Finance Director ~ General Sales Manager

  Offering decades of automotive industry and leadership experience, with consistent track record of generating dynamic results across sales, market share, customer satisfaction, and profitability

  Have effectively trained and led highly successful F&I Managers as F&I Director; 2009-present

  Recruited to serve as General Sales Manager in charge of both sales and F&I operations; 2006

  As F&I Director, drove dealership to achieve and maintain Customer Satisfaction Index (CSI) above national average; 2003-2006

  Led dealership to achieve #1 ranking in Baltimore region; 1997-2001

  Increased sales and market share to 33% while concurrently maintaining solid profits; 1992-1997

  Expertise in structuring, negotiating and managing deals to optimize competitive edge while maximizing profitability

  Excel in creating and executing targeted strategies to capture new business, develop existing clients, increase market reach, expand revenue channels, and drive high-volume growth

  Hands-on leader with talent for building and leading motivated, productive teams; experience includes creating and implementing effective training programs

  Strong communication and interpersonal relation skills crucial to productively interfacing with clients, staff, strategic partners, and industry-related stakeholders

F&I Director, BMW of Catonsville 2013-Present

F&I Director, Annapolis Jaguar and Land Rover 2009-2013

  Steer full-scope F&I operations; includes training and leading F&I Managers along with ensuring policy, procedural and regulatory compliance

  Expertly structure and approve all deals with banks, credit unions and sales department to maximize revenue production and bottom-line profitability

General Sales Manager, Jim Coleman Land Rover and Jaguar 2006-2009

  Successfully managed sales operations, from marketing strategies, Internet-driven sales channels and used car department through 90-day inventory supply and floor plan

  Concurrently oversaw F&I department; included daily evaluation of CIT list

F&I Director, Land Rover Rockville 2003-2006

  Expertly negotiated and structured deals to maintain competitive edge while increasing profitability; held full accountability for all CIT and related fiduciary responsibilities

  Provided world-class service leading to CSI levels above national average

Sales Manager, Fox Truck Center 2001-2003

  Effectively built and managed high-performance team of sales professionals, with strong focus on motivating staff and driving operations to maximize sales, service levels and profitability

  Strategically structured deals and steered deal flow to optimize bottom-line results

Sales Manager, Russel Mazda 1997-2001

  Successfully expanded sales training program and implemented new procedures as well as trained and managed F&I staff to increase market share and leverage dealership as top performer in region

Sales Manager, Fox Automotive 1992-1997

  Effectively managed marketing strategies and controlled 90-day inventory for new and used cars to drive growth across sales, market share and profitability

  Boosted new-hire performance by creating and implementing quality training course

Sales Consultant, Ace Oldsmobile 1989-1992

  Launched industry career selling new and used vehicles

  Effectively developed and retained clientele while maintaining CSI above national average

Military Service: Non Commissioned Officer (NCO), United States Marine Corps