service Management

Qualifications Profile


    Self-assured and results-driven management professional with more than 17 years providing high-performance sales, customer service, account management, business development, and operations support in the IT solutions, telecommunications, and insurance industries.

-    Strong xxxxxxssion for delivering outstanding customer service that grew market shares in highly competitive markets.

-    Successfully managed national accounts for Sprint/Nextel that included the world s 2nd and 6th largest pharmaceutical conglomerate, maintaining a strong working relationship that saw continued revenue streams while winning new clients.

-    Consistently exceeded sales quotas and exxxxxxxnded territories in the IT industry through strategic solution selling.

-    Detail-oriented, analytical and methodical with critical thinking to identify business and sales opportunities in complex industry trends, and drive business development.

    Proven flexibility and adaptability with quick learning abilities to reach high productivity levels in fast-xxxxxxced work environments and new or demanding assignments.

    Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results.

    Strong people management and exceptional interpersonal communication skills that inspire confidence while forging teamwork synergies across workforce diversity in achieving shared objectives.


Key Expertise

Sales & Marketing Management

    Marketing & Sales (Trad. & Online)

    Market Research & Planning

    Industry Networking

    B2C/B2B Sales Management

    Territory Sales Administration

    Relationship Management (Clients, Suppliers, & the Public)

    Customer Service Management

    Aftersales/Warranty Service Administration

    Portfolio Management

Business Operations Management

    Strategic Planning & Execution

    Automotive Dealership & Telecommunications Retail Business Development

    Inter-Office Coordination


    Unified Voice-Data Telecommunication Solutions

    Advanced Cellular Telephony

    Local/Wide Area Networks

    OS: MS Windows (NT/XP/Vista/7/8/10)

    Office Tools: MS Office (Word, Excel, PowerPoint, & Access


Professional Experience


BMW of Devon Client Advisor Apr 2014 Present

    Provide outstanding customer service throughout the entire sales process, closing sales for new and used car financing and insurance, developing new business leads, and growing the client base.

    Leverage personal and direct marketing strategies, knowledge of BMW products, and working with clients for a seamless transition in owning a BMW vehicle.

    Meet or exceed sales targets addressing customer needs for both new and pre-owned cars including aftermarket products and services from retail and wholesale clients.

    Demonstrate in-depth knowledge and enthusiasm for BMW vehicles and accessories.

    Build sustainable professional relationships with prospects, clients, and automotive suppliers to ensure strategic collaborative synergies in mutually achieving objectives while growing the dealership.


Spherion Business Development Manager Jan 2013 Apr 2014

    Provided strategic direction in developing the IT solutions business, developing and managing territory sales, and meeting account development objectives.

    Built professional productive relationships with clients that maintain current accounts while acquiring new clients that grow shares in highly competitive markets.

    Identified new business opportunities, assessing market needs to market IT solutions, developing and negotiating contracts, and integrating contract requirements with business operations.

    Consistently achieved sales and gross profit growth objectives, interfacing with all levels of management, including CFO, CEO, and Controller in project and solution presentations that win new clients.


New York Life Agent Mar 2011 Dec 2012

    Promoted and sold life insurance policies, providing pre- and post-sale customer services that ensured continued client confidence with policies and leads/referrals that grow a thriving customer base.

    Explored markets, identified sales opportunities, and contacted prospective clients, promoting and presenting the features and benefits of policies offered.

    Assessed customer needs and financial situation to arrive at customized insurance products that harness the strength and branding recognition of New York Life while providing client confidence in meeting their expectations.



Daniel McCloy

- 2458 Weir Rd Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


Professional Experience (continued)


Sprint/Nextel Communications

Sr. Global Account Manager Sep 2006 Apr 2010

    Managed national accounts that included the world s 2nd and 6th largest pharmaceutical conglomerate.

    Built and sustained value added professional relationship with various high-yield clients through delivery of outstanding customer service.

    Provided financial analysis, leveraging technical knowledge of new Sprint/Nextel customer solution sets that won client trusts and word-of-mouth promotions that grew customer accounts.

    Negotiated pricing structures and Master Purchasing Agreements with clients in arriving at win-win solutions.

    Developed and executed strategic initiatives for Enterprise Reps in growing customer accounts.

Senior Sales & Enterprise Manager Jan 2005 Sep 2006

    Supported sales associates in meeting sales targets and growing a robust client base through market-driven and service-oriented management style that development highly responsive sales organizations and processes.

    Oversaw advanced skills development in sales and marketing, improved product training & regular staff meetings that provided the sales team with performance feedback and reinforcement in meeting or exceeding sales targets.

    Consistently achieved set objectives and goals that swiftly led to being promoted as Senior Account Manager.

Area Sales Manager & Account Executive Apr 1999 Jan 2005

    Provided strategic and tactical directions in managing territory sales with a staff of 10 Cellular Sales Associates delivering custom data/voice solutions to 100+ corporate & government clients.

    Consistently met and exceeded group and individual sales goals and performance objectives for voice and data solutions, balancing market-tailored strategies to deliver revenue growth within assigned distribution channels.

    Developed and executed corporate distribution strategies through sales role modeling and product training.

    Led direct & indirect reports in a matrixed sales organization, overseeing the performance of data account executives, market sales trainers, and various industry solution representatives.

    Provided HR support in recruiting, training, and motivating sales personnel as evidenced by low turnover rates among sales teams during tenure.


Education & Credentials


Professional Training & Certifications

    100+ Hours of Corporate Sales, Human Resources & Management Training


Awards & Recognition

    Received the BMW Bronze Award during first year of tenure (2014)

    New York Life Rookie of the Year Award (2011)

    Recognized as the First to sell 4G services to a pharmaceutical comxxxxxxny (2009)

    Recognized for Wireless Units Sold at 107% , and Data Services Revenue at 132% (2008)

    Obtained first ever Wireless Contract for Sprint (2007) | Director s Cup Winner (2006)

    Promoted to Senior Sales Manager through referral of the AVP of South Florida (2005)

    President s Council Winner (2004) | Director s Cup Winner (2003)

    Director s Cup Winner/Sales Manager of the Year (2002)


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