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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 ● H: (xxx-xxx-xxxx / C: (xxx-xxx-xxxx ●


Senior Management Executive / CEO

Business Development ~ Advocacy ~ Fundraising ~ Contract Management ~ Budget Administration

Human Resources Management ~ Employee Leadership ~ Regulatory Compliance ~ Goal Attainment




         Dynamic and visionary leader who excels in assembling, motivating, empowering and guiding unified teams.

         Excel at fostering, nurturing and maintaining productive relationships with Fortune 100 companies, small businesses, and health care partners to achieve strategic goals and organizational mission.

         Polished pubic speaking, influencing and presentation skills with extensive Board of Directors experience including current role on North Carolina Association of Free & Charitable Clinics Board.

         Apply outstanding prioritization skills to orchestrate initiatives related to program development, fiscal growth, and continuous improvement.

         Able to efficiently anticipate, plan and respond accordingly to changing priorities and competing demands.

         Collaborative, consensus-oriented, and diplomatic with sound advocacy and strategic thinking skills.

         Broad business background spans sales and marketing, operations leadership, program management, member relations, relationship-building, financial management, resource optimization, and process development.


Professional Experience


Moore Free and Charitable Clinic, Southern Pines, NC 2011 to Present

Chief Executive Officer

         Spearhead full-scope daily operations for primary care clinic including staffing, healthcare service delivery, community relations and outreach, financial administration, in-kind support development, advocacy, strategic direction, marketing, and compliance with Board of Directors policies and government criteria.

         Support Board by assisting in recruiting qualified Board members, submitting regular reports on operations, and effectively interfacing between Board and clinic staff to steer continuous attainment of organization's mission, strategy, goals and objectives.

         Direct all facets of human resource management including recruitment of staff and volunteers, training, performance evaluations, policy/procedure compliance, compensation, benefits, and disciplinary actions.

         Govern organizational development by setting priorities, preparing budgets, exploring fundraising sources, creating strategies to approach funders, submitting proposals and grant applications, and maintaining meticulous documentation.

         Observe, identify, and analyze health policy trends, perform regular data collection, and recommend strategies to align organization with a rapidly changing industry.


Pinehurst Resort and Country Club Village of Pinehurst, NC 2006 to Present

Golf Registration and Operations

         Headed player registration and operations support for five golf courses and chaired several sub-committees.


Verizon Communications, Reston, VA 2000 to 2005

Vice President Strategic Support (2005)

         Delivered strategic support and revenue assurance for $12B Retail Markets Group.

         Demonstrated sound leadership talents as Chief of Staff for Business Unit President and 10 Executive VPs.


Vice President Sales, Business Solutions Group (2003 to 2005)

         Directed division comprised of 1,500 employees charged with driving nationwide sales for telecommunications product sales and maintaining strategic account relationships with corporate clients of all sizes.

         Captured $783M in new revenue, retained $2.1B, and cost-effectively controlled $134M expense budget.


Continued ►



Professional Experience continued Yyyyyy x. yyyyyy Page 2 of 2


Vice President Business and Wholesale DSL Retail Markets Group (2002 to 2003)

         Headed team of 250 in promoting DSL product line and meeting or exceeding revenue targets.

         Generated $400M in new revenues and achieved excellent profit gains for wholesale and business DSL.


Vice President Sales Operations Support Retail Markets Group (2001 to 2002)

         Governed sales support for consumer and business sales including multilingual and specialty channels collectively comprised of 17,000 sales personnel.


Vice President Channel Marketing and Operations Business Solutions Group (2001)

         Navigated channel marketing, compensation, training, and support across 5,000+ sales executives and 85 agents targeting small and medium enterprise accounts.


Vice President, Business and Channel Development Business Solutions Group (2000 to 2001)

         Oversaw strategic planning, competitive direction, new business/product/channel, and e-Business development encompassing 31 sales channels and 100+ sales agents.


Bell Atlantic, Reston, VA 1992 to 2000

Executive Director, Product Management (1999 to 2000)

         Leveraged expertise in financial planning, performance management, supplier planning, program management, and business case development to optimize revenue and expense control for Fast Packet Services.

         Championed efforts to fuel growing revenue stream of $200M.


Vice President, Sales and Marketing, Bell Atlantic Video Services (1997 to 1999)

         Orchestrated sales, marketing, product development and management, and customer communications.

         Accelerated customer base from zero to 30,000 in first year with revenues skyrocketing from $0 to $20M.

         Monitored marketing, sales, post-sales and technical activities within support center employing 300 persons.


President, Bell Atlantic InfoSpeed Corporation (1996 to 1997)

         Charged with maximizing financial and operational performance of Bell Atlantic s residential high-speed data services, successfully propelling revenues from $0 to $10M in just over one year.

         Hired, trained and managed 15 qualified personnel and efficiently managed 130 contractors.

Prior Roles with Bell Atlantic:


Director, ISDN Marketing and Strategic Alliance Development (1995 to 1996)

Director, Technology and New Product Development (1993 to 1995)

Sales Manager (1992 to 1993)




Political Science and Urban Planning, Virginia Tech University

Graduate Studies Marketing, George Mason University




Member, North Carolina Association of Free & Charitable Clinics


Member Pinewild Country Club


Moore County Free Clinic Board Member


Moore County Literacy Board


Moore County Chamber of Commerce


Black Executive Exchange Program (BEEP)

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 ● H: (xxx-xxx-xxxx / C: (xxx-xxx-xxxx ●








April 13, 2016




RE: NCAFCC application


Dear Ms. Lee-Elmore:


Please accept this letter and accompanying resume in application for the CEO opportunity that is available with NCAFCC. In advance, thank you for your time and consideration.


In addition to currently serving on the Board of Directors at NCAFCC, I bring to you a seasoned background in top-level management and proven abilities in strategic planning, financial administration, stakeholder relations, and executive-level company oversight. I m also skilled throughout the complete spectrum of operations encompassing human resources, regulatory compliance, profit and loss accountability, and working with local government and political organizations to achieve a mutual goal. To complement these qualifications, I offer considerable talents in driving organizational development which translates seamlessly into advocacy and acquiring funding.


As a proactive contributor to your association, you will find me to be a resourceful and self-motivated leader committed to supporting you in achieving your objectives through exceptional business acumen, well-honed critical thinking abilities, substantial team-building expertise, and sharp influencing skills. I am very tenacious and would be able to compellingly convey NCAFCC s mission and purpose to all employees, member clinics, media, and other key stakeholders.


I m decisive, prudent, and fully able to prioritize and navigate organizational strategies and directions to best achieve the goals of The North Carolina Association of Free and Charitable Clinics. I am confident that I am an ideal candidate for this role and hope to hear from you soon.






Yyyyyy x. yyyyyy

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